Expert insights. Personalized for you.
In today’s retail marketplace, the most successful sales representatives are educators. Their sales skills are built around a deep knowledge of product and service offerings. It’s this understanding that transforms retail sales roles from simply selling products, to providing transformational customer experiences. Without proper product and service training, creating transformational customer experiences is much more difficult – if not impossible. MORE
Custom eLearning can come in handy, whether you are to train an existing sales team or have been meaning to hire MORE
Onboarding Sales Reps to Enable Customers Stacey Gardner’s mission is to develop sales reps to enable every person and business worldwide to use Microsoft products to achieve more MORE
At the same time, travel restrictions and pandemic protocols have prevented cybersecurity sales training teams from meeting in person.The result has been a surge in demand for scalable virtual sales training. 6 Ways to Enable Virtual Sales Training at Scale. MORE
Sales enablement is having a moment. If you work in sales or marketing, chances are you’ve recently heard the term sales enablement. With that in mind, I asked our experts to answer five questions about sales enablement: What is Sales Enablement? 6 Sales Tools. MORE
Currently, AR technology has spread its wings in the fields of marketing, sales, robotics, onboarding and more. This helped the customers to gain an in-depth knowledge on product features and benefits, thereby improving their trust on the selling company and increasing overall business growth. Different Challenges & Solutions for Sales Employees Training. In today’s competitive world, majority of companies face challenges when it comes to training their sales personnel. MORE
As salespeople know, the pipeline is a vital part of the sales process. But what is the usual definition of a sales pipeline? It may be a list of prospects at various points in the sales cycle, from leads to those ready to close. At times, a sales pipeline could be a set of leads and nothing more. In order to maximize the sales process, the sales pipeline must be a well-planned management cycle with specific components. MORE
Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? Product training is no longer a nice-to-have in today’s customer obsessed world. MORE
I once wrote a series of articles about sales leaders for a publication. When I asked the salespeople why they were in sales, they told me — almost without exception — that they loved their work. They thought of themselves as being in service to their customers. MORE
How can sales enablement training provide your team with Performance Management support to address personal areas for improvement? Sales Training Customer Service Training eLearning eBooks Performance Management Sales Enablement Sales Team MORE
Consultative Sales Certification (CSC) is not about testing in the traditional sense. Instead, we focus on developing sales capability and performance that is based on neuroscience and customized for your team. Events Featured LearningToGo Blog brain brain-based classes neuroscience sales sales training workshopsWhen people think of certifications, they often think of taking a test. MORE
Many functions such as Sales, have had to be reimagined entirely to accommodate for the lack of personal engagement. Enter Contactless Sales that enables sales personnel to sell products remotely and offer an enhanced customer experience, using technology. MORE
Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? Product training is no longer a nice-to-have in today’s customer obsessed world. MORE
Effective sales professionals are one of the biggest contributors to company revenue - they’re also extremely difficult to find. A great sales representative is experienced, knows your target market and product, and understands how to pitch your offerings in the most compelling way. Employee Onboarding Sales Training MORE
Many functions such as Sales, have had to be reimagined entirely to accommodate for the lack of personal engagement. Enter Contactless Sales that enables sales personnel to sell products remotely and offer an enhanced customer experience, using technology. We’re working with many of our Auto clients to equip their Sales staff and dealer networks for this change. Are the Sales Personnel ready? MORE
Companies have a chance to drive sales and offset the recession caused by the pandemic by implementing specific sales and customer service training tips. Customer Service COVID-19Companies and revenue across industries around the world are being negatively impacted by the COVID-19 pandemic. Now more than ever, businesses must take action to mitigate and prevent financial damage by evaluating and shifting business tactics and strategy. MORE
Lots of sellers want to know which sales enablement tools are best. But it’s hard to say because there’s not one agreed-upon definition, and sales enablement software (SES) encompasses so many options. Sales Intelligence. Sales Engagement. Sales Intelligence. MORE
Today the customer experience is one of the top factors consumers consider before making a purchase. This is one of the many reasons why improving customer service is a high priority for many modern organizations. MORE
Without the work of your sales team, your company wouldn't get much new business. In fact, this is probably why you have an interest in providing your sales team with highly effective sales training that helps them tailor their sales pitches to acquire new accounts. Sale MORE
What a sales department does is simple: it aims to boost revenue by improving sales performance and building client loyalty. There are several business terms to explain ways to empower the sales department in your organization. Sales Training. Sales Enablement. MORE
