Tailoring Your Sales Pitch to Customers' Needs

ej4 eLearning

Without the work of your sales team, your company wouldn't get much new business. In fact, this is probably why you have an interest in providing your sales team with highly effective sales training that helps them tailor their sales pitches to acquire new accounts. Sale

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Customer Experiences that Bridge the gap Between Sales and Growth

Infopro Learning

Providing quality customer experiences is a huge competitive advantage in today’s market. You might be surprised to learn that 86% of customers would pay up to 25% more to get a better customer service experience (1). Repeat customers tend to spend more than new customers.

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Contactless Sales: Remote Sales Enablement

G-Cube

Many functions such as Sales, have had to be reimagined entirely to accommodate for the lack of personal engagement. Enter Contactless Sales that enables sales personnel to sell products remotely and offer an enhanced customer experience, using technology.

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How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service.

How Sales and Service Teams Can Drive Customer Retention During a Crisis

TOPYX LMS

As the COVID-19 crisis continues to play out, companies must take necessary steps to retain their customers and preserve their bottom line. Customer Service COVID-19 remote training

The Surprising Ways Customer Education Can Support Sales Enablement

Northpass

If you're an operator in the B2B SaaS ecosystem, chances are you've heard the phrase "sales enablement." Customer Training

Differences Between Sales Training Vs Sales Enablement

Cloudshare

What a sales department does is simple: it aims to boost revenue by improving sales performance and building client loyalty. There are several business terms to explain ways to empower the sales department in your organization. Sales Training. Sales Enablement.

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4 Ways To Make Your Sales Enablement Training A Success

Dan Keckan

The success of an organization depends on how well the sales teams are enabled. In this article, I will share 4 ways to help you make your sales enablement training a success. Sales Training Custom eLearning Gamification Benefits Microlearning Sales Enablement Sales Team

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3 Sales and Customer Service Training Tips to Drive Revenue During the COVID-19 Pandemic

TOPYX LMS

Companies have a chance to drive sales and offset the recession caused by the pandemic by implementing specific sales and customer service training tips. Customer Service COVID-19Companies and revenue across industries around the world are being negatively impacted by the COVID-19 pandemic. Now more than ever, businesses must take action to mitigate and prevent financial damage by evaluating and shifting business tactics and strategy.

Sales Analytics

Your Training Edge

But in a new economic environment, a closed sale is not necessarily the sole measure for effectiveness of the salesperson and the sales presentation. There are several ways to measure sales and all of them can be used together to get a good picture. One of the most common sales analytics is revenue. But as products become more complicated and as the sales force spreads geographically, this determination is harder to make.

5 Ways Custom eLearning Can Supercharge Your Sales Team Productivities

Gyrus

Custom eLearning can come in handy, whether you are to train an existing sales team or have been meaning to hire

Onboarding Sales Reps to Enable Customers

dVinci Interactive

Today’s sales representatives need to bring value to customers. At Microsoft, the seller needs to educate the customer on how the product will solve business problems and enable opportunities. As a senior learning and development specialist, Stacey Gardner’s mission is to develop sales reps to enable every person and business worldwide to use Microsoft products to achieve more. Stacey believes that many organizations misunderstand what sales people value in training.

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Why Product Training is Essential for Sales and Customer Support

Infopro Learning

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? Product training is no longer a nice-to-have in today’s customer obsessed world.

3 Ways to Customize Your Sales Onboarding Program to Reduce Time to Productivity

TOPYX LMS

Effective sales professionals are one of the biggest contributors to company revenue - they’re also extremely difficult to find. A great sales representative is experienced, knows your target market and product, and understands how to pitch your offerings in the most compelling way. Employee Onboarding Sales Training

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Why Product Training is Essential for Sales and Customer Support

Infopro Learning

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? Product training is no longer a nice-to-have in today’s customer obsessed world.

What Exactly Is Sales Enablement?

Allego

Sales enablement is having a moment. If you work in sales or marketing, chances are you’ve recently heard the term sales enablement. With that in mind, I asked our experts to answer five questions about sales enablement: What is Sales Enablement? 6 Sales Tools.

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5 Key LXP Features That Accelerate Sales Enablement Training

Origin Fractal LXP

Customers of today are more well-informed and resourceful than ever before. In the information age, customers have access to product knowledge at their fingertips and expect sales personnel to be well-versed in their products and services. Introduction.

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The Best Sales Enablement Software [With Recommendations]

Zunos

Lots of sellers want to know which sales enablement tools are best. But it’s hard to say because there’s not one agreed-upon definition, and sales enablement software (SES) encompasses so many options. Sales Intelligence. Sales Engagement. Sales Intelligence.

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5 Tips to Update Sales Training during COVID

Litmos

I once wrote a series of articles about sales leaders for a publication. When I asked the salespeople why they were in sales, they told me — almost without exception — that they loved their work. They thought of themselves as being in service to their customers.

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Enterprise Sales Software: The Three Tools Every Enterprise Sales Team Needs to Sell Effectively

Zunos

Enterprise sales teams need fundamentally different software than their SMB or startup counterparts. This means software to help work through long sales cycles, complex and technical customer requirements, multiple stakeholders and decision-makers and vast product catalogs.

