Living in Learning

AUGUST 6, 2013

EPSS Learning Ecosystems Performer Support Sustained Capability embedded performance support EPS integrating EPS learning ecosystem performance support performer support performer support objects PSO sustained capability' Keep in mind that EPS is not a technology [though technology may well be part of the effort]; EPS is a discipline.

Performance Support 154

Performance Support Support Performance Integrate 154

Living in Learning

SEPTEMBER 8, 2019

Integrating Point-of-Work Discipline is the “project that never ends”. It’s tough to create the critical mass and momentum necessary to reach full Change Adoption and Sustainability which leads me back to the advice of “start small and scale”.

Adoption 100

Adoption Adopt Sound Performance Support 100

Living in Learning

FEBRUARY 24, 2018

There are plenty of positive discussions in the networking groups I follow regarding the shift to the cloud for digital integration across Enterprise Systems, Business Apps, and APIs.

Enterprise 113

Enterprise Digital System Performance Support 113

Living in Learning

MAY 21, 2018

With the last dozen or so years dedicated to Point-of-Work Solutions leveraging performance support and technology integration, I will be the first to confess that adoption of Point-of-Work.

Performance Support 100

Performance Support Performance Support Adoption 100

Living in Learning

NOVEMBER 1, 2016

A colleague of mine described adopting a Performance Paradigm where Performance Support is fully integrated as “the project that never dies” and that’s not a bad thing, because if the paradigm dies, so do the performance benefits…and those benefits are tied directly to tangible, measurable business results.

Innovation 0

Innovation Performance Support Adoption Adopt 0

Living in Learning

NOVEMBER 1, 2016

A colleague of mine described adopting a Performance Paradigm where Performance Support is fully integrated as “the project that never dies” and that’s not a bad thing, because if the paradigm dies, so do the performance benefits…and those benefits are tied directly to tangible, measurable business results.

Innovation 0

Innovation Performance Support Adoption Adopt 0

Living in Learning

OCTOBER 13, 2014

I developed an EPS Readiness Assessment a couple years ago that holistically covers the entire ecosystem where a sustainable EPS discipline can be integrated. In fact, to accurately assess readiness, I believe there are six major buckets of attributes and capabilities that should be considered.

Assessment 154

Assessment Performance Support Support Performance 154

Living in Learning

OCTOBER 10, 2014

If your organization is flirting with or already into the pursuit of an embedded performance support [EPS] strategy; I welcome you to join me for session #212 - "How to Integrate a Disruptive Performance Support Methodology". Continuous Learning DevLearn 2014'

DevLearn 133

DevLearn Performance Support Integrate Performance 133

Living in Learning

AUGUST 19, 2012

My only hope is that training organizations hear the noise and embrace the implications of new skills and integration of learning @ the point of work before they hear another sound – the firing squad blasting away at their training budget. Methinks this evolution is going to make more noise than a dramatic shift of thinking.

Performance Support 186

Performance Support Support Performance Budget 186

Living in Learning

MARCH 5, 2014

Embedded Performer Support [EPS] is the discipline we so desperately need to integrate into our Training efforts. Notice that I did NOT say we should walk away from or stop Training.

Business 157

Business Roles Performance Support Agile 157

Living in Learning

JANUARY 8, 2016

Both of those examples from my own experiences flash back when I think about the prospects of integrating EPS in any organization. My point is simply this – being ready to deploy any manner of change is not the same as being at a state of readiness to implement effectively and ensure sustainable adoption across the user population.

Flash 100

Flash Adoption Adopt Integrate 100

Living in Learning

OCTOBER 11, 2012

I would add that when properly integrated as an inclusive bridge between training and actual work performance there exists an inherent strategic value that up until recently was rarely considered. Performance Support is a lot more complex than a job aid.

Performance Support 176

Performance Support Support Performance Strategy 176

Living in Learning

JANUARY 4, 2011

The LMS requires that we leave the workflow to learn whereas the EPSS integrates inside of the workflow and addresses the moment of need at the moment of work. We have to bring learning and support assets into the work flow in order to meet this need.

Change 145

Change Performance Support Classroom Integrate 145

Living in Learning

MARCH 3, 2011

My unwavering position on this says that Training [the department] should have a role…make that a KEY role…in either preventing the collision, or instead, choosing to enable it as a seamless integration. Frankly, I do not see either happening except in a very few circumstances. For the life of me, I cannot understand this disconnect.

Business 140

Business Training Train Performance Support 140

Living in Learning

SEPTEMBER 11, 2009

The missing ingredient is leadership and its change-critical drivers of influencing, inspiring, and integrating different behaviors – and ultimately – driving different, measurable, human performance outcomes. Integrate Change into new or different routinized work habits of people. Integrate into future learning?

Change 113

Change Leadership Management Metrics 113

Living in Learning

JULY 31, 2009

The role and construction of training solutions change when integrated with the additional components that also exist on the continuum (like informal learning assets). This linkage implies we create a holistic learning environment that leverages a learning continuum through which our learners pass on their journey to competency.

Blended Learning 100

Blended Learning Training Train Instructional Design 100

Living in Learning

JULY 20, 2009

I say this not because integration of technology is inappropriate, I say this out of an issue of timing. Transparent integration of new Web & Learning 2.0 The latest tech-rage involves dramatic interest in learning content management systems (LCMS) and electronic performance support systems (EPSS). technologies.

Blended Learning 100

Blended Learning Diversity Training LMS LCMS 100

Living in Learning

JULY 24, 2009

Josh Bersin, one of the Industry Perspective panelists described a dramatic shift toward the integration of more informal learning. I mentioned that I do not see many training organizations equipped with the competencies or, in some cases, the desire to integrate this methodology.

Compliance Training 100

Compliance Training Performance Support Learning Environment Classroom 100

Living in Learning

JULY 21, 2009

Discussions range from determining impact to defining strategies around integrating informal learning into a formal mindset. I follow several learning-oriented blogs on a regular basis, and I have witnessed numerous conversations about formal versus informal learning. In a span of two weeks I read, “Training is Dead!”,

Learner 100

Learner Diversity Training CLO Performance Support 100

Living in Learning

AUGUST 8, 2009

We have to frame our reference with the expanded scope that integrates the continuous learning environment, its exponential growth, and no signs of slowing down. However,that does not mean training has outlived its usefulness, or as has been rumored, given up the ghost. Training has not shrunk in importance. Training is not going away.

Diversity Training 100

Diversity Training Compliance Training Instructional Design Sun 100

Living in Learning

AUGUST 23, 2009

I will not rehash the role of the PDR Model in this post; rather, I would like to show you a completed template that integrates the continuous nature of PDR within the work context. Once again, our point of focus is on the learner – not the learning – and more importantly, the measurable outcome(s) we expect the learner to produce.

Performance Support 113

Performance Support Design Support Instructional Design 113

Living in Learning

MARCH 19, 2013

Some interesting numbers and leaving no doubt technology integration into education is only increasing. Infographics seem to be pretty popular these days. The good folks at OnlineUniversities.com sent this one focusing on technology use in our schools.

Technology 171

Technology Classroom Change Integrate 171

Living in Learning

AUGUST 14, 2009

I wonder, though, how many of us design them in as a thread of continuity – from introduction in Prepare, to practice in emulation exercises in Deploy, and then integrate into the work context in Reinforce? The use of job aids is not a new concept.

Instructional Design 170

Instructional Design ADDIE Blended Learning Design 170