Dynamic Pixel

AUGUST 30, 2022

Another investment is when companies are adapting new technologies to their products and services. Microlearning is a way to create small, modular content that learners can easily understand. The content can also be easy and quick to create. Steps to take during a training session to keep your employees engaged.

Companies 52

Companies Education LMS Services 52

Paradiso

OCTOBER 12, 2023

In this blog, we’ll explore the essential features you should look for in the best LMS for banking and financial services. Paradiso’s Best LMS for banking and financial services offers an adaptable and user-friendly interface, enabling you to create customized and engaging learning experiences.

LMS 91

LMS Services Compliance Training Authoring Tools 91

Cognigix

JUNE 1, 2022

To maintain excellence in customer service and a competitive edge in the current business environment, organizations need to continuously train their workforce. To meet this requirement, the organizations partner with external vendors to provide high-quality, innovative, and customized eLearning solutions. Cost-Effective.

Custom eLearning Development 98

Custom eLearning Development Outsource ROI Custom 98

Dynamic Pixel

JULY 17, 2023

These innovative organizations are changing the way we approach education by providing interactive, engaging, and personalized learning experiences. These companies are providing innovative and engaging content that is helping to revolutionize education. Are you tired of the traditional classroom setting and textbook-based learning?

Content Developer 52

Content Developer Diversity Training Companies Education 52

Hurix Digital

JULY 17, 2023

Automating Repetitive Tasks Streamlining Customer Onboarding Personalized Customer Interactions Efficient Customer Support Seamless Service Delivery Continuous Improvement Scaling Up RPA: Unveiling the Challenges Hindering its Deployment How to Implement RPA to Improve Customer Service?

Services 52

Services Custom Metrics Customer Service 52

Learning Rebels

NOVEMBER 8, 2023

This approach moves beyond traditional learning programs and standard curricula by tapping into the collective intelligence of a group to drive learning and innovation. It creates a collaborative space for employees from various departments to come together, share diverse expertise, and work on joint initiatives.

Community 130

Community Diversity Training Customer Service Learning 130

Infopro Learning

MARCH 30, 2023

The Banking, Financial Services, and Insurance (BFSI) industry plays a critical role in driving economic growth and stability across the globe. It encompasses various financial services, including banking, insurance, and investment management.

Industry 221

Industry Compliance Training eLearning Consultant eLearning Strategy 221

Integranxt

JANUARY 10, 2024

In a world where technology dictates progress, AI and Large Language Models (LLMs) emerge as key drivers of business innovation. These groundbreaking technologies are not merely add-ons but fundamental forces reshaping how businesses operate, interact with customers, and make pivotal decisions.

Innovation 52

Innovation Business Search Analysis 52

Learning Pool

JANUARY 6, 2021

The Derry-based leading elearning solutions provider, Learning Pool has been commissioned by US-based Soapy Joe’s to create a series of elearning modules to focus on Soapy Joe’s ‘Steps of Service’. Soapy Joe’s is dedicated to providing quality service, customer satisfaction and eco-friendly technology – all at a great value.

Services 62

Services Corporate eLearning eLearning Strategy Create 62

KnowledgeCity

DECEMBER 3, 2020

When it comes to innovative companies, Apple tops the list. Apple isn’t just creating cool inventions, though. At the foundation of their company is a culture of innovation. Senior leadership can model innovation through their choices about company direction. What Exactly Is Innovation?

Innovation 80

Innovation Apple Culture Teams 80

Learning Pool

MARCH 17, 2022

Learning Pool, a leading global provider of elearning solutions, has partnered with Capita Government Services, providing its award-winning Stream Learning Suite to facilitate the rollout of digital learning to an audience of 4,500 learners. . About Learning Pool.

Streaming 86

Streaming Suite Virtual Classroom Services 86

Fly Plugins

MARCH 26, 2024

An Enterprise LMS, provides businesses with a centralized platform to create, manage, and deliver training content to their employees. It allows organizations to create and manage a wide range of courses, ensuring that employees stay up-to-date with the latest medical skills, procedures, and guidelines.

LMS 177

LMS Learning Management System Enterprise Compliance Training 177

Hurix Digital

JULY 12, 2023

You must invest in smart and innovative eCommerce content management services to make the best of the opportunity and create an effective online store. Table of Contents What are eCommerce Content Management Services? If you are a business owner, it is high time you become part of this booming market.

