CLO Magazine

OCTOBER 21, 2021

Enormous amounts of time and energy are used to enforce a top-down approach of holding individuals and teams accountable for meeting deadlines, objectives and key performance indicators. It’s possible if you create a culture of accountability. Accountability is an inside job. That’s why language is important. Sources of accountability.

Culture 113

Culture Metrics Performance Support Compliance Training 113

CLO Magazine

MARCH 4, 2021

CLO: How did you become interested in learning and development? CLO: What lesson(s) did you learn in 2020 that you’ve taken with you into 2021? Ask your team members how they are doing and what you can do to support them, and then listen. CLO: How do you enjoy spending your time outside of work? Travel is in my blood.

CLO 79

CLO Podcasts Podcaster Podcasting 79

The Performance Improvement Blog

MAY 10, 2012

Should your organization have a CCO and CLO? Paul Hebert argues against organizations appointing a Chief Culture Officer. Hebert writes: …as soon as you codify, quantify and assign responsibility to something it ceases to be everyone’s responsibility…Culture is a defined as a set of shared values, behaviors, norms.

CLO 170

CLO Culture Performance Support Leadership 170

CLO Magazine

JANUARY 4, 2021

The Air New Zealand CLO was experiencing an ultra-rare moment for 2020, disconnected from the virtual world during the Learning in Practice Awards ceremony on Oct. 20, when she was announced as the 2020 CLO of the Year. In the midst of the global pandemic, Savion says she feels incredibly blessed to earn the title of CLO of the Year.

CLO 84

CLO Culture Global Case Study 84

The Performance Improvement Blog

FEBRUARY 17, 2017

The only thing holding companies back from learning at the speed of change is their organizational culture which, for many, is a barrier to learning. Most companies have a training culture, not a learning culture. Most companies have a training culture, not a learning culture. Learning is just-in-time, on-demand.

Culture 178

Culture Diversity Training CLO Learning Objects 178

Learnnovators

MAY 23, 2021

ABOUT BOB MOSHER: Bob Mosher is a senior partner, and the Chief Learning Evangelist, at APPLY Synergies , a strategic consulting firm that specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet The 5 Moments of Learning Need.

Performance Support 321

Performance Support Authoring Tools Masie Compliance Training 321

CLO Magazine

OCTOBER 21, 2021

Enormous amounts of time and energy are used to enforce a top-down approach of holding individuals and teams accountable for meeting deadlines, objectives and key performance indicators. It’s possible if you create a culture of accountability. Accountability is an inside job. That’s why language is important. Sources of accountability.

Culture 75

Culture Metrics Performance Support Compliance Training 75

The Performance Improvement Blog

FEBRUARY 12, 2015

What’s the difference between a “training culture” and a “ learning culture ”? As the chart shows, in a training culture, responsibility for employee learning resides with instructors and training managers. In that kind of culture the assumption is that trainers (under the direction of a CLO) drive learning.

Culture 100

Culture CLO Training Train 100

CLO Magazine

APRIL 12, 2023

The classic performance appraisal process has always been a much-debated system. Following a request to review to “fix” the performance management system, the head of a United Nations agency commented to us, “Our employees don’t like our performance management process, our managers hate it and our executives won’t support it.”

Performance Support 78

Performance Support Performance Management Business 78

CLO Magazine

AUGUST 25, 2020

The very real and immediate need to address the technological requirements of forced online work options grabs the attention, but finding IT solutions without addressing the cultural and emotional impact of COVID-19 on your employees is, at best, a half-baked quick fix. The answer, of course, isn’t really about the IT setup.

Culture 97

Culture Virtual World Predictions Diversity Training 97

Clark Quinn

OCTOBER 18, 2011

I attended the CLO Symposium with my ITA colleagues Jay Cross and Jane Hart. And the keynotes that I saw were in synch: Stephen Covey talked about the need for trust and Jon Katzenbach on how to build culture were both excellent, as was Dan Pontefract’s story on making collaboration intrinsic to Telus.

CLO 170

CLO Social Networks Social Network Metrics 170

Degreed

MARCH 10, 2022

To give your people the development they seek, and to create real business value for your organization, it makes sense to embrace a performance enablement strategy. You can enable performance by connecting what your people learn to ongoing, real-time and internal experiential learning opportunities in which they can explore new types of work.

