Performance Learning Productivity

DECEMBER 27, 2012

This post is adapted from a commentary written for the Spark Interactive / ClerkWell 2012 Digital Customer Experience Report – an annual industry report that focuses on customer engagement and how businesses are using digital means to build closer relationships and interact with their consumers.

Custom 159

Custom Develop Website Report 159

Performance Learning Productivity

MAY 2, 2017

Exposure to other organisations’ experiences can also be very useful for our own organisation’s learning and development, but no two organisations are exactly the same. When we develop a new capability, for example, it’s best to acquire it within the context we’re going to use it. The ‘exposure’ part is important.

Problem 194

Problem Knowledge Learning Performance Support 194

Performance Learning Productivity

MAY 1, 2014

Training Industry estimates the 2012 figures for the training market at $131billion in the USA and $160billion for the rest of the world – a global total of $291billion. New skills for understanding and using the Social Web, and for helping workers develop their personal knowledge management capabilities are required.

Diversity Training 225

Diversity Training Compliance Training Training Train 225

Performance Learning Productivity

NOVEMBER 17, 2014

The Research A 2009 study by the Learning & Development Roundtable, a division of the Corporate Executive Board, reported that on-the-job learning had three times the impact on performance improvement over formal training programs. By their very nature informal and social learning is embedded in the daily workflow.

Benefits 250

Benefits Instructional Design Performance Support Study 250

Performance Learning Productivity

AUGUST 20, 2014

It is a common problem and underlies many of the barriers that organisations encounter as they strive to develop and implement effective learning strategies. I wrote about ‘the numbers’ on this blog back in June 2012. The way they support learning and development will be particular to them. Learning is a process not an event.

Compliance Training 223

Compliance Training Ratio Blended Learning Survey 223

Performance Learning Productivity

AUGUST 12, 2013

This study was part of the Corporate Executive Board’s ‘Building High Performance Capability for the New Work Environment’ report published towards the end of 2012. In a recent webinar I discussed some very interesting data from the Corporate Leadership Council’s ‘Training Effectiveness Dashboard’ study with participants.

Culture 279

Culture Performance Support Network Toolkit 279

Performance Learning Productivity

JULY 28, 2016

(I wrote the original piece this article is based on for Training Industry Quarterly in Winter, 2012. Yet one of the most useful tools for effective learning and development is reflection. Conversation is the ‘lubrication’ of learning and development. This holds true for learning in the workplace and in life. why did it happen?

Change 100

Change Social Networks Social Network Embed 100