Expert insights. Personalized for you.
For many teams, switching to a modern sales training software alone is enough to more quickly and efficiently train their sales team. ClearSlide: To help sales professionals engage with prospects more effectively. How to Use ClearSlide for Sales Training. MORE
Other learning system vendors will note again privately that they landed X number of customers from the Y vendor, all due to support issues. What is the Customer Excellence Pledge? What are those statements that a vendor has to adhere to, in the Customer Excellence Pledge? MORE
Sales are the lifeblood of any business. Product or service, high price point or low, sales fuel an organization. The best-tuned sports car in the world stands still without an ongoing supply of fuel. MORE
When Employee Training comes to mind, more often than not, it is Product Training, Sales Training, and Technical Training that. The post The Importance of Customer Service Training appeared first on Blog - Originlearning. MORE
Custom eLearning can come in handy, whether you are to train an existing sales team or have been meaning to hire MORE
Onboarding Sales Reps to Enable Customers Stacey Gardner’s mission is to develop sales reps to enable every person and business worldwide to use Microsoft products to achieve more MORE
If you are not familiar with the direct connection between customer success and customer education, then you’re probably working way too hard to reach your goals. What makes customer education so important? Samma Hafeez, Senior Director of Sales and Customer [.]. MORE
There are a lot of efforts required from the sales team these days. The customer salespeople may also need information about how to make sales i.e. soft skills training. The training is quite important for employees who make sales because they represent companies. MORE
Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? Product training is no longer a nice-to-have in today’s customer obsessed world. MORE
Making a sale requires that you are convincing and sincere, it requires you to make a connection with your customer, and most importantly, it requires that you can empathize with your client’s needs. Here are 8 sales tips to help close the deal. Sales MORE
Sales training improves the performance of sales reps that has a direct impact on the bottom line, from product knowledge to sales skills. Therefore, sales enablement training is at the top of the list of areas in which companies invest. Remote Working Sales Start-up's MORE
Many functions such as Sales, have had to be reimagined entirely to accommodate for the lack of personal engagement. Enter Contactless Sales that enables sales personnel to sell products remotely and offer an enhanced customer experience, using technology. MORE
Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? Product training is no longer a nice-to-have in today’s customer obsessed world. MORE
Effective sales professionals are one of the biggest contributors to company revenue - they’re also extremely difficult to find. A great sales representative is experienced, knows your target market and product, and understands how to pitch your offerings in the most compelling way. Employee Onboarding Sales Training MORE
The term “sales enablement” is tossed around the business world a lot, but seldom do people understand what it actually means. Simply put, sales enablement is the ongoing process of equipping your organization’s sales team with the knowledge, skills, and resources they need to make sales. MORE
Companies have a chance to drive sales and offset the recession caused by the pandemic by implementing specific sales and customer service training tips. Customer Service COVID-19 MORE
Without the work of your sales team, your company wouldn't get much new business. In fact, this is probably why you have an interest in providing your sales team with highly effective sales training that helps them tailor their sales pitches to acquire new accounts. Sale MORE
The era of rep-centric sales enablement has arrived—and it couldn’t have come at a better time. Are you ready to evolve your sales enablement strategy? Ask yourself these questions: Are you meeting all of your sales goals? Are you 100% sure reps are using sales content properly? MORE
What a sales department does is simple: it aims to boost revenue by improving sales performance and building client loyalty. There are several business terms to explain ways to empower the sales department in your organization. Sales Training. Sales Enablement. MORE
Companies are selling goods online and taking a lot of efforts to make sure that their sales happen. Customer experience management is important for companies because it is used by them to check whatever happened between them and a customer throughout the time he/she was served. MORE
Providing quality customer experiences is a huge competitive advantage in today’s market. You might be surprised to learn that 86% of customers would pay up to 25% more to get a better customer service experience (1). Repeat customers tend to spend more than new customers. MORE
As the COVID-19 crisis continues to play out, companies must take necessary steps to retain their customers and preserve their bottom line. Customer Service COVID-19 remote training MORE
With the right product training program in place, salespeople are well-equipped to understand and address customer pain points and increase customer loyalty. Sales Training Employee Training LMS Product Training Sales Enablement Sales Team MORE
