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Agile Services Reinvented: Maximizing Productivity through Team Augmentation

Infopro Learning

Furthermore, outsourcing talent requirements in the L&D industry can be difficult and lead to delays in projects or ongoing training programs. Expand your learning and development team quickly and easily with our high-quality team augmentation services.

Agile 221
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How to Develop Product Training for Remote Learners

Infopro Learning

These changes have caused a growing need for remote-friendly product knowledge training programs. Product knowledge training is an essential tool that helps sales teams improve their customer service skills. How do you develop product knowledge training content that all employees can access?

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4 Ways to Improve Your Product Knowledge Training Programs

Infopro Learning

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features. Create Remote-Friendly Training Content.

Knowledge 410
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Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Quality service is one of the critical factors today’s consumers consider before making a purchase. One of the most common complaints customers have today is that the customer service representatives that they talk to do not know enough about the organization’s offerings to answer their questions. Step 1: Planning.

Knowledge 380
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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Product Knowledge Training: What, Why and How?

Infopro Learning

A product’s quality combined with its usability significantly impacts customer satisfaction. Product knowledge training facilitates the ease-of-use aspect. This article will unpack what product knowledge training is, why it is important, and how to implement it. What is product knowledge training?

Knowledge 221
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Team Performance Consulting for Increased Productivity

Infopro Learning

Outsourcing performance management services is one-way industry leaders are facilitating successful workplace transformations. One of the most common mistakes that organizations make when developing training is skipping this critical step. Lack of Formal Training. 4 Most Common Causes of Poor Team Performance.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.