Coursera
NOVEMBER 7, 2023
These latest courses, Specialization, and Professional Certificates cover everything from Extended Reality (XR) and customer service to project management and AI. In this program, you’ll learn job-ready skills to excel in customer service and receive a Professional Certificate from CVS Health to showcase your proficiency.
Coursera
OCTOBER 24, 2023
The company’s first beginner-level Specialization on Coursera equips learners with the knowledge, strategy, and skills needed to find and secure an IT sales role. They explore foundational customer service skills and processes, such as root cause analysis, de-escalation, prioritization, and communication techniques.
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KnowledgeCity
MARCH 30, 2022
Online video courses which teach marketable, in-demand skills include the following: Microsoft Excel 365: Beginner : Whether employees want to pursue a job managing people, projects, operations, or programs, Microsoft Excel 365 is an essential tool they’ll need.
Arlo Training & Events Software
APRIL 17, 2024
It’s important to manage expectations by not anticipating immediate drastic results, nor should these tools be seen as replacements for human expertise. For example, a trainer running a business management course could use learner data to structure the course into two distinct tracks: one for beginners and another for intermediate learners.
Acorn Labs
FEBRUARY 17, 2023
knowledge, skills and expertise) to achieve business functions, developing employees to meet their potential. Beginner: This is an ability to use common forms of communication, like face-to-face, email and phone. Beginner: At a beginner level, individuals absorb new information and apply it to their work.
Acorn Labs
FEBRUARY 15, 2023
knowledge, skills and expertise) to achieve business functions, developing employees to meet their potential. Beginner: This is an ability to use common forms of communication, like face-to-face, email and phone. Beginner: At a beginner level, individuals absorb new information and apply it to their work.
WhatFix
JULY 3, 2023
For example, if you’re aiming to enhance customer service, you may identify categories such as communication skills, problem-solving skills, and product knowledge. Novice, Beginner, Intermediate, Advanced). Evaluate the availability of resources, including budget, time, and expertise, to support training initiatives.
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