Tailoring Your Sales Pitch to Customers' Needs

ej4 eLearning

Without the work of your sales team, your company wouldn't get much new business. In fact, this is probably why you have an interest in providing your sales team with highly effective sales training that helps them tailor their sales pitches to acquire new accounts. Sale

Sales 130

Customer Experiences that Bridge the gap Between Sales and Growth

Infopro Learning

Providing quality customer experiences is a huge competitive advantage in today’s market. You might be surprised to learn that 86% of customers would pay up to 25% more to get a better customer service experience (1). Repeat customers tend to spend more than new customers.

Custom 281
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Combining Sales Support Tools with Interactive Learning

dVinci Interactive

They expect them to be experts on their products and services, knowledgeable about their customer needs and diligent about following a sales process. Customers also have high expectations of sales reps. In the past, it was customary to send sales reps to training, fire hose them with data and information and then expect them to know everything for any customer scenario. This combination of training and support makes it easier for a sales rep to succeed.

Sales 140

Utilizing Sales Enablement to be Effective for Your Organization

Dashe & Thomson

The term “sales enablement” is tossed around the business world a lot, but seldom do people understand what it actually means. Simply put, sales enablement is the ongoing process of equipping your organization’s sales team with the knowledge, skills, and resources they need to make sales.

Sales 166

Contactless Sales: Remote Sales Enablement

G-Cube

Many functions such as Sales, have had to be reimagined entirely to accommodate for the lack of personal engagement. Enter Contactless Sales that enables sales personnel to sell products remotely and offer an enhanced customer experience, using technology.

Sales 130

3 Sales and Customer Service Training Tips to Drive Revenue During the COVID-19 Pandemic

TOPYX LMS

Companies have a chance to drive sales and offset the recession caused by the pandemic by implementing specific sales and customer service training tips. Customer Service COVID-19

5 Ways Custom eLearning Can Supercharge Your Sales Team Productivities

Gyrus

Custom eLearning can come in handy, whether you are to train an existing sales team or have been meaning to hire

How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service.

How Sales and Service Teams Can Drive Customer Retention During a Crisis

TOPYX LMS

As the COVID-19 crisis continues to play out, companies must take necessary steps to retain their customers and preserve their bottom line. Customer Service COVID-19 remote training

The Surprising Ways Customer Education Can Support Sales Enablement

Northpass

If you're an operator in the B2B SaaS ecosystem, chances are you've heard the phrase "sales enablement." Customer Training

How can microlearning be helpful for the sales team?

Creativ Technologies

There are a lot of efforts required from the sales team these days. The customer salespeople may also need information about how to make sales i.e. soft skills training. The training is quite important for employees who make sales because they represent companies.

Sales Analytics

Your Training Edge

But in a new economic environment, a closed sale is not necessarily the sole measure for effectiveness of the salesperson and the sales presentation. There are several ways to measure sales and all of them can be used together to get a good picture. One of the most common sales analytics is revenue. But as products become more complicated and as the sales force spreads geographically, this determination is harder to make.

Enable. Train. Track. Repeat.: Decoding Virtual Sales Success

G-Cube

It was a look back session at one of the most unpredictable years ever known to us and we could not stop talking about virtual sales. As per the LinkedIn State of Sales Report 2020 , 77% of the respondent’s surveyed from the sales community have stated that they now hold more virtual meetings.

Track 130

Differences Between Sales Training Vs Sales Enablement

Cloudshare

What a sales department does is simple: it aims to boost revenue by improving sales performance and building client loyalty. There are several business terms to explain ways to empower the sales department in your organization. Sales Training. Sales Enablement.

Sales 69

8 Quick Sales Tips to Help Close the Deal

ej4 eLearning

Making a sale requires that you are convincing and sincere, it requires you to make a connection with your customer, and most importantly, it requires that you can empathize with your client’s needs. Here are 8 sales tips to help close the deal. Sales

Sales 130

Onboarding Sales Reps to Enable Customers

dVinci Interactive

Today’s sales representatives need to bring value to customers. At Microsoft, the seller needs to educate the customer on how the product will solve business problems and enable opportunities. As a senior learning and development specialist, Stacey Gardner’s mission is to develop sales reps to enable every person and business worldwide to use Microsoft products to achieve more. Stacey believes that many organizations misunderstand what sales people value in training.

Sales 109

Why Product Training is Essential for Sales and Customer Support

Infopro Learning

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? Product training is no longer a nice-to-have in today’s customer obsessed world.

4 Ways To Make Your Sales Enablement Training A Success

Dan Keckan

The success of an organization depends on how well the sales teams are enabled. In this article, I will share 4 ways to help you make your sales enablement training a success. Sales Training Custom eLearning Gamification Benefits Microlearning Sales Enablement Sales Team

Sales 88

What Is Sales Enablement Training? 7 Sales Enablement Plan Essentials

Dan Keckan

How does sales enablement differ from straightforward sales training? This article explores the essentials you should incorporate into your sales enablement plan. Sales Training Customer Service Training eLearning eBooks Sales Enablement Sales Team

Sales 80

Why Product Training is Essential for Sales and Customer Support

Infopro Learning

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Or had a customer support issue only to be passed from representative to representative hoping to find someone that will understand and know how to solve your problem? Product training is no longer a nice-to-have in today’s customer obsessed world.

