Performance Support: Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

Performance Support: Just Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

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The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before.

Performance Support Goes to the Oscars

Allison Rossett

Thus, mobile performance support is particularly valuable for a fast-paced industry like retail, where products and fashion change with the seasons, and where store employee turnover can be as high as 67%, according to a 2012 Hay Group report.

Facilitate Enterprise ROI Through Learning Digitalization

To increase efficiency and performance, many. practice system” to perform the tasks required for a particular role. supporting a training effort with sufficient quality and within. performance indicators, or KPIs) impacting the business are. Facilitate Enterprise ROI.

The Changing Face of Corporate L&D

Learnnovators

THE QUOTE: “ Learning & Development needs a makeover…It’s time for a change.” – Clark Quinn. The transformation from the traditional role of ‘Learning & Development’ to the challenging role of ‘Performance Consulting’ in spite of many obstacles resisting such change!

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Fixing Performance Should Trump Training as a Priority

Living in Learning

Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […].

Fixing Performance Should Trump Training as a Priority

Living in Learning

Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […].

So You Think You Can Change: 3 Quick Tips for Conducting a Change Readiness Assessment

Dashe & Thomson

Your company is implementing yet another change. Most people are rolling their eyes, but change can easily be adopted so long as pain points are discovered and addressed. Here’s where a change readiness assessment is your best friend. by Amber Pandya.

Managing Change or Leading Change: Does It Matter?

Living in Learning

Leading Change to full adoption implies that we not only manage Change to deployment, we must continue to lead Change through implementation.and beyond to the desired goal of full adoption.

Adopt 32

Managing Change or Leading Change: Does It Matter?

Living in Learning

Leading Change to full adoption implies that we not only manage Change to deployment, we must continue to lead Change through implementation.and beyond to the desired goal of full adoption.

Adopt 32

Selling Performance Support In-House

Living in Learning

Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. Change Leadership Continuous Learning EPSS Learning @ the Point of Work Performer Support Sustained Capability informal learning integrating performance support just in time learning at point of work learning strategy LinkedIn performance support performer support PSO training versus knowledge

A Simple Guide to Effective Change-Management

CLO Magazine

Even with the best planning and implementation, change is never all puppy dogs and ice cream. Leadership expert Robin Sharma once said, “Change is hard in the beginning, messy in the middle and gorgeous at the end.”. Next, determine what reactions to the change might be.

#LSCON performance support panel

Challenge to Learn

Panel about performance support. it is about changing behavior, in the workplace, by using context and without interfering in the work. They were in agreement most of the time. Here is my mindmap. e-Learning

The changing skill set of the learning professional

Clive on Learning

These could be physical skills – our ability to knit jumpers, drive vehicles, perform gymnastics, play the violin, cook tasty food, swim or make beautiful furniture. What's changing? Now it has happened we’re maybe not so sure how to cope with the change. Skills define us.

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When It Comes To Performance Support, The Cloud Changes Everything

Xyleme

Post Type: Blog post. I am incredibly excited to announce that yesterday afternoon, at the Bersin by Deloitte research conference, IMPACT 2013: The Business of Talent, Xyleme was recognized for winning the prestigious WhatWorks® Award in the Delivering Innovation category. read more. Cloud

JIT Performance Support Mobile App Development

Upside Learning

I mentioned before in one of my posts about the growing use of smart phones application as a form of Just-in-Time performance support; as mentioned before ; I feel eventually technology will enable individuals and not just companies/departments to deliver applications.

5 Mobile Learning Trends: How M-LearningIs Changing the Workplace

Origin Learning

Be it preparing for an interview or gathering the relevant statistics on the way to a meeting, mobiles have become tools of providing ubiquitous support, especially for accessing bite-sized information. Performance support. Service support.

