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How to Evaluate Learning: Kirkpatrick Model for the 21st Century—A Revision

Dashe & Thomson

I was asked by Wendy Kirkpatrick to remove the copyrighted Kirkpatrick diagrammatic model from my original blog post, How to Evaluate Learning: Kirkpatrick Model for the 21st Century. Then we need to identify specific metrics to demonstrate and deliver on those expectations. According to Donald L.

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50 Years of the Kirkpatrick Model

Upside Learning

In November 1959, Donald Kirkpatrick published a series of seminal articles on training evaluation in the ‘Journal of the ASTD’. Business partnership is necessary to bring about positive ROE – The authors point out that they do not believe that training events in and of themselves can deliver positive bottom-line outcomes.

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Correlating skill acquisition with KPIs that matter

CLO Magazine

What L&D leaders want to demonstrate is that their programs, courses and other L&D interventions are making a difference in work quality and quantity in the workforce — and that their improvement makes a difference in bottom-line metrics for the company. This can’t be a metric you choose just because it’s easy to count.

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How to Evaluate Learning: The Kirkpatrick Model for the 21st Century

Dashe & Thomson

Even though many Learning and Development organizations find it a challenge to prove training’s effect beyond how learners react to the training and whether they have learned the training content, senior management and business stakeholders are more and more interested in metrics that show the impact on the organization.

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It’s Time to Rethink the Value of Training and Development

CLO Magazine

Many rely on the Kirkpatrick Model , which offers four levels of evaluation: Level 1: Reaction – The degree to which employees find the training favorable, engaging and relevant to their jobs. However, using the Kirkpatrick Model to calculate not just the human benefit, but also the financial impact – the ROI – can prove difficult.

Metrics 85
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Business-aligned strategies for Leadership Development: An Interview with Dr. Yvonne Catino, VP, Leadership and OD, Infopro Learning

Infopro Learning

Also, training must be thought out as a process, not a one-time event for it to be sustainable. A lot of companies focus on the level 1 and 2 of Kirkpatrick Model. Another metric could be the percentage of learners who have received salary increments. We prefer to start at the other end.

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Conducting Post-Course Evaluations

CourseArc

The industry standard Kirkpatrick model measures training based on the four levels of analysis: Level 1: Did the learners enjoy training? Level 3 makes learning more than an event. Determining the metrics of success before course development is the first step. Level 2: What did the learners learn? It makes learning a process.

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