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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.

Behavior 221
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Customer chats: Ethena unlocks new product lines with Rustici Software

Rustici Software

It all started with a simple idea: ”Cringe-free content paired with best-in-class technology.” As their business flourished, they dove head first into providing more dynamic content and better technology for big names. She started to feel like the training was insufficient and formulated how this experience could be more productive.

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Here’s What Really Matters in Productivity Tools

Learning Rebels

Does the idea of being productive make you feel like you are juggling flaming chainsaws while blindfolded on a unicycle? Between designing workshops, crafting engaging training materials, and nurturing employee development, finding time to breathe, let alone be productive, feels like a pipe dream. Remember Franklin Planners?

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Not Every Employee Is Comfortable with Technology: Empower Them with Custom Training for Company Technology

IT Training Department Blog

Most company technology requires training but not necessarily custom training. When training is needed and the technology or process is custom then custom training is also needed. That’s why it’s essential to train employees in company technology.

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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.

Adoption 170
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Employee Buy-In for New Technology Adoption

CourseArc

Employee Buy-In for New Technology Adoption. It doesn’t matter how large or small your organization is, digital transformation projects – whether updating old technologies or adopting new ones – have a 70% chance of failure. How can organizations ensure that their digital transformation and new technology has buy-in from their teams?

Adoption 246
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Outsourcing eLearning: Benefits and Best Practices with Aptara

Aptara

With our knowledge of instructional design principles, learning technologies, and industry best practices, we create high-quality eLearning courses that meets the specific needs of your organizations. Regular meetings and feedback sessions will ensure that the final product meets your expectations.