Remove Authoring Tools Remove Customer Service Remove eLearning Strategy Remove microlearning
article thumbnail

10 Tools for Training Managers

Ed App

By investing in tools for training managers, you’re able to streamline the process of administering and managing training programs, and equally ensure that the training approach is effective for the learners. . Keep reading to discover the tool that perfectly aligns with your objectives and the needs of your learners. .

article thumbnail

10 Customer Service Training Topics

Ed App

Identifying the most important customer service training topics is a crucial step in developing your employees, and ensuring that they are fully equipped with relevant information and vital skills in representing the business with your customers. Check out these customer service training topics you shouldn’t miss out on. .

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Use Interactive Training Videos as a Learning Tool

Tesseract Learning

Interactive training videos are a form of media that eLearning can borrow from marketing. Interactive videos gained popularity in sales and marketing when Flash was a popular multimedia software platform to create digital media solutions. They can be used in customer service training to improve product knowledge.

article thumbnail

What are L&D leaders using to teach employees ? stats from our authoring tool

Ed App

Nowadays, modern companies rely on AI, tools, and services to take the busy work out of work. These developments have tremendously impacted every aspect of a business, including L&D strategies. Not long ago, L&D teams had to develop everything : instructional design, coding, building custom software, you name it.

article thumbnail

What are L&D leaders using to teach employees ? stats from our authoring tool

Ed App

Nowadays, modern companies rely on AI, tools, and services to take the busy work out of work. These developments have tremendously impacted every aspect of a business, including L&D strategies. Not long ago, L&D teams had to develop everything : instructional design, coding, building custom software, you name it.

article thumbnail

10 Training Manual Creator Software

Ed App

But, building training manuals for different individuals and various teams without handy authoring tools or design skills makes the process even more difficult and time-consuming. Training Manual Creator Software #1 – EdApp . Highlights: Data-driven authoring tool . Microlearning . Canva integration.

article thumbnail

10 Important customer service skills

Ed App

Why Improve Customer Service Skills? Customer service is an essential aspect of any business. It is this support for your customers both before and after selling them a product or service that creates an impression upon them which will guide their next purchase. That can help reduce miscommunication.