Performance Support 52

Performance Support Performance Management Help 52

CLO Magazine

SEPTEMBER 26, 2023

It turns out, however, that providing on-the-job professional development and skills training is one of the most desirable, effective and feasible strategies organizations can implement to improve company culture, engagement and employee retention. Social connections matter. We can do this by not suppressing innovation or creative ideas.

Trust 87

Trust Culture Blended Learning Compliance Training 87

CLO Magazine

JANUARY 13, 2021

Peer leaders are an underutilized asset in helping organizations achieve performance objectives as well as learning and development goals. They’re also invaluable resources during challenging times, connecting individuals with colleagues at their own level and offering empathy, support and practical guidance.

Culture 98

Culture Leadership Mentoring Diversity Training 98

CLO Magazine

AUGUST 30, 2023

In this article, we will explore the role of a CLO in harnessing technology to revolutionize L&D initiatives and drive organizational growth. As technology continues to reshape the L&D landscape, the role of the CLO has evolved from a mere facilitator to that of a strategic driver of organizational growth.

Roles 79

Roles Technology CLO Learning Objects 79

The Performance Improvement Blog

FEBRUARY 23, 2012

The biggest workplace hurdle to identifying and assessing development and training needs is lack of a “learning culture.” Organizational culture is defined as the values, assumptions, beliefs, behaviors, and norms of the enterprise, sometimes referred to as the organization’s DNA. allocation of time and effort, morale, and engagement.

Culture 154

Culture Performance Support Assessment CLO 154

Infopro Learning

SEPTEMBER 30, 2021

Historically, HR teams have relied on static organizational constructs and external providers to support their organizational needs. At the same time, individual team learning and innovation can be shared with the broader enterprise in a virtuous circle of learning, development, and performance at scale.

Develop 221

Develop Consulting Performance Support CLO 221

Degreed

NOVEMBER 5, 2020

And for a career mobility program to really fly high, managers need to play a pivotal role, Degreed CLO Kelly Palmer said. Culture Through Partnership. The end goal is creating a rich and supported learning culture — one that integrates your skills, technology, and implementation strategies. Rewarding Connection.

Culture 77

Culture Mobile Management Metrics 77

The Performance Improvement Blog

SEPTEMBER 17, 2013

In answering this question, the first thing managers have to understand is that continuous learning is the modus operandi for all high performance organizations. Individual, team, and enterprise performance can’t improve without learning. They understand it and strive to create an environment that supports it.

Roles 207

Roles Performance Support Performance Management 207

CLO Magazine

JULY 27, 2021

ChoiceU has been around for almost 20 years and supports the learning needs of 7,100 franchises and 65,000 external staff worldwide. While supporting the needs of these parties, the learning organization must also support Choice’s overall business strategy. Photo © Tony Powell. Choice Hotels International Reception Area.

Agile 79

Agile Performance Support Learning Strategy Strategy 79

CLO Magazine

FEBRUARY 18, 2020

This is true for all generations at work, but especially Gen Y and Z, who are more likely to leave if they don’t feel they have support for their learning and development. Becoming a learning enterprise is a culture-change journey. Business processes and systems support it. And there are many levers. In fact, it matters a lot.

Enterprise 106

Enterprise Culture Change Performance Support 106

CLO Magazine

DECEMBER 2, 2020

The Scrum Master is responsible for promoting and supporting the right team environment, including managing and changing interpersonal interactions (nudges) to create transparency and maximize the value created by the team, thereby working to build and maintain a psychologically safe environment.

Performance Support 116

Performance Support Performance Agile Diversity Training 116

CLO Magazine

SEPTEMBER 26, 2018

While learning tech can improve outcomes and engagement, learning culture can unlock a step-change in productivity across supply chains or transform customer service and sales outcomes. Executives that build a learning culture transform learning from occasional to immersive. Leadership Alignment. Get Social.

Culture 74

Culture Metrics Global CLO 74

CLO Magazine

JUNE 26, 2023

Research by McKinsey & Company from 2021 highlights the positive relationship between adaptability and job performance, indicating that adaptable individuals are more likely to succeed in dynamic work environments. The ability to work effectively with diverse teams, across different cultures and time zones, is a valuable asset.

Skills 79

Skills Performance Support Diversity Training Culture 79

CLO Magazine

OCTOBER 2, 2023

Leaders in learning and development face a critical challenge in supporting the workforce through times like these. However, that alone, is not the answer, because workforce resilience is actually a function of both individual traits and environmental factors — we’ll call that culture. Social support. A new mindset if you will.

