Play.ht

APRIL 15, 2024

From customer support and content creation to messaging and search engines, the best AI chatbots of 2024 are giving their users efficiency, customization, and real-time interaction capabilities. Higher cost for advanced features and larger content volumes. Customizable to fit various business and conversational needs.

Privacy 40

Privacy Search Google Engineering 40

Ed App

JANUARY 27, 2023

Proper hotel management and hospitality training are essential in making sure hotel staff comply with hospitality standards and give guests the best customer service experience. If you prefer a more bespoke training program, you can take advantage of EdApp’s course creation services.

Compliance Training 75

Compliance Training Tools Blended Learning Management 75

Hurix Digital

JANUARY 4, 2024

Use Cases for Attended Bots Attended bots act as virtual assistants to humans and are best suited to augment tasks that still need manual efforts for completion like: Customer Service: Attended bots can support customer service agents by fetching relevant customer information, suggesting responses, or automating routine tasks like data entry.

Scanning 52

Scanning Metrics Analysis Customer Service 52

Kitaboo

APRIL 23, 2024

Video Training Can Lead to Cost Savings for Organizations By recording training sessions, companies can create reusable video content for internal use. They are customized for different departments, ensuring that employees gain comprehensive knowledge. Evaluate the ease of use of the application to ensure user adoption.

Video 52

Video Diversity Training Compliance Training Guide 52

Dashe & Thomson

MAY 8, 2011

Maintaining the status quo is no longer sufficient if we, as learning and development professionals, want to stay relevant to the businesses we serve. Special shared kiosks are a possible solution to this problem, but they may be cost prohibitive. We all know that, in today’s world, change is a constant companion. Properly d.

Social Networks 162

Social Networks Performance Support Blended Learning Wiki 162

Integranxt

NOVEMBER 16, 2023

Now more than ever, businesses must focus on creating an impactful training strategy. Experiential learning provides real and predictable training, whether it is a school, a multinational corporation, or a business. Regarding the corporate or business world, employee training, upskilling, or reskilling has become necessary.

Theory 52

Theory Simulations Case Study Blended Learning 52

Hurix Digital

APRIL 3, 2024

Large language models (LLMs) are advanced tools that help businesses in many ways. Moreover, ML spending has increased in the last five years (2019–2023) by almost 230%, based on a report by Juniper Research. Moreover, ML spending has increased in the last five years (2019–2023) by almost 230%, based on a report by Juniper Research.

Social Networks 40

Social Networks Authoring Tools Diversity Training Internationalization 40

Enyota Learning

JULY 31, 2018

It could even be said that more than your product offering, it is the quality of your customer service that will make or break your organization. According to a report, businesses lose as much as $41 billion each year just to poor customer service. Providing quick service: The customer’s time is precious.

Custom 94

Custom Customer Service Training Train 94

Ed App

MARCH 16, 2022

No matter what industry you’re from, you’ll surely find courses that are relevant to you, whether that’s for business management, safety and risk management, marketing, personal development, and many more. . Cost: Free. Cost: Free. Knowledge base. Cost: Paid. Cost: Free trial and paid. Microlearning

Alternatives 52

Alternatives Virtual Classroom Diversity Training Compliance Training 52

Hurix Digital

JULY 9, 2023

Automation has become a game-changer in business, streamlining business operations and creating new growth opportunities. Today, nearly two-thirds of organizations use automation in one or more of their business processes. Together they can provide more accurate and efficient automation powered by an informed knowledge base.

Cognitive 40

Cognitive Roles Flash to HTML5 Conversion Pattern 40

Ed App

DECEMBER 14, 2022

Cost: Free, Paid plans (5 USD/user/month). Knowledge Sharing Platform #3 – Flowlu. With Flowlu , you can discuss projects, plan workflows, exchange information, and maintain alignment with customer communication procedures. Key features: Knowledge hub. Customer help center. Cost: Paid (25 USD).

Knowledge 52

Knowledge Platform Authoring Tools Confluence 52

Matrix

OCTOBER 5, 2022

Depending on what your organization provides, customer training can take various forms: onboarding, brochures, self-paced e-learning modules, how-to videos, searchable knowledge bases, customer support, and certification programs. It takes a lot of the pressure usually on the customer service departments.

