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Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.

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Social Learning in Financial Services – Tales from the Real World

Dashe & Thomson

I sat down with Shane Raymond, Director of Training and Development at RBC Wealth Management , the US Wealth Management division of Toronto-based Royal Bank of Canada , to discuss social learning. We have launched a few tools that I would classify as “social learning” and the response and acceptance of these tools has been mixed.

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How to Choose the Best Extended Enterprise LMS for Your External Partners?

Paradiso Solutions

The goal is to level up your sales and level of profitability with the help of your external partners. In that case, it can improve your sales as the salesperson can perform a better pitch after learning about the product and expectations of the company. Your partners can manage queries and demands at their level.

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Unlocking Economic Growth: A Deep Dive into McKinsey’s Report on Generative AI

Instancy

Four Key Areas: A remarkable three-quarters of the potential value added from the cases examined by McKinsey fell within four transformative sectors: customer operations, marketing and sales, software engineering, and research and development. Concerns include intellectual property rights, reliability, privacy, and security issues.

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Corporate Training Through Mobile Learning for Remote Workers

Thinkdom

In the mobile learning landscape, personalization ensures that every learner receives relevant and impactful content, maximizing the effectiveness of training initiatives and driving continuous improvement. Picture yourself in a cockpit, diagnosing a patient, or troubleshooting electronics—all without leaving your seat.

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Corporate LMS Guide: Must-read for Every Business

Paradiso

Specialized LMS: Designed for specific industries or training types, such as compliance training or sales enablement. Benefits of Corporate LMS Systems The benefits of LMS for corporate systems are extensive: Enhanced Learning Experience: Interactive and engaging learning materials contribute to a better learning experience.

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Part 3: Creating Trust in Your Social Learning Environment

OpenSesame

In that situation, in order to learn, you have to be willing to admit that you don’t speak German. But social learning is impossible without trust. For a hypothetical example, get someone from IT and someone from sales to partner on selecting new customer management software. Build Trust. Here’s to embracing the “dumb”!

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