Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

Knowledge 52

Knowledge Productivity Product Program 52

Hurix Digital

JANUARY 31, 2020

As enterprises and small and medium businesses (SMBs) need to train their employees on their unique products and services, they have to increasingly rely on eLearning solutions that align with their business goals. The company offers custom eLearning, mLearning and rapid learning solutions. Aims Digital. Download Now!

Custom eLearning Development 45

Custom eLearning Development Blended Learning eLearning Developer Enterprise 45

Litmos

FEBRUARY 26, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. Customer Service Online Training: 8 Overlooked Skills To Consider. Time Management.

Customer Service 49

Customer Service Compliance Training Services Custom 49

Ed App

DECEMBER 15, 2022

Game-Based Training Example #1 – Simulations. This game-based training example simulates real-world situations, allowing learners to practice their skills and learn new knowledge in a controlled environment. Simulations can be particularly effective for training in fields such as healthcare, aviation, and customer service.

Examples 104

Examples Games Simulations Diversity Training 104

Litmos

FEBRUARY 5, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. . Customer Service Training: 8 Overlooked Skills To Consider. Time Management.

Customer Service 40

Customer Service Compliance Training Services Custom 40

Brilliant Teams

OCTOBER 4, 2023

Both technologies enable hands-on learning experiences, such as virtual laboratories or on-site simulations, enhancing comprehension and retention. Simulation and Role-Playing Simulations and role-playing scenarios allow learners to apply knowledge and skills in real-world contexts. Custom eLearning Solutions 6.1

Custom eLearning Development 98

Custom eLearning Development Gamification Compliance Training Interactive 98

Lemonade

FEBRUARY 25, 2019

Customers expect your frontline to be product experts, able to help with whatever question or issue they have. As a result, product training is quickly becoming one of the most important programs you can run for frontline staff. Let’s break down the various tools and technologies available for improving product training.

Productivity 49

Productivity Product Simulations Technology 49

Lemonade

JULY 3, 2019

Customers expect your frontline to be product experts, able to help with whatever question or issue they have. As a result, product training is quickly becoming one of the most important programs you can run for frontline staff. Let’s break down the various tools and technologies available for improving product training.

Productivity 40

Productivity Product Simulations Technology 40

Lemonade

JULY 3, 2019

Customers expect your frontline to be product experts, able to help with whatever question or issue they have. As a result, product training is quickly becoming one of the most important programs you can run for frontline staff. Let’s break down the various tools and technologies available for improving product training.

Productivity 40

Productivity Product Simulations Technology 40

Kitaboo

AUGUST 26, 2020

You want your distributed sales force to be skill-sharp at all times to successfully close deals and turn customers into repeat business. From product knowledge to negotiation skills, online training solutions can equip your staff with instance performance support and a wealth of knowledge while on the job or on the go.

Case Study 98

Case Study Solution Simulations Blended Learning 98

learnWorlds

APRIL 21, 2022

Employee training and development programs are incredibly important for onboarding , productivity , and retention. Simulation. Providing learning and development opportunities is important as it allows you to build a productive workforce and retain top talent. Simulation. Hands-on Training. Coaching or Mentoring.

Blended Learning 122

Blended Learning Methods Compliance Training Case Study 122

Thinkdom

JANUARY 29, 2024

IBM found that for every dollar they spent on online training, they got $30 back in productivity. Microlearning: Bite-sized, focused content for on-the-go learning Microlearning is a learning strategy where the information is compacted into small units and lasting just a few minutes.

Diversity Training 103

Diversity Training Mobile Learning Mobile Corporate eLearning 103

IT Training Department Blog

SEPTEMBER 18, 2023

The magic of every company on earth isn’t the product, it’s the employees and the experience they create for customers. Staying ahead of the competition takes more than a great product. That means you’ll likely get a boost of productivity and innovation within your company.

