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Your #1 Opportunity to Give Customers The Help They Need with Asif Rehmani

TechSmith Camtasia

You might have to check your intranet, digital workspace, find instructions within the software itself or even use a search engine to find the help you need. You need to carefully evaluate which asset, such as plain text, image, or video, will effectively communicate what the user needs to do. “If How to deliver your help content.

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How to Write Helpful Help Content with Michele Wiedemer

TechSmith Camtasia

There are ways to create effective help resources, and in this post, Michele Wiedemer shares her twenty years of knowledge for creating, evaluating, and improving your customer-facing help content. Michele has a three-step process for creating her content and explains it in detail in her Writing Helpful Help TechSmith Academy course.

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DevCorner: Creating a Kanban Game for learning purposes

TechSmith Camtasia

Recently, TechSmith hosted a Macomb Community College class. Borrowing from a Planning Poker exercise that TechSmith’s Matt Mercieca developed, I aimed for something anyone should be able to understand: have guests over for dinner. About Glenn: Glenn Hoeppner has been a Software Engineer at TechSmith since 2006.

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Stop Guessing: Improve UX with Eye Tracking from myGaze and Morae

TechSmith Camtasia

KLI evaluated the current messaging, layout, search features and capabilities presented on the Toyota and Chevrolet websites in a 30-minute interview session with eye tracking. While the information that comes from eye tracking can be detailed, you do not have to be an engineer to set up an eye tracking study with myGaze and Morae.

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How to Make A Thousand Training Videos for YouTube FAST (Customer Story)

TechSmith Camtasia

This would allow search engines like Google would be aware of the content, making it much easier for someone to find the answer to an Avaya-related question. Knerr’s team evaluated a number of video production software suites and settled on Camtasia , the screen-recording and video editing tool from TechSmith.

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10 Overlooked Benefits of Using eLearning Infographics

TechSmith Camtasia

Online learners have the opportunity to evaluate every idea, statistic, or step before moving onto the next item in the eLearning infographic. Thus, you rank higher in the search engines and increase eLearning course sign-ups. The post 10 Overlooked Benefits of Using eLearning Infographics appeared first on TechSmith Blog.

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A different take on “The Flipped Classroom”

TechSmith Camtasia

Engineering, Computer?Aided Their work still needs to be evaluated and graded. The post A different take on “The Flipped Classroom” appeared first on TechSmith Blogs. My association with the network is a result of achieving National Board Certification for Career and Technical Education in 2007.

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