But in a new economic environment, a closed sale is not necessarily the sole measure for effectiveness of the salesperson and the sales presentation. There are several ways to measure sales and all of them can be used together to get a good picture. One of the most common sales analytics is revenue. But as products become more complicated and as the sales force spreads geographically, this determination is harder to make. MORE
It was a look back session at one of the most unpredictable years ever known to us and we could not stop talking about virtual sales. As per the LinkedIn State of Sales Report 2020 , 77% of the respondent’s surveyed from the sales community have stated that they now hold more virtual meetings. MORE
The success of an organization depends on how well the sales teams are enabled. In this article, I will share 4 ways to help you make your sales enablement training a success. Sales Training Custom eLearning Gamification Benefits Microlearning Sales Enablement Sales Team MORE
Organizations invest heavily in marketing to create opportunities for their sales consultants to meet in-person with customers and prospects. In-person meetings are the consultants’ best chance to close sales and open up new opportunities. Sales Training Sales Support Tools At JPL, we have found that technology can improve the results of these meetings by both training and supporting the consultant. Learn more in this interview with JPL President Luke Kempski. MORE
Sales enablement training is designed to equip employees with the knowledge they need to give customers the experience they expect. Sales Training Customer Service Training eLearning eBooks Employee Training Sales Enablement Sales Team MORE
You probably have a strong interest in providing your sales staff with highly effective training that improves their skills and helps them seal those accounts. The post Tailoring Your Sales Pitch to Customers’ Needs appeared first on. eLearning MORE
While all employee training is important, sales and customer service training is critical. This is because a company’s bottom line depends on the competence of its sales team. eLearning and Corporate Training Employee Training Sales Training MORE
Today’s sales representatives need to bring value to customers. At Microsoft, the seller needs to educate the customer on how the product will solve business problems and enable opportunities. As a senior learning and development specialist, Stacey Gardner’s mission is to develop sales reps to enable every person and business worldwide to use Microsoft products to achieve more. Stacey believes that many organizations misunderstand what sales people value in training. MORE
How are you adapting your virtual sales coaching to ensure reps can close deals when they can’t meet with buyers in person? But even though your office isn’t busy, your sales team probably still is. Sales goals don’t go away just because in-person work did. MORE
Sales is a cutthroat industry and it takes those armed with the most important sales skills to stay ahead of the competition. And as a sales manager, it’s your responsibility to ensure that your team is set up for real success. Customer demands and the market are ever-evolving. MORE
Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. MORE
Delivering Training Across the Customer Life Cycle Customer education is increasingly important in the sales value chain and customer experience. Thought Industries is the world’s leading B2B customer education and extended enterprise platform vendor. MORE
How does sales enablement differ from straightforward sales training? This article explores the essentials you should incorporate into your sales enablement plan. Sales Training Customer Service Training eLearning eBooks Sales Enablement Sales Team MORE
They expect them to be experts on their products and services, knowledgeable about their customer needs and diligent about following a sales process. Customers also have high expectations of sales reps. In the past, it was customary to send sales reps to training, fire hose them with data and information and then expect them to know everything for any customer scenario. This combination of training and support makes it easier for a sales rep to succeed. MORE
ej4 eLearning
MARCH 4, 2021
Without the work of your sales team, your company wouldn't get much new business. In fact, this is probably why you have an interest in providing your sales team with highly effective sales training that helps them tailor their sales pitches to acquire new accounts. Sale
Infopro Learning
JULY 27, 2020
Providing quality customer experiences is a huge competitive advantage in today’s market. You might be surprised to learn that 86% of customers would pay up to 25% more to get a better customer service experience (1). Repeat customers tend to spend more than new customers.
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dVinci Interactive
APRIL 18, 2013
They expect them to be experts on their products and services, knowledgeable about their customer needs and diligent about following a sales process. Customers also have high expectations of sales reps. In the past, it was customary to send sales reps to training, fire hose them with data and information and then expect them to know everything for any customer scenario. This combination of training and support makes it easier for a sales rep to succeed.
