Performance Support: Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

Performance Support: Just Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

Performance Support & “The Art of War”

Living in Learning

Training tactics are slowly changing. Continuous Learning Agile design business impact change management design methods moments of need performance consulting performance support point of work time to competency workforce capability Events are shrinking in size. MOOCs are unhooking linearity as a design concept. Learning is being “bursted” and “microed” in more granular chunks. More video is being embedded.

The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before.

State of the Front-Line Manager

difference to how your organization performs? how front-line managers perform. how individual contributors perform, increases that show up in engagement, retention, and productivity. support industry dedicated to. and supporting front-line managers. Performance up.

Fixing Performance Should Trump Training as a Priority

Living in Learning

Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […].

How Performance Support Apps Are Faring In Today’s Workplaces

Learnnovators

THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ).

Managing Change or Leading Change: Does It Matter?

Living in Learning

Leading Change to full adoption implies that we not only manage Change to deployment, we must continue to lead Change through implementation.and beyond to the desired goal of full adoption.

Managing Change or Leading Change: Does It Matter?

Living in Learning

Leading Change to full adoption implies that we not only manage Change to deployment, we must continue to lead Change through implementation.and beyond to the desired goal of full adoption.

The Secret to Getting Learning Results May Not Be What You Think

rapidly changing. Change Journey. organizational performance. performance. performance in our organizations. performance improvement is the point of. training 40% Support performance improvement. 10 What Does a Change Journey Look Like?

The Changing Face of Corporate L&D

Learnnovators

THE QUOTE: “ Learning & Development needs a makeover…It’s time for a change.” – Clark Quinn. The transformation from the traditional role of ‘Learning & Development’ to the challenging role of ‘Performance Consulting’ in spite of many obstacles resisting such change!

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Selling Performance Support In-House

Living in Learning

Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. Change Leadership Continuous Learning EPSS Learning @ the Point of Work Performer Support Sustained Capability informal learning integrating performance support just in time learning at point of work learning strategy LinkedIn performance support performer support PSO training versus knowledge

#LSCON performance support panel

Challenge to Learn

Panel about performance support. it is about changing behavior, in the workplace, by using context and without interfering in the work. They were in agreement most of the time. Here is my mindmap. e-Learning

Driving Performance with Extended Blend

Living in Learning

AGILE Change Leadership Discovery & Consulting EPSS Learning Ecosystems Learning Readiness Assessment Performer Support Sustained Capability Technology EPS extended blend holistic discovery performance paradigm point of work sustainability

4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]

as a result of high performance in pre-management. positions result in ‘accidental’ managers who are ill- equipped to perform successfully in their new role.” in the seat, driving performance gaps and employee. people manager can improve employee performance.

Performance Consultant Lives Matter!

Living in Learning

What follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capability

Performance Consultant Lives Matter!

Living in Learning

What follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capability

Is 2018 Going To Be a Step-Change Year for L&D?

Living in Learning

There is urgency to this step-change requirement that needs to address Moments of Need at the Point of Work when they manifest and where they manifest. DPS EPSS LES LMS Performance Support Rants & Ramblings Technology performance point of workProductivity and profitability are hard-wired into this mission-critical capability. These requirements are currently out of scope of the Training Paradigm regardless of the new training system technology implemented.

Changing How People Feel About Change

CLO Magazine

Change is everywhere and learning executives are right in the middle of it. The C-suite is calling for faster and more dramatic change to keep the organization competitive. But employees are experiencing change fatigue or worse, change revolt. But people hate change.

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

change and innovation, executives see huge gaps. would love to provide, we need a change. such as using technology to support structured. demonstrate successful performance in the. we’re using to support this journey. complete change journey We hope you use.

INTENTIONAL DESIGN – Redirecting L&D to the Point-of-Work

Living in Learning

I am deeply buried in HR right now and steeped in the HR discipline, but I am, however…a Performance Ninja. Change Leadership Discovery & Consulting EPSS Performance Assessments Performance Support Performer Support Sustained Capability Coaching intentional design performance paradigm performance support Point-of-Work training paradigm shift

So You Think You Can Change: 3 Quick Tips for Conducting a Change Readiness Assessment

Dashe & Thomson

Your company is implementing yet another change. Most people are rolling their eyes, but change can easily be adopted so long as pain points are discovered and addressed. Here’s where a change readiness assessment is your best friend. by Amber Pandya.

