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How is L&D Talent Driving the Digital Transformation Journey?

Infopro Learning

The Learning & Development function has always been working on enhancing employee skills and productivity in their current roles. With digital transformation, most organizations are restructuring every aspect of business- be it client relationships, work culture, career development, or others. Conclusion.

Digital 417
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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.

Adoption 170
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Customer Retention is the New Growth: How a digital adoption platform can help

Ontuitive

Whatever the predictions indicate, however, many businesses are doubling down on their customer retention strategies to drive progress. Zeal makes increasing customer retention easier; learn how. In fact, Bain & Company reports that increasing customer retention by 5% can increase profits between 25% and 95%.

Adoption 195
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Customized Training in 2024: The Role of Managed Learning Services

Infopro Learning

A more comprehensive and technologically advanced approach can be adopted through managed learning services providers to design customized training programs to address and prevent robberies. With the ongoing influence of AI, digital disruption, and other cutting-edge technologies, 2024 appears to follow a similar trajectory.

Services 221
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Going to Market Smarter in the New Economy

The fight to find new customers and retain existing ones is the biggest business challenge for many companies. Technology will continue to play a part in fostering buyer allegiance and building brands in the “new normal.” To succeed, you must change the way you conceive and build new products as a digital business.

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Driving Digital Workforce Transformation by Creating the Right Learning Experiences

Infopro Learning

The world of work is rapidly changing, and digital transformation is becoming increasingly important for organizations to stay competitive. According to Markets and Markets , the digital transformation market is expected to increase significantly at a compound annual growth rate of 19.1% and is projected to expand to $127.5

Digital 221
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Digitizing Customer Experience: A Roadmap for Digitizing Your Journey

Epilogue Systems

Today’s customer journey unfolds on a digital tapestry, vibrant threads weaving through websites, apps, and social media squares. It’s a labyrinth of possibilities, but navigating it successfully requires a new kind of compass: a digitized customer experience (DCX).

Digital 52