Xyleme

SEPTEMBER 11, 2023

Intelligent content can help organizations improve their content creation, management, and delivery processes, and provide better customer experiences across multiple channels and devices. DevLearn neon hero image The third step in embracing intelligent content strategy is to start small.

LCMS 52

LCMS Xyleme Portal Customer Service 52

TalentLMS

JUNE 13, 2024

Customizable dashboards The best AI-powered LMS allows you to customize dashboards to focus on specific KPIs relevant to your training goals. Imagine you’re overseeing a customer service training program. Learners can use natural language in queries to find relevant courses, content modules, or knowledge-base articles.

LMS 52

LMS Benefits Authoring Tools Metrics 52

TechSmith Camtasia

FEBRUARY 24, 2020

Can you build a successful business without successful customers? But, most companies (both large and small) don’t invest enough time and energy in customer education — actually helping their customers learn to use your products. Customers feel anxiety when they try a new product or service.

Custom 92

Custom Education Content TechSmith 92

Play.ht

APRIL 15, 2024

From customer support and content creation to messaging and search engines, the best AI chatbots of 2024 are giving their users efficiency, customization, and real-time interaction capabilities. Pros: Versatile across many use cases, from customer support to creative writing.

Privacy 40

Privacy Search Google Engineering 40

Kitaboo

APRIL 23, 2024

They are customized for different departments, ensuring that employees gain comprehensive knowledge. Customer Service and Support Training Videos designed to enhance customer interaction skills cover practical aspects of customer service processes and software training.

Video 52

Video Diversity Training Compliance Training Guide 52

Ed App

JANUARY 27, 2023

Proper hotel management and hospitality training are essential in making sure hotel staff comply with hospitality standards and give guests the best customer service experience. You can also track each employee’s course completion rates and assessment results using the platform’s actionable reports dashboard.

Compliance Training 75

Compliance Training Tools Blended Learning Management 75

eLearningArt

FEBRUARY 3, 2016

100+ free eLearning images & templates. I’m happy to announce that we upgraded our image and template giveaway. You can get 100 free character images , as well as the source files included in my blog and video lessons by signing up here. Massive upgrade to customer support. Images are now easier to find and use.

Images 40

Images Templates Free eLearning Strategy 40

WhatFix

MAY 11, 2023

In-person group training sessions for soft skills training like customer service, team-building, and client management. Some key components of employee onboarding include: Functional training to provide an overview of the organization’s products/services, clients/customers, and organizational structure.

Harassment Training 97

Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

NOVEMBER 9, 2023

Customization: The website builder should allow you to customize your website to match your brand and style. Customer support: The website builder should offer good customer support in case you have any problems. Look for a website builder with a knowledge base, live chat, and/or phone support.

Social Media 52

Social Media Website Templates Security 52

Mike Taylor

MAY 28, 2021

They also found that during the experiment, when the vast majority of customers turned to customer service instead of the community, the satisfaction scores of customers plummeted to one of the lowest levels on record. Images for Designers is a collection of 100+ handpicked resources for designers to get images.

Blended Learning 52

Blended Learning Technology Miro Design 52

ProProfs

OCTOBER 26, 2022

This is how much Accenture estimates US companies lose each year due to customer churn stemming from poor customer service. . From creating a high-quality product or service to conducting savvy marketing campaigns – there are several ways to make people fall in love with your brand. . Industry Knowledge .

Customer Service 52

Customer Service Assessment Services Custom 52

Hurix Digital

JULY 9, 2023

Together they can provide more accurate and efficient automation powered by an informed knowledge base. However, it can encounter difficulties with unstructured data like emails, handwritten documents, or images. Accurate task completion contributes to quality services and higher customer satisfaction.

Cognitive 40

Cognitive Roles Flash to HTML5 Conversion Pattern 40

Ed App

FEBRUARY 17, 2022

You can also ensure that learners are reminded of course any deadlines or course updates by enabling the custom push notification feature. Highlights: Drag and drop authoring tool, elearning and quiz templates, course library, gamification, leaderboards, rewards, custom push notifications, . Talent LMS Alternative #2 – Trainual.