Services 52

Services Drupal Content Management 52

Learning Pool

JUNE 28, 2022

Learning Pool, the global elearning solutions provider, is thrilled to have partnered with Money and Pensions Service to develop a blended learning strategy by delivering the online elements of its money guidance training. . About the Money and Pensions Service? . together legacy services ? About Learning Pool.

Blended Learning 79

Blended Learning Streaming Blended Services 79

STRIVR

JULY 8, 2022

How do you train your front-facing customer service employees to handle challenging conversations? Unfortunately, most employees learn how to handle a disgruntled customer while on the job. For Walmart, associates can learn these skills without the risk of losing customers and revenue. Director of Learning, Walmart.

Innovation 52

Innovation Diversity Training Simulations Customer Service 52

Coreaxis

FEBRUARY 4, 2024

Top 6 reasons outsourcing bookkeeping services for your business Top 6 reasons outsourcing bookkeeping services for your business Discover how bookkeeping can provide you with accounting support to oversee crucial tasks to streamline processes for your business.

Outsource 52

Outsource Services Authoring Tools Business 52

IT Training Department Blog

JULY 24, 2023

Enhance customer service. Customer Service Last, but not least, focus on enhancing customer service. There’s nothing worse than employees not knowing how to use company technology and having that affect custom service. Improved efficiency and productivity. What you came here for.

Benefits 90

Benefits Program Customer Service Training 90

ReadyTech

MAY 24, 2023

And with the latest innovations, from personalized and gamified learning to augmented and virtual reality, the possibilities for immersive and engaging learning experiences are endless. In this blog, we’ll dive headfirst into the latest trends and innovations in cloud learning that are transforming how we learn and grow.

Association Learning Management System 52

Association Learning Management System Innovation Trends Authoring Tools 52

Learning Pool

SEPTEMBER 4, 2020

Led by VP of North America, Sharon Claffey Kaliouby, Learning Pool’s Boston team has relocated to the Innovation District in Boston’s Seaport Waterfront. The Innovation District is the fastest-growing part of Boston today and has stimulated significant economic growth in the city. Boston’s current Mayor Marty Walsh recently stated: .

Innovation 76

Innovation Teams Blended Learning Hosting 76

CLO Magazine

JANUARY 6, 2022

Her innovative approach to training and relentless commitment to the needs of her learners is why Chief Learning Officer named Tedrick its 2021 CLO of the Year. A few years prior her team had created a virtual training curriculum to support a new group of home-based customer service agents. But Tedrick was unphased.

Leadership 79

Leadership Innovation Learner CLO 79

Roundtable Learning

MAY 1, 2024

AR can be utilized for product knowledge gaps, product visualization, and customer service training. By providing in-depth product knowledge through interactive digital elements, custom augmented reality programs empower employees to acquire knowledge and apply it right away.

Augmented Reality 52

Augmented Reality Blended Learning Examples Training 52

Ed App

JANUARY 13, 2021

As industry leaders, New Plumbing Solutions (NPS) is made up of professionals with a clear vision to deliver exceptional service to their customers in every capacity. Since 2009, NPS provides high-quality safety-first plumbing and maintenance along with civil works for water and sewerage to both government and commercial customers.

Innovation 52

Innovation Solution Compliance Training microlearning 52

HT2 Labs

JUNE 5, 2019

Leading online learning company, Learning Pool, has today announced the acquisition of HT2 Labs, the Oxfordshire-based learning innovation company best known for its market-leading Learning Locker and Curatr products. By bringing HT2 Labs into the Learning Pool Group, we’re positioning ourselves to fully deliver on that.”.

Diversity Training 75

Diversity Training Brandon Hall Analytics Solution 75

Learning Pool

JUNE 6, 2023

Recognition as a ‘Top Custom Content Development Company’ is an improvement on our previous position as a ‘Custom Content Development Company to Watch’ which we have held for the previous two years.

Content Developer 80

Content Developer Blended Learning Companies Industry 80

Hurix Digital

OCTOBER 19, 2023

This means that hospitality businesses need to adapt and innovate to survive and thrive in the new normal. One of the key strategies that hospitality businesses can adopt is to leverage personalized learning to create memorable experiences for their employees and customers.