Agile 92

Agile Organization Design Trust 92

CLO Magazine

SEPTEMBER 11, 2019

This statement exemplifies the culture change that Microsoft CEO Satya Nadella has been instilling within his organization. It’s also a great way to retain critical factors, such as institutional knowledge and cultural integrity, that are lost when people are replaced. “Don’t be a know-it-all; be a learn-it-all.”.

Culture 65

Culture Microsoft Performance Support Budget 65

CLO Magazine

SEPTEMBER 27, 2023

There are multiple global events impacting the workforce’s intellectual and emotional ability to perform successfully. In addition, employees are craving employer-supported mental health and lifestyle balance. Trauma, isolation, mental health and disengagement create a need for empathetic support.

Coaching 101

Coaching Leadership Guidelines Culture 101

CLO Magazine

OCTOBER 18, 2023

This approach also looks at personalized learning, diverse learning styles and integrates multi-modal methods, technologies and support mechanisms to create a seamless and enriching process and experience for learners. “ They can provide support, set expectations and align L&D initiatives with performance goals.

Organization 89

Organization Blended Learning Design Simulations 89

CLO Magazine

MAY 19, 2023

It’s important to note that a robust L&D strategy for managers requires support and ownership from senior leaders and company executives. They can also support managers by showing leadership skills by example, so these skills become normalized and ingrained within day-to-day behaviors. Recognize and reward good performance.

Management 102

Management Trust Performance Support Coaching 102

CLO Magazine

SEPTEMBER 7, 2023

However, the goal is to move beyond simply lending a sympathetic ear to supporting team members as they work through challenges. Ask yourself if leaders within your organization feel empowered to use their influence and power to provide support. Sometimes that involves looking for systemic ways to reduce friction.

Leadership 89

Leadership Culture Performance Support Diversity Training 89

CLO Magazine

AUGUST 29, 2023

2022 Workplace Culture Report ” found that respondents felt “most bored at work during virtual meetings and online employee training.” Driving this positive but balanced approach to applying learning technology is a cultural shift for some individuals, departments, managers and even organizations. The “ Kahoot!

Virtual Classroom 83

Virtual Classroom Organization Skills Performance Support 83

CLO Magazine

MAY 1, 2018

Two years ago I wrote an article on the emergence of a fundamental shift from a training mindset to a performance mindset. Although the study concentrated on five major change areas, the focus on cultural evolution was particilary eye-opening and especially relevant to those at the senior level in their organization.

Performance Support 71

Performance Support Performance Enterprise Training 71

CLO Magazine

OCTOBER 9, 2023

Choices aren’t clear-cut and the future is unpredictable, thus leaders and employees need more than directives, targets and traditional performance reviews. Leaders who effectively implement a coaching approach are able to save time because they can offer their support and keep their finger on the pulse without becoming the situation “expert.”

Activities 98

Activities Skills Coaching Mentoring 98

CLO Magazine

DECEMBER 11, 2023

Thank you for your support. This approach fosters a deeper understanding of complex concepts and supports team collaboration by visualizing ideas and facilitating effective communication. One notable benefit of mind mapping is its ability to foster a culture of learning and collaboration within organizations.

Collaboration 84

Collaboration Project Innovation Ideas 84

CLO Magazine

FEBRUARY 29, 2024

The integration of AI applications in corporate learning is not just a trend but a strategic move toward enhancing employee skills, knowledge retention and overall performance. Through the utilization of AI analytics, organizations can monitor and assess employee progress and performance metrics in real time.

Simulations 55

Simulations Diversity Training Develop Metrics 55

Elucidat

JUNE 4, 2019

We talked about how to demonstrate business value early on to control groups, identifying the right business problems to solve, knowing when to push back the role of a learning team, and how to decentralize learning and development to support a more scalable learning culture. About Lars. larshyland on the #LearningatLarge podcast.

Performance Support 51

Performance Support Support Authoring Tools Culture 51

Everwise

SEPTEMBER 14, 2016

Performance equals ability and motivation. This is the only way to get optimal employee performance. That’s why it’s crucial for organizations to invest in a culture of learning and sharing internally. Not every organization is lucky enough to have full executive support for employee development. Knowledge is portable.

CLO 74

CLO Develop Leadership Training 74