Dashe & Thomson
APRIL 22, 2021
The term “sales enablement” is tossed around the business world a lot, but seldom do people understand what it actually means. Simply put, sales enablement is the ongoing process of equipping your organization’s sales team with the knowledge, skills, and resources they need to make sales.
G-Cube
NOVEMBER 5, 2020
Many functions such as Sales, have had to be reimagined entirely to accommodate for the lack of personal engagement. Enter Contactless Sales that enables sales personnel to sell products remotely and offer an enhanced customer experience, using technology.
TOPYX LMS
APRIL 14, 2020
Companies have a chance to drive sales and offset the recession caused by the pandemic by implementing specific sales and customer service training tips. Customer Service COVID-19
Gyrus
JANUARY 15, 2020
Custom eLearning can come in handy, whether you are to train an existing sales team or have been meaning to hire
Spark Your Interest
JANUARY 26, 2021
Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service.
TOPYX LMS
NOVEMBER 11, 2020
As the COVID-19 crisis continues to play out, companies must take necessary steps to retain their customers and preserve their bottom line. Customer Service COVID-19 remote training
Northpass
FEBRUARY 2, 2021
If you're an operator in the B2B SaaS ecosystem, chances are you've heard the phrase "sales enablement." Customer Training
Creativ Technologies
MAY 10, 2021
There are a lot of efforts required from the sales team these days. The customer salespeople may also need information about how to make sales i.e. soft skills training. The training is quite important for employees who make sales because they represent companies.
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Your Training Edge
AUGUST 21, 2017
But in a new economic environment, a closed sale is not necessarily the sole measure for effectiveness of the salesperson and the sales presentation. There are several ways to measure sales and all of them can be used together to get a good picture. One of the most common sales analytics is revenue. But as products become more complicated and as the sales force spreads geographically, this determination is harder to make.
G-Cube
JANUARY 20, 2021
It was a look back session at one of the most unpredictable years ever known to us and we could not stop talking about virtual sales. As per the LinkedIn State of Sales Report 2020 , 77% of the respondent’s surveyed from the sales community have stated that they now hold more virtual meetings.
Cloudshare
JANUARY 18, 2021
What a sales department does is simple: it aims to boost revenue by improving sales performance and building client loyalty. There are several business terms to explain ways to empower the sales department in your organization. Sales Training. Sales Enablement.
ej4 eLearning
MARCH 11, 2021
Making a sale requires that you are convincing and sincere, it requires you to make a connection with your customer, and most importantly, it requires that you can empathize with your client’s needs. Here are 8 sales tips to help close the deal. Sales
dVinci Interactive
OCTOBER 27, 2016
Today’s sales representatives need to bring value to customers. At Microsoft, the seller needs to educate the customer on how the product will solve business problems and enable opportunities. As a senior learning and development specialist, Stacey Gardner’s mission is to develop sales reps to enable every person and business worldwide to use Microsoft products to achieve more. Stacey believes that many organizations misunderstand what sales people value in training.
Infopro Learning
SEPTEMBER 5, 2018
Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? Product training is no longer a nice-to-have in today’s customer obsessed world.
Dan Keckan
FEBRUARY 11, 2021
The success of an organization depends on how well the sales teams are enabled. In this article, I will share 4 ways to help you make your sales enablement training a success. Sales Training Custom eLearning Gamification Benefits Microlearning Sales Enablement Sales Team
Dan Keckan
JULY 6, 2020
How does sales enablement differ from straightforward sales training? This article explores the essentials you should incorporate into your sales enablement plan. Sales Training Customer Service Training eLearning eBooks Sales Enablement Sales Team
Infopro Learning
SEPTEMBER 5, 2018
Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? Product training is no longer a nice-to-have in today’s customer obsessed world.
dVinci Interactive
APRIL 21, 2021
Delivering Training Across the Customer Life Cycle Customer education is increasingly important in the sales value chain and customer experience. Thought Industries is the world’s leading B2B customer education and extended enterprise platform vendor.