Alternatives 40

Alternatives Virtual Classroom LMS Authoring Tools 40

Ed App

SEPTEMBER 19, 2021

EdApp is a mobile-first knowledge management software that provides you with intuitive, customizable, and highly adaptive tools for easier information consolidation, project management, content creation, and online learning. Nuclino’s free version has a content limit so you might only be able to set up a small knowledge base.

Knowledge Management 52

Knowledge Management Authoring Tools Software Knowledge 52

eLearning 24-7

FEBRUARY 26, 2024

As I wrote on LinkedIn a week ago, another bug appeared when using GPT-4 – regarding images. When you asked it to create an image of whatever or a picture of whatever – it outputted. To change it to a PNG, You had to download JPG as a web page image and then change it in whatever software you use to do so.

Association Learning Management System 75

Association Learning Management System LMS Authoring Tools Association LMS 75

Ed App

FEBRUARY 22, 2022

It also comes with a growing content library of 800+ free courses available for you to deploy right out of the box or fully customize to fit your training needs. To track learner progress, you can create custom reports that can be exported to third-party visualization tools for deeper insight and analysis. Cost: Available upon request.

Alternatives 40

Alternatives Virtual Classroom LMS Authoring Tools 40

Ed App

MARCH 16, 2022

Similar to other Udemy alternatives on this list, Proprofs provides you with a vast library of pre-made courses on important topics like compliance, sales, leadership, and customer service training, all of which you can easily deploy to your teams. Knowledge base. Key features: Course library. Learning community.

Alternatives 52

Alternatives Virtual Classroom Diversity Training Compliance Training 52

KnowledgeCity

MAY 31, 2022

For many organizations, virtual meetings are the only way to effectively communicate with employees and customers around the world. People like visuals, so use images and videos where appropriate. Using images and video helps engage your audience, making them more likely to remember your presentation’s key points.

Authoring Tools 52

Authoring Tools Online Tips Camera 52

Ed App

OCTOBER 11, 2021

If you don’t want to start from scratch, you can import a course directly from EdApp’s course library and customize it according to your team’s training needs, all for free. Highlights: Course authoring suite, personalized learner portal, gamification, leaderboards, virtual classroom, custom reports. Cost: Get a quote.

Alternatives 40

Alternatives Articulate Virtual Classroom Authoring Tools 40

Cinecraft

OCTOBER 8, 2020

Blended learning is flexible, allowing the designer to revise and customize all or parts of the training as needed. Based on testing, the company anticipates some frustration from customers because the new procedures require extra identity verification steps. This is her “Need to Do” content. This is her “Need to Know” content.

Blended Learning 40

Blended Learning Blended Learning Strategy eLearning Strategy 40

OpenSesame

SEPTEMBER 18, 2010

For instance, corporate training revolving around enhanced customer service may necessitate the acquisition of new technology to drastically boost employee efficiency. That would be a huge mistake, as a well-trained staff can mean the world for customers now wary about which products to purchase and which services to spend on.

Cost 52

Cost Effectiveness Training Train 52

OpenSesame

MAY 3, 2011

By creating a culture and workplace of engagement, collaboration and flexibility, you’re attacking not only the “soft” issues of your employees’ attitudes and feelings about their work but the “concrete” issues of productivity, customer service and ultimately, profit. What’s Next: Securing the Knowledge Base. “My

Case Study 52

Case Study Wiki Tips Communities of Practice 52

learnWorlds

MAY 15, 2024

9000+ brands trust LearnWorlds to train their people, partners & customers. Start a FREE Trial Product knowledge concerns companies across diverse industries, such as those selling SaaS or tech products, retail , and financial services. A salesperson is often the first person customers interact with.

Knowledge 52

Knowledge Productivity Product Diversity Training 52

learnWorlds

MAY 15, 2024

9000+ brands trust LearnWorlds to train their people, partners & customers. Start a FREE Trial Product knowledge concerns companies across diverse industries, such as those selling SaaS or tech products, retail , and financial services. A salesperson is often the first person customers interact with.