Driving Performance with Extended Blend

Living in Learning

AGILE Change Leadership Discovery & Consulting EPSS Learning Ecosystems Learning Readiness Assessment Performer Support Sustained Capability Technology EPS extended blend holistic discovery performance paradigm point of work sustainability

Addressing Changes

Clark Quinn

Yesterday, I listed some of the major changes that L&D needs to acknowledge. As serious practitioners in a potentially valuable field, we need to adapt to the changing environment as much as we need to assist our charges to do so. We work better when we are given meaningful work, freedom to pursue those goals, and get the necessary support to succeed. We’re already seeing a wide variety of converging evidence that these changes lead to success.

Performance Consultant Lives Matter!

Living in Learning

What follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capability

Performance Consultant Lives Matter!

Living in Learning

What follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capability

Performance Support Basics: 3 Lessons on Learning Portals

Bottom-Line Performance

When designed with learners’ needs in mind, they are an excellent performance support tool. A learning portal should be: Inclusive: Your portal design should support diverse communities.

The Changing Face of Work and Workplace Learning

Learnnovators

Technology has brought about unprecedented changes at a pace that is challenging all notions of flexibility and adaptability. On March 1, 2011, IBM announced the IBM SmartCloud framework to support Smarter Planet.” The role of the CLO will be to drive this change NOW!

INTENTIONAL DESIGN – Redirecting L&D to the Point-of-Work

Living in Learning

I am deeply buried in HR right now and steeped in the HR discipline, but I am, however…a Performance Ninja. Change Leadership Discovery & Consulting EPSS Performance Assessments Performance Support Performer Support Sustained Capability Coaching intentional design performance paradigm performance support Point-of-Work training paradigm shift

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How to Improve Learning Outcomes With Performance Support

Dashe & Thomson

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems.

5 ways elearning can support business change

Sponge UK

How well does your organisation deal with change? Increasingly, the degree to which businesses can adapt positively and quickly to change is driving their success. Rapid pace “Change is inevitable. Change is constant.”

The change is here

Clark Quinn

For a number of years now (at least six ), I’ve been beating the drum about the need for organizations to be prepared to address change. Now we’re seeing the evidence that the change has arrived. The world’s changing, and L&D needs to adapt.

Performance support “hearts” training and vice versa

Allison Rossett

In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. More recently, I wrote another, this one called Handbook for Job Aids and Performance Support. Things change.

Evolving ISD Adoption for a Performance Paradigm

Living in Learning

What if the "I" in "Instructional Systems Design" was changed to "Intentional Systems Design"? 70:20:10 AGILE Continuous Learning Discovery & Consulting EPSS Learning Ecosystems MOOCs Performer Support Sustained CapabilityAm I suggesting the application of lipstick on the traditional ISD pig, or something radically different?

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How Point-of-Work Shapes Effective Change

Living in Learning

I've decided the chase is too narrow, and it’s not about the PS rabbit, it’s about shaping Change around a Performance Paradigm.maybe performance support is needed.maybe not. Change Leadership Discovery & Consulting EPS readiness assessment Learning Ecosystems Learning Readiness Assessment Performance Support Performer Support Sustained Capability Technology

How Point-of-Work Shapes Effective Change

Living in Learning

I've decided the chase is too narrow, and it’s not about the PS rabbit, it’s about shaping Change around a Performance Paradigm.maybe performance support is needed.maybe not. Change Leadership Discovery & Consulting EPS readiness assessment Learning Ecosystems Learning Readiness Assessment Performance Support Performer Support Sustained Capability Technology

Managers, Get Ready for Ongoing Performance Conversations

CLO Magazine

Accenture made quite a stir two years ago when the company announced it was eliminating performance rankings. “We’re Accenture’s decision followed a realization that performance reviews require significant effort every year — with little correlation to actual performance.

Becoming a Social Business – Beyond Culture Change

Learnnovators

We have become accustomed to blaming the culture of an organization for the failure of any initiative, and more so when the change calls for redefining and re-imagining how people work and interact. No matter how hard we try to change the culture – and I do believe that leaders and managers are trying – the discourse we use lets us down. The post Becoming a Social Business – Beyond Culture Change appeared first on Learnnovators.