Providing quality customer experiences is a huge competitive advantage in today’s market. You might be surprised to learn that 86% of customers would pay up to 25% more to get a better customer service experience (1). Repeat customers tend to spend more than new customers. MORE
As the COVID-19 crisis continues to play out, companies must take necessary steps to retain their customers and preserve their bottom line. Customer Service COVID-19 remote training MORE
It was a look back session at one of the most unpredictable years ever known to us and we could not stop talking about virtual sales. As per the LinkedIn State of Sales Report 2020 , 77% of the respondent’s surveyed from the sales community have stated that they now hold more virtual meetings. MORE
The success of an organization depends on how well the sales teams are enabled. In this article, I will share 4 ways to help you make your sales enablement training a success. Sales Training Custom eLearning Gamification Benefits Microlearning Sales Enablement Sales Team MORE
But in a new economic environment, a closed sale is not necessarily the sole measure for effectiveness of the salesperson and the sales presentation. There are several ways to measure sales and all of them can be used together to get a good picture. One of the most common sales analytics is revenue. But as products become more complicated and as the sales force spreads geographically, this determination is harder to make. MORE
Organizations invest heavily in marketing to create opportunities for their sales consultants to meet in-person with customers and prospects. In-person meetings are the consultants’ best chance to close sales and open up new opportunities. Sales Training Sales Support Tools At JPL, we have found that technology can improve the results of these meetings by both training and supporting the consultant. Learn more in this interview with JPL President Luke Kempski. MORE
Customers of today are more well-informed and resourceful than ever before. In the information age, customers have access to product knowledge at their fingertips and expect sales personnel to be well-versed in their products and services. Introduction. MORE
Sales enablement training is designed to equip employees with the knowledge they need to give customers the experience they expect. Sales Training Customer Service Training eLearning eBooks Employee Training Sales Enablement Sales Team MORE
You probably have a strong interest in providing your sales staff with highly effective training that improves their skills and helps them seal those accounts. The post Tailoring Your Sales Pitch to Customers’ Needs appeared first on. eLearning MORE
This article features 7 tips and tricks to launch a sales enablement training strategy that’s easily accessible and targeted to their needs. Sales Training Customer Service Training Distributed Teams eLearning eBooks Sales Enablement Sales Team MORE
This article highlights the top 8 JIT training sales enablement tools that enhance CX. Sales Training Customer Service Training eLearning eBooks Performance Support Tools Sales Enablement Sales Team MORE
While all employee training is important, sales and customer service training is critical. This is because a company’s bottom line depends on the competence of its sales team. If sales employees can’t secure and retain new customers, close sales, upsell, and cross-sell, businesses are in trouble. By providing effective sales training, companies can help ensure that their sales team will perform at an optimal level. MORE
Today’s sales representatives need to bring value to customers. At Microsoft, the seller needs to educate the customer on how the product will solve business problems and enable opportunities. As a senior learning and development specialist, Stacey Gardner’s mission is to develop sales reps to enable every person and business worldwide to use Microsoft products to achieve more. Stacey believes that many organizations misunderstand what sales people value in training. MORE
You count on your sales team to hit those targets and give the customer a five-star experience. In this article, I share 8 integral components to include in your sales online training course. MORE
Enterprise sales teams need fundamentally different software than their SMB or startup counterparts. This means software to help work through long sales cycles, complex and technical customer requirements, multiple stakeholders and decision-makers and vast product catalogs. MORE
Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. MORE
How does sales enablement differ from straightforward sales training? This article explores the essentials you should incorporate into your sales enablement plan. Sales Training Customer Service Training eLearning eBooks Sales Enablement Sales TeamWhat do you need to support the team and foster relevant skills? This post was first published on eLearning Industry. MORE
ej4 eLearning
MARCH 4, 2021
Without the work of your sales team, your company wouldn't get much new business. In fact, this is probably why you have an interest in providing your sales team with highly effective sales training that helps them tailor their sales pitches to acquire new accounts. Sale
Infopro Learning
JULY 27, 2020
Providing quality customer experiences is a huge competitive advantage in today’s market. You might be surprised to learn that 86% of customers would pay up to 25% more to get a better customer service experience (1). Repeat customers tend to spend more than new customers.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
G-Cube
NOVEMBER 5, 2020
Many functions such as Sales, have had to be reimagined entirely to accommodate for the lack of personal engagement. Enter Contactless Sales that enables sales personnel to sell products remotely and offer an enhanced customer experience, using technology.
