Customer Service Learning Theory Ratio Strategy 
Dashe & Thomson
APRIL 23, 2011
I try to minimize the time spent a variety of projects whenever I can, which is why social learning is handy – it cuts down on time and money. Thanks again for this strategy. Personally, I’m still working on every new project to fine tune the proper “documentation ratio.&# It’s very insightful.
Dashe & Thomson
JANUARY 27, 2011
Because video is, apparently, a perfect manifestation of social learning theory. My learning philosophy: dont make people tote around loads of information in their heads just so you can say you trained them. But why is video so much more effective at accelerating innovation than, say, print – or even eLearning?
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Dashe & Thomson
FEBRUARY 23, 2011
Medical students and residents regularly learn new skills by first observing a procedure, then practicing the procedure under supervision, and finally teaching, or modeling, the procedure for another. In medical education, “see one, do one, teach one&# is a common mantra. Liam McCoy: Thanks for this. Ive been looking for some ammo t.
Dashe & Thomson
MARCH 25, 2011
Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d. Properly d.
Dashe & Thomson
MARCH 22, 2011
Like software simulations, the practice court is a safe environment in which to try new skills and strategies, without fear of negative repercussion. Peer-to-peer learning is the most important part of training, whether on the basketball court or in the office. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d.
Dashe & Thomson
APRIL 28, 2011
Im a problem-solver and thoroughly enjoy helping clients succeed and look good. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d. Properly d.
Dashe & Thomson
FEBRUARY 10, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.
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