Blended Learning 73

Blended Learning Custom Benefits Create 73

WhatFix

JULY 3, 2023

You can’t eliminate them once and for all — new skills gaps will continue to appear as your business grows, but you can establish a process for identifying those training gaps before they become roadblocks. Training gaps may arise as a result of implementing new technology, evolving business requirements, or just insufficient training.

Authoring Tools 52

Authoring Tools Training Train Metrics 52

Ed App

SEPTEMBER 19, 2021

EdApp gives your team further knowledge management tool functionality through its social learning features, which include discussions and forums. With these tools, you can share knowledge among colleagues, provide feedback on lessons, and collaborate on different projects with ease. Cost: Free. USD per month per user.

Knowledge Management 52

Knowledge Management Authoring Tools Software Knowledge 52

Coreaxis

OCTOBER 23, 2023

The Benefits of Cloud-Based Accounting Software Comparison of accounting software for small businesses and startups Discover the countless advantages of using cloud-based accounting software for your business. Cloud-based accounting software has emerged as a game-changer for businesses of all sizes.

Software 52

Software Authoring Tools Benefits Firewalls 52

WhatFix

FEBRUARY 2, 2023

Back to Blog Employee Training How to Create an Effective Logistics Training Program (2023) February 2, 2023 Adelina Karpenkova Share on facebook Share on twitter Share on linkedin Training is an essential part of any successful logistics business. You shouldn’t expect your workforce to navigate logistics technology on their own.

Program 52

Program Compliance Training Effectiveness Create 52

Learning Pool

JANUARY 16, 2024

In a fast-paced, technologically enhanced business environment and in the face of a global skills shortage , corporate learning needs to be so much more. The fundamental objective of corporate learning is to position an organization to meet basic business challenges. This alignment is put under pressure when business objectives change.

Corporate Learning 52

Corporate Learning Compliance Training Diversity Training Performance Support 52

Learning Pool

JANUARY 16, 2024

In a fast-paced, technologically enhanced business environment and in the face of a global skills shortage , corporate learning needs to be so much more. The fundamental objective of corporate learning is to position an organization to meet basic business challenges. This alignment is put under pressure when business objectives change.

Corporate Learning 52

Corporate Learning Compliance Training Diversity Training Performance Support 52

Plume

DECEMBER 8, 2021

Through LMS Automation, Scaling up your Learning Management System (LMS) would become easier and more cost-effectively. Read on to learn how to pave your way to success for cost-effective scaling through automating these 8 time-consuming tasks within your LMS so you can reach GAZILLIONS of learners (okay maybe just millions or learners).

LMS 52

LMS Website Learning Management System Coaching 52

TechSmith Camtasia

JULY 29, 2013

Alex Olthoff (Tech Support), Marissa Blaski (Customer Service), and Logan Schultz (TechSupport). A recent customer blog post about the way we support our customers prompted this post about our motivation for helping customers at TechSmith. TechSmith has a culture of being customer focused.

TechSmith 61

TechSmith Support Tutorial Customer Service 61

WhatFix

MAY 11, 2023

Related Resources 14 Best Employee Training Methods & Techniques (2023) 9 Critical Employee Training Challenges to Overcome (2023) What Is the True Cost of Employee Training? In-person group training sessions for soft skills training like customer service, team-building, and client management.

Harassment Training 97

Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

Instancy

AUGUST 14, 2023

In the dynamic modern business landscape, corporate training is crucial for companies to survive and grow. Benefits of Chatbots in Corporate Training In today’s fast-changing business landscape, the ability to continually innovate is crucial for success. However, let’s dig deeper into these advantages next.

Compliance Training 52

Compliance Training Corporate eLearning Diversity Training Authoring Tools 52

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

NOVEMBER 9, 2023

Burning the midnight oil, Jane was sitting on her laptop feeling inspired to launch her website to start her t-shirt business. Cost: Website builders can range in price from free to hundreds of dollars per month. Customer support: The website builder should offer good customer support in case you have any problems.

Social Media 52

Social Media Website Templates Security 52

eLearningMind

JULY 21, 2023

Simulations don’t really make sense when eLearning is knowledge based only. Instead, compliance training is one of those knowledge-based or “need to know” tenants of onboarding, so information-based delivery methods are usually more appropriate.

Simulations 52

Simulations Compliance Training HIPAA Training Corporate eLearning 52

Ed App

OCTOBER 11, 2021

To provide you with more intuitive, flexible, and cost-effective options, we’ve curated a list of Articulate alternatives below. Cost: Free. Cost: Get a quote. Highlights: Course authoring suite, personalized learner portal, gamification, leaderboards, virtual classroom, custom reports.

