Remove Customer Service Remove Effectiveness Remove Ratio Remove Sales
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Unlocking sales success: Key sales metrics and insights

TalentLMS

In sales, numbers speak louder than words. And when it comes to sales, it’s a roadmap to closing more deals, having happier customers, and achieving a fatter bottom line. Ready to unlock your sales potential? Ready to unlock your sales potential? Let’s focus on the numbers that will boost your sales strategy.

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16 Metrics of Healthy Customer Service-Oriented Businesses: Part Three

Inkling

To understand how effective your displays, promotions, and selections are, you’ll also want to know your conversion percentage (number of purchases / number of footfalls). If your percentage is low, gather customer feedback to find out where expectations weren’t met and make changes to correct them. Employee Productivity.

Metrics 113
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8 tips for creating a successful customer service training plan

TalentLMS

So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Customer service is no longer your last line of defense against angry customers. Ready to get started?

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8 tips for creating a successful customer service training plan

TalentLMS

So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Customer service is no longer your last line of defense against angry customers. Ready to get started?

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The Power of Your Network | Social Learning Blog

Dashe & Thomson

These people hold the secret to effective networking – it’s not all about you ; it’s about all of you. In Malcom Gladwell’s book, The Tipping Point , Gladwell introduces several influential personality types, one of which is the Connector – an individual who knows large numbers of people and is in the habit of making introductions.

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Learning from The King's Speech | Social Learning Blog

Dashe & Thomson

This movie should be required viewing for anyone in the learning industry – it demonstrates all the ingredients for effective learning. Weber also points out how effectively additional techniques demonstrated in the movie – like music, movement, and humor – open the mind to learning. I’ll be seeing it again! Properly d. Properly d.

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Why Companies Should Spend More on Social Learning | Social.

Dashe & Thomson

They may by very knowledgeable about the technology behind a tool but can’t bridge the gap to explaining its usage to the people who will be using it, or they don’t know of the most effective learning solutions (e.g. ILT vs. WBT vs. informal learning). Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d. Properly d.