Infopro Learning

APRIL 15, 2024

They go beyond simple tasks, tackling skill development, knowledge building, assessments, compliance training, and even onboarding all at once. For sales training, utilize AI chatbots to replicate customer interactions, empowering sales teams to enhance their pitches and handle objections proficiently.

Diversity Training 221

Diversity Training Compliance Training Blended Learning Simulations 221

Paradiso

SEPTEMBER 5, 2023

Have you ever wondered how companies keep your personal information safe when you use their services online? Well, that’s where SOC 2 Compliance comes into play. SOC 2 Compliance is a set of cybersecurity rules and practices that companies follow to make sure they’re doing a great job at keeping your data secure.

Compliance Training 91

Compliance Training Compliance HIPAA Training Privacy 91

Ed App

JULY 29, 2022

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.

Customer Service 40

Customer Service Coaching Services Authoring Tools 40

Matrix

JULY 13, 2022

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

Customer Service 74

Customer Service Compliance Training Ideas Services 74

Paradiso

OCTOBER 6, 2023

Ensuring employees understand, apply, and adhere to industry compliance is crucial. However, providing dynamic compliance training for financial services can be a complex task. It’s a chance for finance companies to rethink their training strategies, which can lead to cost savings and improved customer service.

Compliance Training 91

Compliance Training Compliance Services Policies 91

Paradiso

OCTOBER 31, 2023

Additionally, the industry must provide diverse training programs tailored to different job roles, such as safety training for ground technicians and customer service training for cabin crew. Regulatory Compliance Training The aviation industry must continually adapt to changing government regulations.

Compliance Training 91

Compliance Training LMS Diversity Training Compliance 91

eLearning Industry

DECEMBER 24, 2019

Soft skills don’t just impact your customer service and sales stats. Communication, negotiation, and creativity also impact your company’s compliance. Let’s look at 6 factors to consider about soft skills online training and tips to achieve rapid results. This post was first published on eLearning Industry.

Customer Service 54

Customer Service Services Compliance Training Custom 54

OpenSesame

AUGUST 12, 2016

With over 13 million employees working in either retail or restaurants, customer service accounts for a vast majority of online learning. From new hire onboarding to operational training to compliance, most customer service organizations need valuable learning for each type of employee. Operational Training.

Customer Service 52

Customer Service Compliance Training Services Custom 52

Litmos

SEPTEMBER 4, 2018

Is mobile learning a viable addition for your customer service online training course? 8 Mobile Learning Benefits For Customer Service Online Training You Might Ignore. However, there is a variety of service roles that require remote access to online training materials. Builds Service Skills On The Spot.

Compliance Training 64

Compliance Training Customer Service Mobile Learning Services 64

Fly Plugins

MARCH 26, 2024

It not only helps improve productivity but also ensures compliance, enhances customer satisfaction, and fosters a culture of continuous learning. With these healthcare LMS benefits, healthcare professionals can deliver better patient care while organizations maintain operational efficiency and legal compliance.

LMS 177

LMS Learning Management System Enterprise Compliance Training 177

Accessplanit

JANUARY 3, 2019

At accessplanit, we are heavily committed to providing the highest levels of service, support and experience to our customers.

Customer Service 42

Customer Service Upgrade Services Compliance 42

Litmos

FEBRUARY 26, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. Customer Service Online Training: 8 Overlooked Skills To Consider. Time Management. Adaptability.

Customer Service 49

Customer Service Compliance Training Services Custom 49

OpenSesame

AUGUST 12, 2016

With over 13 million employees working in either retail or restaurants, customer service accounts for a vast majority of online learning. From new hire onboarding to operational training to compliance, most customer service organizations need valuable learning for each type of employee. Operational Training.

Customer Service 40

Customer Service Compliance Training Services Custom 40

cogentys

SEPTEMBER 12, 2013

A humorous eLearning Icebreaker highlighting the importance of customer service training in the workplace. authoring tools compliance training corporate education custom elearning customer service training hospitality training learning management system lms' Animation - Relevant & Fun!