Cost 57

Cost Companies Technology Productivity 57

Lemonade

JULY 3, 2019

When customers walk into brick & mortar locations, they expect more than just friendly staff. They want employees to be product experts; able to recommend relevant options and answer any questions they have. 90 percent of customers leave without purchasing when they can’t find a store associate to help them. [1]

Productivity 40

Productivity Product Knowledge Simulations 40

Ninja Tropic

MAY 26, 2023

Best Microlearning Platform for Corporate Learning (2023) Looking for the best microlearning platforms in 2023? Enter Microlearning Platforms. And if you want to incorporate microlearning into your corporate L&D, exploring your options is always a great idea. What Are Microlearning Platforms?

microlearning 40

microlearning Corporate Learning Corporate eLearning Platform 40

Hurix Digital

APRIL 3, 2024

These programs also aim to boost their conceptual understanding of products so that they can determine which best aligns with their customers’ wants. This enables them to effectively assess risks, provide appropriate coverage solutions, and deliver exceptional service to clients.

Program 40

Program Compliance Training Training Train 40

Ed App

SEPTEMBER 18, 2019

Due to the endless mounds of knowledge and information which is essential to know in the industry, microlearning is the perfect solution to understand and retain complex concepts and information. In this article, we discuss some objectives in the tourism industry which can be reached with microlearning.

microlearning 40

microlearning Industry Simulations Agile 40

Ed App

NOVEMBER 23, 2022

For example, in telephone skills training , a new customer representative can shadow experienced ones and observe how they handle different situations. This way, they’ll also gain insight into how they navigate through various customer service tools. . Skill Training Example #3 – Simulation Training.

Examples 52

Examples Skills Case Study Simulations 52

Brilliant Teams

SEPTEMBER 29, 2023

Both technologies enable hands-on learning experiences, such as virtual laboratories or on-site simulations, enhancing comprehension and retention. Simulation and Role-Playing Simulations and role-playing scenarios allow learners to apply knowledge and skills in real-world contexts. Custom eLearning Solutions 6.1

Custom eLearning Development 59

Custom eLearning Development Gamification Compliance Training Interactive 59

Instancy

FEBRUARY 26, 2024

Adaptive Content Generation: Need training on a new product or process? Microlearning and Gamification: LLMs can create bite-sized, gamified learning experiences that boost motivation and cater to short attention spans.

Blended Learning 52

Blended Learning Custom Education LMS 52

Ed App

OCTOBER 24, 2022

Skill Building Activity #1 – Chat Simulation. Chat simulation focusing on developing communication skills is another fun skill building activity that you can consider for your team. You can create your own chat simulation lesson in its course creation tool where you’ll find 80+ interactive training templates.

Activities 52

Activities Skills Case Study Simulations 52

Tesseract Learning

MARCH 3, 2022

As stated by the LPI, Tesseract Learning has been awarded Accreditation for its commitment to high quality and process improvement in providing learning, development, and training services to clients. LPI accreditation is the globally recognized quality mark for learning products, technologies, services, and facilities providers.

Diversity Training 52

Diversity Training Custom eLearning Development Blended Learning Performance Support 52

ReadyTech

MAY 24, 2023

The gamified training program includes interactive simulations, quizzes, and rewards for completing certain tasks or achieving specific goals. The use of gamification in the training program encourages employees to adopt safe practices and promotes a culture of safety in the workplace, leading to a safer and more productive work environment.

Association Learning Management System 52

Association Learning Management System Innovation Trends Authoring Tools 52

Infopro Learning

APRIL 16, 2021

The Modern Customer’s Expectations. Today customer service is a tool you can utilize to build customer relationships and drive sales. The quality of customer service your organization provides influences your potential customer’s sales decisions. It can also impact customer loyalty.

Productivity 419

Productivity Product Custom Simulations 419

WhatFix

JULY 3, 2023

For example, if you’re aiming to enhance customer service, you may identify categories such as communication skills, problem-solving skills, and product knowledge. Design tasks or simulations that allow employees to showcase their abilities in a real or simulated work environment. Offer practical assessments.

Authoring Tools 52

Authoring Tools Training Train Metrics 52

Paradiso Solutions

JULY 29, 2022

On the other hand, online training for customer service , software, or product knowledge may not be formal. Is there a way to enhance the online training experience by adding non-formal games or simulations? Is it possible to use microlearning as part of this course? Each has benefits and roles in your company.

