Dashe & Thomson

APRIL 24, 2012

The script must be friendly and very conversational. The script itself is friendly and conversational – very easy to understand. • The content of the training should always be given from start to end without any confusing jumps. Structure is key whether it be in an e-learning context or a training video. •

Blended Learning 191

Blended Learning Video Voiceover Effectiveness 191

Dashe & Thomson

SEPTEMBER 23, 2011

I’ve had several conversations with colleagues about Twitter that end in “I just don’t get it.” It was only about six months ago that I set up a “business” Twitter account, and I have only a few tweets and followers to my name. My monthly Twitter stats are embarrasing, at best.

Twitter 169

Twitter Social Media Social Learning Lesson 169

Dashe & Thomson

MAY 8, 2011

Jaime Pappas describes this role: He or she is the one person whose job it is to increase awareness, facilitate adoption, keep the conversations moving, and develop the training, policies, best practices, and escalation paths for any and all of the unforeseen situations that can arise in a community.

Social Networks 162

Social Networks Performance Support Blended Learning Wiki 162

Dashe & Thomson

MARCH 13, 2011

This will help you think of what to write, will draw more eyes to your message, and can even start a new conversation. Mention – Once you’re ready to begin creating your own messages, consider mentioning other users by their Twitter usernames (preceded by the @ sign) in your Tweets. You’ll see their response on your Mentions tab.

Social Networks 163

Social Networks Twitter Social Learning Blended Learning 163

Dashe & Thomson

JULY 27, 2011

Scope considerations include using the appropriate ERP deployment approach and well-rehearsed mock conversions. Technology considerations include diligent selection of the product and the Systems Integrator (SI) and robust enterprise IT architecture. Within-budget capital expenses.

Metrics 154

Metrics Adoption Adopt Budget 154

Dashe & Thomson

OCTOBER 3, 2011

the sense that someone else has experienced the same frustrations or even just that someone is responding positively to the fact that you’ve dived into the conversation stream). [Feedback] creates a sense of emotional support (e.g., Probably not.

Social Learning 167

Social Learning Community Social Social Media 167

Dashe & Thomson

JULY 4, 2011

I didn’t know what to say or really who I was saying it to…it felt a little like being at a party where you don’t know anyone and can’t quite break into a conversation. It’s was uncomfortable at best and I was not yet finding the value, personally or professionally.

Twitter 189

Twitter Social Media eLearning Guild Tagging 189

Dashe & Thomson

JUNE 22, 2012

Conversely, return on investment in training is challenging for companies to measure. Not to mention that, by supporting such government initiatives, they indirectly support the development of infrastructure that could create a more sustainable environment for public consumption of their products (e.g.

Mobile Learning 192

Mobile Learning Mobile Change Wiki 192