Spark Your Interest
JANUARY 26, 2021
Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service.
TOPYX LMS
NOVEMBER 11, 2020
As the COVID-19 crisis continues to play out, companies must take necessary steps to retain their customers and preserve their bottom line. Customer Service COVID-19 remote training
Northpass
FEBRUARY 2, 2021
If you're an operator in the B2B SaaS ecosystem, chances are you've heard the phrase "sales enablement." Customer Training
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Cloudshare
JANUARY 18, 2021
What a sales department does is simple: it aims to boost revenue by improving sales performance and building client loyalty. There are several business terms to explain ways to empower the sales department in your organization. Sales Training. Sales Enablement.
Dan Keckan
FEBRUARY 11, 2021
The success of an organization depends on how well the sales teams are enabled. In this article, I will share 4 ways to help you make your sales enablement training a success. Sales Training Custom eLearning Gamification Benefits Microlearning Sales Enablement Sales Team
TOPYX LMS
APRIL 14, 2020
Companies have a chance to drive sales and offset the recession caused by the pandemic by implementing specific sales and customer service training tips. Customer Service COVID-19Companies and revenue across industries around the world are being negatively impacted by the COVID-19 pandemic. Now more than ever, businesses must take action to mitigate and prevent financial damage by evaluating and shifting business tactics and strategy.
Your Training Edge
AUGUST 21, 2017
But in a new economic environment, a closed sale is not necessarily the sole measure for effectiveness of the salesperson and the sales presentation. There are several ways to measure sales and all of them can be used together to get a good picture. One of the most common sales analytics is revenue. But as products become more complicated and as the sales force spreads geographically, this determination is harder to make.
Gyrus
JANUARY 15, 2020
Custom eLearning can come in handy, whether you are to train an existing sales team or have been meaning to hire
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dVinci Interactive
OCTOBER 27, 2016
Today’s sales representatives need to bring value to customers. At Microsoft, the seller needs to educate the customer on how the product will solve business problems and enable opportunities. As a senior learning and development specialist, Stacey Gardner’s mission is to develop sales reps to enable every person and business worldwide to use Microsoft products to achieve more. Stacey believes that many organizations misunderstand what sales people value in training.
Infopro Learning
SEPTEMBER 5, 2018
Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? Product training is no longer a nice-to-have in today’s customer obsessed world.
TOPYX LMS
MAY 14, 2019
Effective sales professionals are one of the biggest contributors to company revenue - they’re also extremely difficult to find. A great sales representative is experienced, knows your target market and product, and understands how to pitch your offerings in the most compelling way. Employee Onboarding Sales Training
Infopro Learning
SEPTEMBER 5, 2018
Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? Product training is no longer a nice-to-have in today’s customer obsessed world.
Allego
FEBRUARY 22, 2021
Sales enablement is having a moment. If you work in sales or marketing, chances are you’ve recently heard the term sales enablement. With that in mind, I asked our experts to answer five questions about sales enablement: What is Sales Enablement? 6 Sales Tools.
Origin Fractal LXP
MARCH 5, 2021
Customers of today are more well-informed and resourceful than ever before. In the information age, customers have access to product knowledge at their fingertips and expect sales personnel to be well-versed in their products and services. Introduction.
Zunos
FEBRUARY 9, 2021
Lots of sellers want to know which sales enablement tools are best. But it’s hard to say because there’s not one agreed-upon definition, and sales enablement software (SES) encompasses so many options. Sales Intelligence. Sales Engagement. Sales Intelligence.
Litmos
FEBRUARY 23, 2021
I once wrote a series of articles about sales leaders for a publication. When I asked the salespeople why they were in sales, they told me — almost without exception — that they loved their work. They thought of themselves as being in service to their customers.
Zunos
JANUARY 29, 2021
Enterprise sales teams need fundamentally different software than their SMB or startup counterparts. This means software to help work through long sales cycles, complex and technical customer requirements, multiple stakeholders and decision-makers and vast product catalogs.