Customer Service 76

Customer Service Compliance Training Services Custom 76

Infopro Learning

MARCH 27, 2023

Important BFSI employee metrics for L&D initiatives Customer satisfaction In BFSI, customer satisfaction is the most critical metric for success. Therefore, the employees’ ability to deliver outstanding customer experience is vital.

Metrics 170

Metrics Performance Compliance Training Augmented Reality 170

Litmos

FEBRUARY 5, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. . Customer Service Training: 8 Overlooked Skills To Consider. Time Management.

Customer Service 40

Customer Service Compliance Training Services Custom 40

Infopro Learning

MAY 21, 2021

Customer experiences have a significant impact on factors that directly affect revenue. They influence purchasing decisions, customer loyalty, and brand perception. It was recently found that improvements in customer experiences can lead to as much as a $1 billion increase over three years (1). Infrequent Content Updates.

Customer Service 418

Customer Service Services Custom Compliance Training 418

Learning Pool

DECEMBER 15, 2021

Learning Pool, the leading e-learning solutions provider, is thrilled to have made the 2022 list for ‘Top LMS for Compliance Training’ by eLearning Industry. . Those included on the 2022 ‘Top LMS for Compliance Training’ were ranked on the following 9 criteria: . Customer support. Customer Experience. Customer reviews.

Compliance Training 98

Compliance Training LMS Compliance Brandon Hall 98

Accessplanit

SEPTEMBER 22, 2016

This is why we are so heavily committed to providing the highest levels of customer service to our customers, and it is with great pleasure, that we can announce that we have upgraded our status in our most recent Customer Service Excellence Standard assessment.

Customer Service 40

Customer Service Upgrade Services Custom 40

Gyrus

DECEMBER 21, 2017

Richmond, VA, December 21, 2017, Gyrus Systems, a leader in the Learning Management Systems (LMS) industry, proudly announced that Talented Learning named the GyrusAim® Learning Management System Honorable mentions for "Best Compliance LMS" category. million, with the number…… Has Your New Hire Quit Already?

Compliance Training 113

Compliance Training Association Learning Management System Compliance LMS 113

Hurix Digital

JULY 17, 2023

Table of Contents How is RPA Revolutionizing Customer Experience? RPA does this by automating repetitive tasks, reducing human error, and freeing up time for employees to focus on more strategic and customer-centric activities. How is RPA Revolutionizing Customer Experience? RPA offers a game-changing approach.

Services 52

Services Custom Metrics Customer Service 52

KMI Learning

JUNE 15, 2023

In 2012, a potential new client came to our KMI Learning team looking for an effective custom LMS solution to their problem. To foster growth and provide better service, LL needed to accommodate 10,000 simultaneous users, especially during the prime tax season months of February through April. Let’s call them LL.

Compliance Training 97

Compliance Training LMS Custom Solution 97

Brilliant Teams

OCTOBER 4, 2023

Interactive and Immersive: Gamification in our Custom eLearning Solutions In the digital age, education and training have evolved significantly, with eLearning becoming an indispensable tool for imparting knowledge and skills. This is where gamification steps in as a transformative approach to custom eLearning solutions.

Custom eLearning Development 98

Custom eLearning Development Gamification Compliance Training Interactive 98

Learning Pool

JULY 14, 2021

Learning Pool, the Derry-based elearning solutions provider, is thrilled to have partnered with Protector Insurance in the UK to offer off-the-shelf content directed at compliance training. . Protector Insurance is the UK branch of Scandinavian financial services company, Protector Forsikring ASA. Find out more here.

Compliance Training 98

Compliance Training Compliance Brandon Hall Content 98

KnowledgeAnywhere

OCTOBER 18, 2023

Pain Point #1: Regulatory Compliance and Changing Laws The banking sector is perpetually under the microscope of regulatory bodies and with a myriad of ever-evolving regulations, banks often find themselves in a tight spot. The cost of compliance for large businesses could amount to a staggering $10,000 per employee.

Compliance Training 84

Compliance Training Industry Customer Service Metrics 84

Infopro Learning

MARCH 30, 2023

Upskilling and reskilling have become increasingly important in the BFSI industry as new technologies and changing customer preferences have disrupted traditional business models. As a result, the industry requires skilled professionals who can keep up with these changes and provide innovative solutions to meet customers’ evolving needs.

