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9 Simple Hacks to Write Better Knowledge Base Articles

TechSmith Camtasia

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledge bases can be aimed at internal or external audiences and can serve different purposes. Ask the right questions.

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Product Reviews – Lucy.ai, and Cognota

eLearning 24-7

missed the boat is the inability to scan the internet and bring back content (free) and not yours, that is tied directly to that question. However, unlike what you see with say ChatGPT or GPT-4, and many other generative AI offerings, it will not scan the internet and bring back the response. Or they give up, and bolt.

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Choosing the Right Bot: Attended vs. Unattended in RPA

Hurix Digital

Knowledge Management: Attended bots can help employees access and retrieve information from knowledge bases or internal systems, facilitating faster and more accurate decision-making. Data Extraction: Unattended bots can be programmed to extract data from different documents such as PDFs, scanned documents, etc.

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What Is In-App Support For Employees And How Does It Help Your Organization?

IT Training Department Blog

The only app help method that used to be available was knowledge bases, job aids, or something like that. A job aid may not be followed properly because people scan it and improvise. In-app help doesn’t have to be scanned because it’s telling you exactly what to do next and how to do it.

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Announcing our Spring 2019 Update Release

TalentLMS

A brand-new ticketing system and the new Knowledge Base have arrived to complement the Mega Help Menu. We also improved UI & UX across the ticketing system and Knowledge Base. Check out our new Knowledge Base. But you can also search directly if needed. Ticketing System. Micro-stats. Sync video to timer.

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How to Choose the Best LMS Platforms for Business?

Hurix Digital

It may cost you both time and money to scan various systems till you find a suitable one. Knowledge Retention: Proper reinforcement is essential for keeping learners interested in the subject. LMS platforms simplify knowledge management by providing easy access to a massive knowledge base.

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Ten Online Training Do’s and Don’ts

eLearning Brothers

This is often done through interviews, researching knowledge bases, observation, and at times, bribery. So, the challenge becomes, how do we make them scan the information that we want them to learn?? Everyone will scan bullets. Instructional Designer (ID). Well, the answer is chunking. A few tips: Use bullet points.

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