7 Sales Enablement Training Mistakes That Hurt Your Bottom Line

Dan Keckan

Sales enablement training is designed to equip employees with the knowledge they need to give customers the experience they expect. Sales Training Customer Service Training eLearning eBooks Employee Training Sales Enablement Sales Team

Sales 86

Onboarding Sales Reps to Enable Customers

dVinci Interactive

Onboarding Sales Reps to Enable Customers Stacey Gardner’s mission is to develop sales reps to enable every person and business worldwide to use Microsoft products to achieve more

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Tailoring Your Sales Pitch to Customers’ Needs

ej4 eLearning

You probably have a strong interest in providing your sales staff with highly effective training that improves their skills and helps them seal those accounts. The post Tailoring Your Sales Pitch to Customers’ Needs appeared first on. eLearning

Sales 122

What Is Sales Enablement Training? 7 Sales Enablement Plan Essentials

Dan Keckan

How does sales enablement differ from straightforward sales training? This article explores the essentials you should incorporate into your sales enablement plan. Sales Training Customer Service Training eLearning eBooks Sales Enablement Sales TeamWhat do you need to support the team and foster relevant skills? This post was first published on eLearning Industry.

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Sales training and support improves meetings with customers

dVinci Interactive

Organizations invest heavily in marketing to create opportunities for their sales consultants to meet in-person with customers and prospects. In-person meetings are the consultants’ best chance to close sales and open up new opportunities. Sales Training Sales Support Tools At JPL, we have found that technology can improve the results of these meetings by both training and supporting the consultant. Learn more in this interview with JPL President Luke Kempski.

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Contactless Sales: Enabling Auto Sales Personnel for a Digital Environment

G-Cube

Many functions such as Sales, have had to be reimagined entirely to accommodate for the lack of personal engagement. Enter Contactless Sales that enables sales personnel to sell products remotely and offer an enhanced customer experience, using technology. We’re working with many of our Auto clients to equip their Sales staff and dealer networks for this change. Are the Sales Personnel ready?

7 Tips To Launch Sales Enablement Training For External Partners

Dan Keckan

This article features 7 tips and tricks to launch a sales enablement training strategy that’s easily accessible and targeted to their needs. Sales Training Customer Service Training Distributed Teams eLearning eBooks Sales Enablement Sales Team

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Finally! A Brain-Based Consultative Sales Program

Learningtogo

Consultative Sales Certification (CSC) is not about testing in the traditional sense. Instead, we focus on developing sales capability and performance that is based on neuroscience and customized for your team. Events Featured LearningToGo Blog brain brain-based classes neuroscience sales sales training workshopsWhen people think of certifications, they often think of taking a test.

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6 Surefire Strategies for Virtual Sales Training at Scale

Allego

At the same time, travel restrictions and pandemic protocols have prevented cybersecurity sales training teams from meeting in person.The result has been a surge in demand for scalable virtual sales training. 6 Ways to Enable Virtual Sales Training at Scale.

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How to leverage Product Knowledge Training for Increased Sales

Infopro Learning

Today the customer experience is one of the top factors consumers consider before making a purchase. This is one of the many reasons why improving customer service is a high priority for many modern organizations.

8 JIT Training Sales Enablement Tools That Enhance CX

Dan Keckan

This article highlights the top 8 JIT training sales enablement tools that enhance CX. Sales Training Customer Service Training eLearning eBooks Performance Support Tools Sales Enablement Sales Team

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Why Learners Lose Interest in Sales Training and How to Re-engage Them

TOPYX LMS

While all employee training is important, sales and customer service training is critical. This is because a company’s bottom line depends on the competence of its sales team. If sales employees can’t secure and retain new customers, close sales, upsell, and cross-sell, businesses are in trouble. By providing effective sales training, companies can help ensure that their sales team will perform at an optimal level.

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Augmented Reality: The Trending Buzz for the Sales Organizations to Boost Employee Efficiency, Customer Satisfaction & Overall Business Outcomes

G-Cube

Currently, AR technology has spread its wings in the fields of marketing, sales, robotics, onboarding and more. This helped the customers to gain an in-depth knowledge on product features and benefits, thereby improving their trust on the selling company and increasing overall business growth. Different Challenges & Solutions for Sales Employees Training. In today’s competitive world, majority of companies face challenges when it comes to training their sales personnel.

8 Integral Components To Include In Your Sales Online Training Program

Dan Keckan

You count on your sales team to hit those targets and give the customer a five-star experience. In this article, I share 8 integral components to include in your sales online training course.

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3 ways Custom Elearning can Improve Retail Sales Training

Learnkit

In today’s retail marketplace, the most successful sales representatives are educators. Their sales skills are built around a deep knowledge of product and service offerings. It’s this understanding that transforms retail sales roles from simply selling products, to providing transformational customer experiences. Without proper product and service training, creating transformational customer experiences is much more difficult – if not impossible.

Sales Pipeline: Fact or Fiction

Your Training Edge

As salespeople know, the pipeline is a vital part of the sales process. But what is the usual definition of a sales pipeline? It may be a list of prospects at various points in the sales cycle, from leads to those ready to close. At times, a sales pipeline could be a set of leads and nothing more. In order to maximize the sales process, the sales pipeline must be a well-planned management cycle with specific components.

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7 Sales Enablement Training Activities For Performance Management Support

Dan Keckan

How can sales enablement training provide your team with Performance Management support to address personal areas for improvement? Sales Training Customer Service Training eLearning eBooks Performance Management Sales Enablement Sales Team

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