When It Comes To Performance Support, The Cloud Changes Everything

Xyleme

Post Type: Blog post. I am incredibly excited to announce that yesterday afternoon, at the Bersin by Deloitte research conference, IMPACT 2013: The Business of Talent, Xyleme was recognized for winning the prestigious WhatWorks® Award in the Delivering Innovation category. read more. Cloud

JIT Performance Support Mobile App Development

Upside Learning

I mentioned before in one of my posts about the growing use of smart phones application as a form of Just-in-Time performance support; as mentioned before ; I feel eventually technology will enable individuals and not just companies/departments to deliver applications.

Move Beyond Learning to Applying: A Modern Management Development Program

change and innovation, executives see huge gaps. would love to provide, we need a change. such as using technology to support structured. demonstrate successful performance in the. we’re using to support this journey. complete change journey We hope you use.

Evolving ISD Adoption for a Performance Paradigm

Living in Learning

What if the "I" in "Instructional Systems Design" was changed to "Intentional Systems Design"? 70:20:10 AGILE Continuous Learning Discovery & Consulting EPSS Learning Ecosystems MOOCs Performer Support Sustained CapabilityAm I suggesting the application of lipstick on the traditional ISD pig, or something radically different?

Adopt 69

A Simple Guide to Effective Change-Management

CLO Magazine

Even with the best planning and implementation, change is never all puppy dogs and ice cream. Leadership expert Robin Sharma once said, “Change is hard in the beginning, messy in the middle and gorgeous at the end.”. Next, determine what reactions to the change might be.

How Point-of-Work Shapes Effective Change

Living in Learning

I've decided the chase is too narrow, and it’s not about the PS rabbit, it’s about shaping Change around a Performance Paradigm.maybe performance support is needed.maybe not. Change Leadership Discovery & Consulting EPS readiness assessment Learning Ecosystems Learning Readiness Assessment Performance Support Performer Support Sustained Capability Technology

How Point-of-Work Shapes Effective Change

Living in Learning

I've decided the chase is too narrow, and it’s not about the PS rabbit, it’s about shaping Change around a Performance Paradigm.maybe performance support is needed.maybe not. Change Leadership Discovery & Consulting EPS readiness assessment Learning Ecosystems Learning Readiness Assessment Performance Support Performer Support Sustained Capability Technology

The changing skill set of the learning professional

Clive on Learning

These could be physical skills – our ability to knit jumpers, drive vehicles, perform gymnastics, play the violin, cook tasty food, swim or make beautiful furniture. What's changing? Now it has happened we’re maybe not so sure how to cope with the change. Skills define us.

Skills 188

Aligning Performance with Results

Your Training Edge

Aligning performance with results can be achieved with a few overarching steps. By doing this, each person will be clear what his or her role is – and you can truly measure and adjust the organization’s performance at regular intervals.

5 Mobile Learning Trends: How M-LearningIs Changing the Workplace

Origin Learning

Be it preparing for an interview or gathering the relevant statistics on the way to a meeting, mobiles have become tools of providing ubiquitous support, especially for accessing bite-sized information. Performance support. Service support.

The Changing Face of Work and Workplace Learning

Learnnovators

Technology has brought about unprecedented changes at a pace that is challenging all notions of flexibility and adaptability. On March 1, 2011, IBM announced the IBM SmartCloud framework to support Smarter Planet.” The role of the CLO will be to drive this change NOW!

Evolving ISD Adoption for a Performance Paradigm

Living in Learning

What if the "I" in "Instructional Systems Design" was changed to "Intentional Systems Design"? 70:20:10 AGILE Continuous Learning Discovery & Consulting EPSS Learning Ecosystems MOOCs Performer Support Sustained CapabilityAm I suggesting the application of lipstick on the traditional ISD pig, or something radically different?

Adopt 59

How to Improve Learning Outcomes With Performance Support

Dashe & Thomson

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems.

5 ways elearning can support business change

Sponge UK

How well does your organisation deal with change? Increasingly, the degree to which businesses can adapt positively and quickly to change is driving their success. Rapid pace “Change is inevitable. Change is constant.”

Performance support “hearts” training and vice versa

Allison Rossett

In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. More recently, I wrote another, this one called Handbook for Job Aids and Performance Support. Things change.

Why your Business needs an LMS for Performance Support

ProProfs

I would suggest the use of performance support to extend formal training. Why Performance Support is Crucial for Organizations. Simply put, performance support is a tool basically that supports the performance of employees when it needs.

The change is here

Clark Quinn

For a number of years now (at least six ), I’ve been beating the drum about the need for organizations to be prepared to address change. Now we’re seeing the evidence that the change has arrived. The world’s changing, and L&D needs to adapt.