Alternatives 40

Alternatives Articulate Virtual Classroom Authoring Tools 40

Paradiso Solutions

FEBRUARY 16, 2024

Northpass, now part of Gainsight, leads the way as a digital platform for customer education and training. They aim to help businesses enhance customer experience and simplify operations through digital learning. Since it’s a cloud-based system, it’s easy to access and continuously evolving.

Alternatives 52

Alternatives LMS Diversity Training Blended Learning 52

IT Training Department Blog

SEPTEMBER 14, 2023

They can explore different scenarios, learn about extras that they’re interested in, and do all of this without any fear of disrupting critical business operations. A customer service agent would use the CRM very differently than a salesperson might. Don’t they just want to succeed and do better no matter the cost?

Simulations 98

Simulations Software Simulation Software Learning Environment 98

Continu

MARCH 5, 2020

So take a look at the key features, which companies are already using these platforms and what each system will cost you. Continu is a training tracking tool that offers a versatile cloud-based interface. Noted customers. Subscription-based. Noted customers. Integrates with services through Zapier.

Track 59

Track Compliance Training Authoring Tools Blended Learning 59

Edume

MAY 22, 2019

A modern workforce is likely to be distributed, busy, tech savvy and customer facing. The challenge of training frontline staff When you offer your product or service through frontline staff you have to empower them to succeed. Spread out across a wide geographical area, constantly on the go and meeting customers.

Expert 40

Expert Productivity Product Teams 40

Ideaon

APRIL 9, 2020

A training and development program is driven by strategic business needs. Its purpose is to identify gaps in employee knowledge, then use education to amplify skill sets. The ultimate goal of any company’s training and development program is to improve business by closing the gaps in knowledge using learning solutions.

Blended Learning 98

Blended Learning Develop ILT Training 98

ProProfs

OCTOBER 26, 2022

This is how much Accenture estimates US companies lose each year due to customer churn stemming from poor customer service. . From creating a high-quality product or service to conducting savvy marketing campaigns – there are several ways to make people fall in love with your brand. . Industry Knowledge .

Customer Service 52

Customer Service Assessment Services Custom 52

SweetRush

JULY 28, 2022

the entire customer service division needs active listening skills), it may be more cost-effective to look for a ready-made solution. When you need to lower your up-front cost . We talked about cost at length in our last article. You can find it in the custom learning pros section.). And we stand by that.

Sexual Harassment Training 69

Sexual Harassment Training Compliance Training Harassment Training Diversity Training 69

Ed App

FEBRUARY 22, 2022

Cost: Free. To build a course, simply choose from over a hundred ready-made templates, add your own videos, images, or text, and customize learning materials according to your company’s brand guidelines. Cost: Available upon request. Cost: Starts at US $420 per month. Knowledge management. Course library.

Alternatives 40

Alternatives Virtual Classroom LMS Authoring Tools 40

Ideaon

APRIL 9, 2020

A training and development program is driven by strategic business needs. Its purpose is to identify gaps in employee knowledge, then use education to amplify skill sets. The ultimate goal of any company’s training and development program is to improve business by closing the gaps in knowledge using learning solutions.

Blended Learning 52

Blended Learning Develop ILT Training 52

eLearningMind

APRIL 8, 2022

All professions and jobs require people to work on various tasks each day that require a specific knowledge base or technical skill. Customers today have almost endless options when it comes to making purchases of products or services. Employee Retention. High employee turnover is costly in time, money, and energy.

Teach 52

Teach Skills Mentoring Sales 52

Instancy

APRIL 4, 2022

Chatbots are helpful in various customer engagement processes, including customer service, eCommerce purchases, answering frequently asked questions, product consultation, data collection, etc. Different industries will be implementing AI-powered chatbots across core business processes. Click here to explore it further.

Guide 52

Guide eLearning Consultant Association Learning Management System Authoring Tools 52

Continu

JUNE 23, 2019

Besides using Continu as an LMS, the platform is also a knowledge base or Intranet system which helps cut company costs and save time. Noted customers. Subscription based. Noted customers. TalentLMS is a cloud-based LMS that is SCORM and TinCan certified. Noted customers. Subscription based.

Alternatives 40

Alternatives Authoring Tools Brainshark LMS 40