Knowledge 52

Knowledge Productivity Product Diversity Training 52

learnWorlds

DECEMBER 1, 2023

Question and Answer Platforms Question and answer platforms are tailored for knowledge-sharing, troubleshooting, and expertise recognition. Platforms like Quora provide a space for users to pose questions, receive answers, and contribute to a community-driven knowledge base.

Community 105

Community Social Networks Platform Forum 105

Ed App

MAY 10, 2021

Through this user-friendly eLearning platform , you’ll get access to a course library filled with over a hundred editable courses from a range of topics like customer service, healthcare, construction, retail, and more. To get access to this tool, you can ask for a demo and obtain a custom quote directly from their site.

Authoring Tools 52

Authoring Tools Compliance Training Blended Learning Tools 52

ProProfs

MARCH 17, 2021

According to the recent State of Global Customer Service Report by Microsoft, 58% of customers say that customer service is a key factor that influences which brand they choose. Data from over 750 customer service leaders shows that many call centers face trouble adopting modern practices.

Authoring Tools 52

Authoring Tools Blended Learning Training Train 52

TechSmith Camtasia

MAY 22, 2018

At TechSmith, we’ve helped customers publish over a hundred million videos over the last decade using our desktop products Camtasia , Snagit , and Jing. We have helped our customers share videos to their storage destination, and learned a lot in the process. Screencast” refers to the free Screencast.

Screencast 75

Screencast Platform Video Jing 75

LifterLMS

SEPTEMBER 17, 2020

And I only expected that if I set up a customer service line, that they were only going to respond through the customer service line. Well, the actual term is called warped image stabilization. Now it’s video editing and image editing, you have to know those skills. Chris Badgett: Right. ” Boom.

Site 145

Site YouTube Podcasts Podcaster 145

eFront

APRIL 18, 2017

In fact, you can make them immersive and interactive by adding sounds, images, and realistic characters. Fortunately, you can use microlearning tools to impart product knowledge quickly and effectively. Produce brief videos that examine the key features and benefits of each product or service. Bite-Size Certification Courses.

Compliance Training 69

Compliance Training microlearning Activities Blended Learning 69

Learningtogo

MARCH 29, 2018

His company, eLearningArt , is the leading provider of eLearning images and templates for the eLearning industry. Goal: Repurpose content for a blog post, quote images, and a video. The purpose of this quick start guide is to move from the #8 trend of “ science-based learning ” to action. 5: Create image quotes.

Content 127

Content Ratio Slides PowerPoint 127

Ed App

SEPTEMBER 30, 2021

With the help of its free, editable course library, you can customize courses and lessons specific to your organization’s needs. Also, some of the other ways you can maximize this training platform include customizing exams using pre-built questions and giving users access to a vast content library on technology fundamentals.

Software 97

Software Compliance Training Authoring Tools Blended Learning 97

Mike Taylor

FEBRUARY 2, 2021

The ability to break these apart and customize them is really fantastic! Stencil — Stencil is an easy-to-use online graphic design tool and image editor. Crello — Free Graphic Design Software for Creating Images Online. Crello — Free Graphic Design Software for Creating Images Online. Multimedia & Visual Design.

Google Docs 58

Google Docs Authoring Tools Doc PNG 58

eLearningArt

MARCH 19, 2018

Goal: Repurpose content for a blog post, quote images, and a video. The purpose of this quick start guide is to move from the #8 trend of “ science-based learning ” to action. In the next hour, here’s what you’re going to accomplish: 0: Learn the basics of science-based learning. 5: Create image quotes.

Content 40

Content Ratio Slides PowerPoint 40

Instancy

FEBRUARY 18, 2021

To add another dimension, user-generated learning allows learners to add their knowledge and expertise to the course content, usually through social learning. A course may look like a growing collection of microlearning content and a learning community with a searchable knowledge-base. Types of eLearning Content. Checklists.

Virtual Classroom 52

Virtual Classroom Diversity Training Blended Learning Case Study 52

Learning Visions

JANUARY 7, 2008

Its happened where those interested in adding to a corporate knowledge base, and even bought rapid elearning software, still didnt have the time to create the learning outside of their regular work. Can the same person sketch an image from their mind and make it look like the image in their mind?

Instructional Design 174

Instructional Design Instructional Instruction Blended Learning 174