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Personalization for Knowledge Workers

Xyleme

In this post I address use cases that apply to a high-skilled knowledge workforce. Personalization for the high-skill knowledge worker. To start, let’s look at the profile of a high skilled worker and view personalization through this lens. The Collaborative, High-Skill Worker. This is the story of Xyleme.

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Maximizing employee performance in telecommunications

Learning Pool

The greater use of AI and Machine Learning allows telecoms companies to do business faster and more effectively and deliver better services for customers. Telecoms companies are automating processes and services enabling them to introduce efficiencies into the business and remove repetitive and low-value tasks and jobs from the industry.

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Future-proofing skills in the technology industry

Learning Pool

While automation and AI will produce many efficiencies – which include making some roles and people redundant – they will also, by transforming business activities, create the need for new roles and new categories of knowledge workers. This gap is affecting areas like cybersecurity, productivity, competitiveness, and customer service.

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Seven Things I Learned This Year

Tony Karrer

Here’s the series: Text-to-Speech Overview and NLP Quality , Digital Signal Processor and Text-to-Speech , Using Text-to-Speech in an eLearning Course , Text-to-Speech eLearning Tools - Integrated Products , Text-to-Speech vs Human Narration for eLearning , and Using Punctuation and Mark-Up Language to Increase Text-to-Speech Quality.

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Defining the modern learning suite

Learning Pool

For some organizations in professional services, certification is an important requirement. Businesses that have large numbers of tech-savvy knowledge workers may be more driven by the employee experience and the need to support self-directed learning. In sectors that bear a greater load of regulatory compliance (e.g.

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The skills needed in tomorrow’s world

Learning Pool

The increasing growth of “knowledgeworkers, the proliferation of freelancers, the changing shapes of organizations, and the development of remote working means that qualities such as empathy, leadership, coordinating and collaboration, negotiation and communication will be in the vanguard of future requirements.

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10 resources that I found valuable in January 2013

Jane Hart

Instant access to information and services isn’t just convenient — it’s how we live our lives. “When Taylor started working, nine out of ten people were manual workers. .” “When Taylor started working, nine out of ten people were manual workers. Today, nine out of ten people are knowledge workers.

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