Jay Cross

NOVEMBER 15, 2009

The mid-1990s saw a knowledge-sharing culture at E&Y that guided behaviors, activities, and goals and was viewed as a competitive advantage. Practical ways of influencing educational needs, as well as enterprise strategies, are highlighted as the solutions for knowledge worker evolution are considered.

KM 38

KM Social Networks Authoring Tools Case Study 38

Living in Learning

AUGUST 23, 2009

If knowledge workers are not in training, they must be at work. If we consider our job finished upon graduation from training (formal learning), our job may really be “done” when our evaluations can only confirm training activity instead of learning impact in the form of sustainable results. Expanded Scope of Discovery.

Performance Support 113

Performance Support Design Support Instructional Design 113

eLearning Learning Posts

MAY 3, 2010

Key Social Learning Roles - Daretoshare , April 4, 2010 Premise : Learning communities or networks thrive because its members possess certain skills and capabilities. Community members should be able to perform one or more of the five roles described in the table that follows. in their respective organization.

Google Buzz 85

Google Buzz iPad Blended Learning Google 85

Experiencing eLearning

NOVEMBER 19, 2009

Focused on knowledge workers–people who use digital info in their jobs. not knowledge workers. Pathway to community; you have to be embedded in the community to help. Complex communities of practice where individual identity is constructed. Relies on interaction with internet media.

LearnTrends 262

LearnTrends microlearning Learning Objects PLE 262

Jay Cross

MARCH 14, 2010

Training directors see learners; everyone else sees workers or employees.). Knowledge Workers. The knowledge worker’s objective is to learn what it takes to do the best she can. A great industrial worker might be half again as productive as his middle-of-the road peer. These people need the room to excel.

Business 52

Business Metrics Director Knowledge Worker 52

Jay Cross

APRIL 16, 2013

People learn to build the right network of associates and the right level of expertise through informal, sometimes even accidental, learning that flies beneath the corporate radar. Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. How workers learn now.

Informal Learning 98

Informal Learning Informal Blended Learning Authoring Tools 98

Jay Cross

JULY 17, 2012

Training departments are no more at fault than bankrupt companies like Blockbuster Video, Borders, Silicon Graphics, Nortel Networks, Circuit City, Bethlehem Steel, Smith Corona, Polaroid, Wang Labs, or Underwood Typewriters. What worked twenty years ago doesn’t work well in the social, always-on, networked world of business we now inhabit.

Corporate eLearning 71

Corporate eLearning Compliance Training Blended Learning Training 71