Dan Keckan
AUGUST 24, 2020
Sales enablement training is designed to equip employees with the knowledge they need to give customers the experience they expect. Sales Training Customer Service Training eLearning eBooks Employee Training Sales Enablement Sales Team
dVinci Interactive
OCTOBER 2, 2016
Onboarding Sales Reps to Enable Customers Stacey Gardner’s mission is to develop sales reps to enable every person and business worldwide to use Microsoft products to achieve more
ej4 eLearning
MARCH 18, 2015
You probably have a strong interest in providing your sales staff with highly effective training that improves their skills and helps them seal those accounts. The post Tailoring Your Sales Pitch to Customers’ Needs appeared first on. eLearning
Dan Keckan
JULY 6, 2020
How does sales enablement differ from straightforward sales training? This article explores the essentials you should incorporate into your sales enablement plan. Sales Training Customer Service Training eLearning eBooks Sales Enablement Sales TeamWhat do you need to support the team and foster relevant skills? This post was first published on eLearning Industry.
dVinci Interactive
SEPTEMBER 9, 2013
Organizations invest heavily in marketing to create opportunities for their sales consultants to meet in-person with customers and prospects. In-person meetings are the consultants’ best chance to close sales and open up new opportunities. Sales Training Sales Support Tools At JPL, we have found that technology can improve the results of these meetings by both training and supporting the consultant. Learn more in this interview with JPL President Luke Kempski.
G-Cube
NOVEMBER 5, 2020
Many functions such as Sales, have had to be reimagined entirely to accommodate for the lack of personal engagement. Enter Contactless Sales that enables sales personnel to sell products remotely and offer an enhanced customer experience, using technology. We’re working with many of our Auto clients to equip their Sales staff and dealer networks for this change. Are the Sales Personnel ready?
Dan Keckan
JULY 24, 2020
This article features 7 tips and tricks to launch a sales enablement training strategy that’s easily accessible and targeted to their needs. Sales Training Customer Service Training Distributed Teams eLearning eBooks Sales Enablement Sales Team
Learningtogo
AUGUST 20, 2019
Consultative Sales Certification (CSC) is not about testing in the traditional sense. Instead, we focus on developing sales capability and performance that is based on neuroscience and customized for your team. Events Featured LearningToGo Blog brain brain-based classes neuroscience sales sales training workshopsWhen people think of certifications, they often think of taking a test.
Allego
FEBRUARY 23, 2021
At the same time, travel restrictions and pandemic protocols have prevented cybersecurity sales training teams from meeting in person.The result has been a surge in demand for scalable virtual sales training. 6 Ways to Enable Virtual Sales Training at Scale.
Infopro Learning
NOVEMBER 3, 2020
Today the customer experience is one of the top factors consumers consider before making a purchase. This is one of the many reasons why improving customer service is a high priority for many modern organizations.
Dan Keckan
AUGUST 3, 2020
This article highlights the top 8 JIT training sales enablement tools that enhance CX. Sales Training Customer Service Training eLearning eBooks Performance Support Tools Sales Enablement Sales Team
TOPYX LMS
MARCH 12, 2020
While all employee training is important, sales and customer service training is critical. This is because a company’s bottom line depends on the competence of its sales team. If sales employees can’t secure and retain new customers, close sales, upsell, and cross-sell, businesses are in trouble. By providing effective sales training, companies can help ensure that their sales team will perform at an optimal level.
G-Cube
SEPTEMBER 24, 2018
Currently, AR technology has spread its wings in the fields of marketing, sales, robotics, onboarding and more. This helped the customers to gain an in-depth knowledge on product features and benefits, thereby improving their trust on the selling company and increasing overall business growth. Different Challenges & Solutions for Sales Employees Training. In today’s competitive world, majority of companies face challenges when it comes to training their sales personnel.
Dan Keckan
FEBRUARY 27, 2021
You count on your sales team to hit those targets and give the customer a five-star experience. In this article, I share 8 integral components to include in your sales online training course.
Learnkit
APRIL 5, 2016
In today’s retail marketplace, the most successful sales representatives are educators. Their sales skills are built around a deep knowledge of product and service offerings. It’s this understanding that transforms retail sales roles from simply selling products, to providing transformational customer experiences. Without proper product and service training, creating transformational customer experiences is much more difficult – if not impossible.
Your Training Edge
SEPTEMBER 13, 2018
As salespeople know, the pipeline is a vital part of the sales process. But what is the usual definition of a sales pipeline? It may be a list of prospects at various points in the sales cycle, from leads to those ready to close. At times, a sales pipeline could be a set of leads and nothing more. In order to maximize the sales process, the sales pipeline must be a well-planned management cycle with specific components.
Dan Keckan
JULY 20, 2020
How can sales enablement training provide your team with Performance Management support to address personal areas for improvement? Sales Training Customer Service Training eLearning eBooks Performance Management Sales Enablement Sales Team
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