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Cammy Beans Learning Visions: eLearning Brand Name Recognition?

Learning Visions

Wednesday, May 20, 2009 eLearning Brand Name Recognition? I used to pitch up against some of the "big guys" -- NetG, SkillSoft -- who do some custom development, but the clients would choose our small shop because we provided better customer service. United States License. The eLearning industry is a weird beast.

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Cammy Beans Learning Visions: Building Measurement into Our Training-Development Process

Learning Visions

Friday, February 06, 2009 Building Measurement into Our Training-Development Process Another lunchtime webinosh with Dr. Will Thalheimer. If program is about improving customer service -- then ask customers. Wendy Wickham This work by Cammy Bean is licensed under a Creative Commons Attribution-Noncommercial 3.0

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Cammy Beans Learning Visions: Building Community in Second Life: Renaissance Island

Learning Visions

The group that is active includes people from different backgrounds, including teachers, librarians, a museum guy, and people who work in or have retired various businesses, including customer service, hospitality, and tech related things. United States License. ASTD Keynote: “People Lie&# Richard Hilleman Electr.

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Cammy Beans Learning Visions: Messy Learning OK. Messy Training Not OK.

Learning Visions

A company cannot tell its employees to go "figure out" our corporate policy on customer service, safty or compliance.that knowledge must be conveyed as simply and in as "unmessy" method as possible. Wendy Wickham This work by Cammy Bean is licensed under a Creative Commons Attribution-Noncommercial 3.0 United States License.

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An email of complaint sent to Air India

Jay Cross

No customer service at all! when called their customer service, the rep said 20% of bags are left behind to make weight on flight even! The customer service agents have absolutely no information and the only reason we learnt about this was becoz my dad was able to call us using another passenger’s cell phone.

Classes 36
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An email of complaint sent to Air India

Jay Cross

No customer service at all! when called their customer service, the rep said 20% of bags are left behind to make weight on flight even! The customer service agents have absolutely no information and the only reason we learnt about this was becoz my dad was able to call us using another passenger’s cell phone.

Classes 36
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Cammy Beans Learning Visions: The Corporate Moodle: A Tipping Point?

Learning Visions

Friday, June 26, 2009 The Corporate Moodle: A Tipping Point? Because it’s open source, there are no licensing costs. 3) renewable licensing structures (4) previously completed customizations to address internal, unique processes will be difficult to duplicate (5) The need to be able to blame someone for something.

Moodle 113