Compliance Training 78

Compliance Training Blended Learning Informal LMS 78

QuoDeck

JULY 5, 2018

Whether its management, customer services, or seasonal situations, businesses are successfully using AR and VR for numerous purposes. However, you can create emergency drills using AR/VR technologies to check if the employees can handle stress and identify the correct security protocols through simulations. 3- Task walkthroughs.

Case Study 86

Case Study Compliance Training Simulations LMS 86

Hurix Digital

MARCH 7, 2023

Moreover, according to Deloitte , companies with strong learning cultures are 92% more likely to create novel products and processes and have staff retention rates that are up to 50% higher. They also provide platform customization services that enable clients to tailor their learning platforms to their needs.

Blended Learning 52

Blended Learning Corporate eLearning Solution Virtual Classroom 52

Learning Pool

JANUARY 16, 2024

Organizations that invest in corporate learning can increase productivity and gain a genuine, sustainable competitive advantage. It means equipping employees with the knowledge and skill sets to work productively and efficiently. The audience is not only the product team but also marketing, sales, and customer service.

Corporate Learning 52

Corporate Learning Compliance Training Diversity Training Performance Support 52

Learning Pool

JANUARY 16, 2024

Organizations that invest in corporate learning can increase productivity and gain a genuine, sustainable competitive advantage. It means equipping employees with the knowledge and skill sets to work productively and efficiently. The audience is not only the product team but also marketing, sales, and customer service.

Corporate Learning 52

Corporate Learning Compliance Training Diversity Training Performance Support 52

TalentLMS

AUGUST 2, 2017

It boasts interactive online training simulations that impart practical experience, eLearning assessments to gauge employee knowledge, and even a built-in feedback system to collect learner data. But does it really address the performance issues that hinder employee productivity on a daily basis? eLearning Assessments. Observations.

Analysis 70

Analysis Performance Guide Simulations 70

TalentLMS

MARCH 3, 2020

New, often tech-enabled, products and services enter the market. Consumer needs shift and expectations keep rising — because customers themselves have changed and are savvier than ever before. From standard demographics to competitive products they might be considering — the more details, the better.

Sales 52

Sales Blended Learning Virtual Classroom Tips 52

Ed App

MARCH 10, 2022

Other advantages of compliance training also include increased productivity among staff and reduced absenteeism due to injuries and mental health issues. Topics to discuss: Introduction to company best practices and support resources, organizational structure, an overview of company products, services, and target customers.

Harassment Training 75

Harassment Training Compliance Training Diversity Training Authoring Tools 75

Hurix Digital

MARCH 3, 2023

Corporate training helps employees acquire new skills, improve their performance, and increase their overall productivity, which is essential in today’s highly competitive dog-eat-dog world. But a customer service trainer might have worked with dozens of companies to improve their customer satisfaction metrics.

Expert 52

Expert Services Corporate eLearning Metrics 52

Brilliant Teams

AUGUST 17, 2023

Mobile Learning: Empowering the Modern Workforce - Introduction Discover how mobile learning is revolutionizing the modern workforce, improving productivity, and empowering employees. Personalized Learning Paths Mobile learning platforms can be customized to cater to individual learning needs and preferences.

Mobile Learning 52

Mobile Learning Mobile Diversity Training Compliance Training 52

Ed App

DECEMBER 13, 2022

Learning simulations. Learning simulations are not new. Pilots undergo hours of simulated cockpit training before they fly a real airplane with real passengers–good thing too! Yet today, the simulated training process can also be online; thus more convenient, with virtually unlimited space, and more trainee independence.

Simulations 40

Simulations Blended Learning Templates Images 40

Limestone Learning

OCTOBER 28, 2020

PT: Make Amazing Microlearning in PowerPoint Microlearning is one of the newest and fastest ways to “upskill” talent. By its nature, microlearning is more effective, easier and faster to produce. Wednesday, Nov. 4, 2020, 9 a.m.–10 It gives your team bite-sized, just-in-time training modules when they need it most. Tuesday, Nov.

Free 133

Free Diversity Training Compliance Training Blended Learning 133