Personal Learning 52

Personal Learning Personal Personalization Blended Learning 52

Spark Your Interest

APRIL 11, 2024

The ultimate goal of AI is to create systems that can operate autonomously, learn from their experiences, and continuously improve their performance without human intervention. Common Tools For Using AI In Training ID-Assist – This is an innovative AI for training solution used within ChatGPT. Create content in a flash anywhere!

Benefits 147

Benefits Course Training Train 147

TalentLMS

JULY 24, 2023

Retaining experienced customer support professionals is crucial as it reduces recruitment and training costs while maintaining consistency in customer service quality. They feel powerful enough to handle any customer inquiries and challenges effectively, leading to higher productivity and efficiency.

Performance Support 93

Performance Support Support Teams Custom 93

Hurix Digital

DECEMBER 21, 2023

Customer Service Using natural language, voice, or chat, AI can communicate with customers and provide them with relevant information, solutions, and suggestions. Innovation By automating workflows and processes using AI, businesses can boost creativity, diversity, and flexibility. Let’s dive right in!

Business 59

Business Cognitive Customer Service Social Media 59

Play.ht

APRIL 15, 2024

Have you ever called a customer service number and been greeted by a voice that seemed almost human, yet you knew it was a machine? This technology is reshaping how businesses handle customer calls, making interactions more efficient and often more pleasant. That’s conversational AI IVR at work.

Conversation 40

Conversation Customer Service Voice Text-to-Speech 40

Hurix Digital

OCTOBER 18, 2023

In today’s digital landscape, businesses constantly seek innovative ways to enhance customer engagement and provide exceptional user experiences. According to Salesforce , 23% of customer service companies currently use AI chatbots to manage customer interaction.

Custom 52

Custom Metrics Customer Service Performance Support 52

Paradiso

NOVEMBER 17, 2023

Imagine a world where learning and development seamlessly intertwine with innovation, where knowledge isn’t just power but a driving force. With an LMS, insurance companies can: Create and deliver customized courses and content aligned with their business objectives and learners’ needs.

LMS 91

LMS Compliance Training Industry HIPAA Training 91

Hurix Digital

JANUARY 29, 2024

By combining these two concepts, companies can modernize their training methods, boost teamwork, and create better learning environments for their employees. The future of corporate learning hinges on adaptability, scalability, and innovation. The metaverse revolutionizes this by providing a safe yet realistic environment for training.

Collaborative Learning 52

Collaborative Learning Collaboration Diversity Training Simulations 52

Ontuitive

NOVEMBER 10, 2022

Since technological advancements make a constant impact on L&D tools, companies that seek to drive innovation and growth with the help of learning technology find the most success. Employers can quickly determine who has what skills and then move those people to where they are truly needed within the organization. Capability Academies.

Tools 226

Tools Adoption Adopt Agile 226

Integranxt

MARCH 6, 2024

Leading the charge are AI-as-a-Service (AIaaS) models, offering businesses flexible access to pre-built artificial intelligence solutions without costly investments in infrastructure and expertise. This vast landscape presents immense opportunities for customer service monetization through AI-powered personalization.

Strategy 52

Strategy Authoring Tools Text-to-Speech Streaming 52

Integranxt

DECEMBER 21, 2023

As we progress into 2024, it is imperative for businesses to stay attuned to the evolving trends in Gen AI, ensuring they remain at the forefront of innovation and competitiveness. Gen AI is adept at creating new, innovative content by learning from existing data, often used for tasks like generating text, images, or designs.

Predictions 52

Predictions Adoption Adopt Emergent 52

SweetRush

SEPTEMBER 14, 2023

SweetRush leverages its expertise in immersive learning, game design, and simulations to create effective, engaging experiential learning solutions for world-class clients. I can’t wait to see what’s next as we continue to create new and improved learning experiences combining AI and immersive technology.” San Francisco, Calif.,

Providers 75

Providers Diversity Training Brandon Hall Simulations 75

OpenSesame

SEPTEMBER 28, 2016

Our flexibility also allows companies to have access to a breadth of content without long term commitments and our integration into any learning management system (LMS) creates a seamless experience for both administrators and employees. The post Accelerating Innovation in eLearning appeared first on OpenSesame.

Innovation 52

Innovation Augmented Reality LMS eLearning 52