Delivering Training Across the Customer Life Cycle

dVinci Interactive

Delivering Training Across the Customer Life Cycle Customer education is increasingly important in the sales value chain and customer experience. Thought Industries is the world’s leading B2B customer education and extended enterprise platform vendor.

Custom 130

3 Ways to Customize Your Sales Onboarding Program to Reduce Time to Productivity

TOPYX LMS

Effective sales professionals are one of the biggest contributors to company revenue - they’re also extremely difficult to find. A great sales representative is experienced, knows your target market and product, and understands how to pitch your offerings in the most compelling way. Employee Onboarding Sales Training

Sales 122

Sales Training Best Practices: Prepare Your Sales Team for Success

QuoDeck

Sales training improves the performance of sales reps that has a direct impact on the bottom line, from product knowledge to sales skills. Therefore, sales enablement training is at the top of the list of areas in which companies invest. Remote Working Sales Start-up's

Sales 56

Why Learners Lose Interest in Sales Training and How to Re-engage Them

TOPYX LMS

While all employee training is important, sales and customer service training is critical. This is because a company’s bottom line depends on the competence of its sales team. eLearning and Corporate Training Employee Training Sales Training

Sales 158

Onboarding Sales Reps to Enable Customers

dVinci Interactive

Onboarding Sales Reps to Enable Customers Stacey Gardner’s mission is to develop sales reps to enable every person and business worldwide to use Microsoft products to achieve more

Sales 100

Tailoring Your Sales Pitch to Customers’ Needs

ej4 eLearning

You probably have a strong interest in providing your sales staff with highly effective training that improves their skills and helps them seal those accounts. The post Tailoring Your Sales Pitch to Customers’ Needs appeared first on. eLearning

Sales 122

Sales training and support improves meetings with customers

dVinci Interactive

Organizations invest heavily in marketing to create opportunities for their sales consultants to meet in-person with customers and prospects. In-person meetings are the consultants’ best chance to close sales and open up new opportunities. Sales Training Sales Support Tools At JPL, we have found that technology can improve the results of these meetings by both training and supporting the consultant. Learn more in this interview with JPL President Luke Kempski.

Sales 139

Customer Success: Where Does Training Fit In?

Talented Learning

If you are not familiar with the direct connection between customer success and customer education, then you’re probably working way too hard to reach your goals. What makes customer education so important? Samma Hafeez, Senior Director of Sales and Customer [.].

Product Training: How To Empower Sales Teams With TalentLMS

Dan Keckan

With the right product training program in place, salespeople are well-equipped to understand and address customer pain points and increase customer loyalty. Sales Training Employee Training LMS Product Training Sales Enablement Sales Team

Sales 82

6 Priorities of Sales Enablement Evolved

Allego

The era of rep-centric sales enablement has arrived—and it couldn’t have come at a better time. Are you ready to evolve your sales enablement strategy? Ask yourself these questions: Are you meeting all of your sales goals? Are you 100% sure reps are using sales content properly?

Sales 93

The Importance of Customer Service Training

Origin Learning

When Employee Training comes to mind, more often than not, it is Product Training, Sales Training, and Technical Training that. The post The Importance of Customer Service Training appeared first on Blog - Originlearning.

The Top 10 Most Important Sales Skills

Ed App

Sales is a cutthroat industry and it takes those armed with the most important sales skills to stay ahead of the competition. And as a sales manager, it’s your responsibility to ensure that your team is set up for real success. Customer demands and the market are ever-evolving.

Sales 81

What is customer experience management?

Creativ Technologies

Companies are selling goods online and taking a lot of efforts to make sure that their sales happen. Customer experience management is important for companies because it is used by them to check whatever happened between them and a customer throughout the time he/she was served.

Customer Excellence Pledge

eLearning 24-7

Other learning system vendors will note again privately that they landed X number of customers from the Y vendor, all due to support issues. What is the Customer Excellence Pledge? What are those statements that a vendor has to adhere to, in the Customer Excellence Pledge?

7 Sales Enablement Training Mistakes That Hurt Your Bottom Line

Dan Keckan

Sales enablement training is designed to equip employees with the knowledge they need to give customers the experience they expect. Sales Training Customer Service Training eLearning eBooks Employee Training Sales Enablement Sales Team

Sales 86

3 Best Sales Training Software: From Core Training to Sales Skills Finesse

Zunos

For many teams, switching to a modern sales training software alone is enough to more quickly and efficiently train their sales team. ClearSlide: To help sales professionals engage with prospects more effectively. How to Use ClearSlide for Sales Training.

Sales 59

4 New Virtual Sales Coaching Trends

Allego

How are you adapting your virtual sales coaching to ensure reps can close deals when they can’t meet with buyers in person? But even though your office isn’t busy, your sales team probably still is. Sales goals don’t go away just because in-person work did.