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What makes Product Knowledge Training a Game-Changer?

Infopro Learning

In this article, we are going to share with you why product knowledge training can be a game-changer for your business. Equip Employees with Essential Knowledge. Why does product knowledge training have such a huge impact on the success of your business? This is just one of the benefits this training method provides.

Knowledge 305
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Gamified Assessments: Evaluating Learning Outcomes with Educational Video Games

Hurix Digital

Game-based learning in education is more popular than ever. But it’s not just students who are benefiting from game-based e-learning. Educators are also benefiting thanks to game-based assessments that provide opportunities for interactive assessments, formative assessments, and summative assessments.

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10 Customer Service Coaching Tools

Ed App

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.

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qwerty

Xyleme

The LCMS, or also known as a CCMS, has become a game-changer for learning, and it’s essential to understand why investing in an LCMS is more critical now than ever before. This could be a product catalog, a knowledge base, a customer service portal, or a marketing campaign.

LCMS 52
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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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How to Easily Create Powerful Customer Education

Spark Your Interest

And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. Organizations need to educate their customers on the products or services they sell. And value to the organization selling the product or service.

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Boost Your L&D Training Game: Unlock the Full Potential of ChatGPT

learnWorlds

ChatGPT’s vast knowledge base enables it to respond to a wide array of topics and prompts. In a customer service training program, ChatGPT can play the role of a customer, presenting various scenarios and allowing learners to practice their problem-solving and communication skills. ” “You are a salesperson.