Industry 221

Industry Compliance Training eLearning Consultant eLearning Strategy 221

Paradiso

NOVEMBER 17, 2023

With an LMS, insurance companies can: Create and deliver customized courses and content aligned with their business objectives and learners’ needs. Keeping up with the fast changes in the market and what customers expect. It equips employees with the knowledge and skills to deliver top-notch customer service.

LMS 91

LMS Compliance Training Industry HIPAA Training 91

Ed App

MARCH 30, 2021

This amplifies the importance of compliance training in ensuring that your employees are educated with proper conduct to prevent any violation in the workplace or on the consumers’ rights under the law. . So, what does GDPR compliance mean for your organization? GDPR compliance is not only applicable in IT.

Compliance Training 52

Compliance Training Compliance Privacy Security 52

Paradiso

OCTOBER 24, 2023

Agents often serve as customers’ first point of contact, making their training essential to meet customer expectations. It ensures that agents are well-prepared to deliver the service your customers expect. Effective training for call center agents is a vital investment for any call center.

Authoring Tools 91

Authoring Tools Diversity Training Compliance Training Simulations 91

OpenSesame

OCTOBER 27, 2010

A company without customer service is a company without customers. Where there is customer service without adequate training there is no customer service. If you want to keep your customers, your customer service representatives need to be fully trained.

Customer Service 52

Customer Service Services Custom Compliance Training 52

Academy of Mine

JULY 2, 2023

Compliance training is a powerful tool for increasing on-the-job safety, preventing lawsuits, and boosting employee performance…when it’s done right. To deliver more effective compliance training, it helps to have a great compliance training platform. What Is a Compliance Training Platform? Let’s start with the basics.

Compliance Training 40

Compliance Training Compliance Authoring Tools Platform 40

learnWorlds

MARCH 12, 2020

For every business to be able to operate legally, it needs to have some sort of compliance. This makes corporate compliance a must-have for all organizations. Adapting to the new compliance meant accepting and following new regulations, but at the same time failing to do so meant, well…falling behind. Table of Contents.

Compliance Training 119

Compliance Training Harassment Training Sexual Harassment Training HIPAA Training 119

Webanywhere

JUNE 19, 2023

This is where Webanywhere excels as the go-to vendor, specializing in bespoke custom development using the Totara Learning Platform. Webanywhere co-create learning experiences that not only meet but exceed the expectations of our customers and their end-users.

Totara 52

Totara Diversity Training Compliance Training LMS 52

Learning Pool

JULY 23, 2021

As providers of one of the most feature-rich learning suites on the market, Learning Pool, the leading e-learning solutions provider, is elated to have secured a place on the 2021 list for ‘Top Content Providers for Custom eLearning’ by eLearning Industry. . Customer retention. Customer reviews. Employee turnover.

Custom eLearning Development 98

Custom eLearning Development Compliance Training Providers Custom 98

LearnDash

JUNE 17, 2021

Keep up with compliance regulations. Safety and compliance regulations commonly undergo adjustments and updates. Failing to maintain these compliance protocols can be costly to businesses. However, making sure every employee is up to date on all relevant compliance can be costly and hard to measure. Close the talent gap.

Compliance Training 280

Compliance Training Online Learning Business Online 280

LearnDash

OCTOBER 8, 2020

For some businesses, employees need to learn a lot about specific products and services in order to be able to pass on this information to customers. If these products and services are particularly complex, or if they are regularly updated, then you will need to train your team to be experts.

Compliance Training 279

Compliance Training Diversity Training Online Training 279

Brilliant Teams

SEPTEMBER 29, 2023

Interactive and Immersive Gamification in Custom eLearning Solutions: Transforming Education and Engagement - Introduction In the digital age, education and training have evolved significantly, with eLearning becoming an indispensable tool for imparting knowledge and skills. Custom eLearning Solutions 6.1 Real-World Applications 7.1

Custom eLearning Development 59

Custom eLearning Development Gamification Compliance Training Interactive 59