TOPYX LMS
MAY 14, 2019
Effective sales professionals are one of the biggest contributors to company revenue - they’re also extremely difficult to find. A great sales representative is experienced, knows your target market and product, and understands how to pitch your offerings in the most compelling way. Employee Onboarding Sales Training
QuoDeck
MAY 7, 2021
Sales training improves the performance of sales reps that has a direct impact on the bottom line, from product knowledge to sales skills. Therefore, sales enablement training is at the top of the list of areas in which companies invest. Remote Working Sales Start-up's
TOPYX LMS
MARCH 12, 2020
While all employee training is important, sales and customer service training is critical. This is because a company’s bottom line depends on the competence of its sales team. eLearning and Corporate Training Employee Training Sales Training
dVinci Interactive
OCTOBER 2, 2016
Onboarding Sales Reps to Enable Customers Stacey Gardner’s mission is to develop sales reps to enable every person and business worldwide to use Microsoft products to achieve more
ej4 eLearning
MARCH 18, 2015
You probably have a strong interest in providing your sales staff with highly effective training that improves their skills and helps them seal those accounts. The post Tailoring Your Sales Pitch to Customers’ Needs appeared first on. eLearning
dVinci Interactive
SEPTEMBER 9, 2013
Organizations invest heavily in marketing to create opportunities for their sales consultants to meet in-person with customers and prospects. In-person meetings are the consultants’ best chance to close sales and open up new opportunities. Sales Training Sales Support Tools At JPL, we have found that technology can improve the results of these meetings by both training and supporting the consultant. Learn more in this interview with JPL President Luke Kempski.
Talented Learning
APRIL 9, 2021
If you are not familiar with the direct connection between customer success and customer education, then you’re probably working way too hard to reach your goals. What makes customer education so important? Samma Hafeez, Senior Director of Sales and Customer [.].
Dan Keckan
APRIL 6, 2021
With the right product training program in place, salespeople are well-equipped to understand and address customer pain points and increase customer loyalty. Sales Training Employee Training LMS Product Training Sales Enablement Sales Team
Allego
APRIL 14, 2021
The era of rep-centric sales enablement has arrived—and it couldn’t have come at a better time. Are you ready to evolve your sales enablement strategy? Ask yourself these questions: Are you meeting all of your sales goals? Are you 100% sure reps are using sales content properly?
Origin Learning
JUNE 17, 2020
When Employee Training comes to mind, more often than not, it is Product Training, Sales Training, and Technical Training that. The post The Importance of Customer Service Training appeared first on Blog - Originlearning.
Ed App
MARCH 7, 2021
Sales is a cutthroat industry and it takes those armed with the most important sales skills to stay ahead of the competition. And as a sales manager, it’s your responsibility to ensure that your team is set up for real success. Customer demands and the market are ever-evolving.
Creativ Technologies
JUNE 4, 2021
Companies are selling goods online and taking a lot of efforts to make sure that their sales happen. Customer experience management is important for companies because it is used by them to check whatever happened between them and a customer throughout the time he/she was served.
eLearning 24-7
MAY 5, 2021
Other learning system vendors will note again privately that they landed X number of customers from the Y vendor, all due to support issues. What is the Customer Excellence Pledge? What are those statements that a vendor has to adhere to, in the Customer Excellence Pledge?
Dan Keckan
AUGUST 24, 2020
Sales enablement training is designed to equip employees with the knowledge they need to give customers the experience they expect. Sales Training Customer Service Training eLearning eBooks Employee Training Sales Enablement Sales Team
Zunos
JUNE 8, 2021
For many teams, switching to a modern sales training software alone is enough to more quickly and efficiently train their sales team. ClearSlide: To help sales professionals engage with prospects more effectively. How to Use ClearSlide for Sales Training.
Allego
MAY 18, 2021
How are you adapting your virtual sales coaching to ensure reps can close deals when they can’t meet with buyers in person? But even though your office isn’t busy, your sales team probably still is. Sales goals don’t go away just because in-person work did.
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