article thumbnail

Benefits of Adopting Inclusive Technology in the Workplace

KnowledgeCity

Recent studies have shown that adopting inclusive technology and employing people with disabilities can positively impact an organization’s growth. Aside from the direct, quantifiable improvements in income and productivity, adopting inclusive technology also helps improve a brand’s overall public image.

article thumbnail

Adapting Workforce L&D Programs to the Virtual and Hybrid Landscapes

Hurix Digital

This shift has not only redefined employee communication and collaboration but also presented a unique challenge for organizations: adapting their learning and development (L&D) programs to cater to a geographically dispersed workforce. Table of Contents: Why are Virtual and Hybrid L&D Programs Crucial?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Performance Support – Your GPS for Work

Ontuitive

That said, a well run onboarding program can drive company growth. In a remote work environment, these requests for help can take the form of an instant message, an email, a phone call, or all three! Change programs come in many flavors. Imagine an employee who would normally turn to their neighbor or manager for help.

article thumbnail

Unleashing the potential of talent fused with artificial intelligence: Developing future-forward skills in the contact center

CLO Magazine

From live chat and social media platforms to email and instant messaging, these channels allow businesses to engage with customers in real-time, satisfying their desire for instant connection and resolution. Rethinking contact center work means embracing digital channels that align with customers’ preferences.

Skills 72
article thumbnail

A quick guide to knowledge sharing (L&D)

Learning Pool

Studies suggest that as little as 10% of what we learn comes from formal training programs. Recognition of the value of these practices will encourage others to adopt them. . This means not only using an LMS to curate new content but aggregating the user-generated content to make it part of the formal training courses and programs.

article thumbnail

Why You Should Adopt Social Learning

EI Design

Here is why you should adopt social learning, from both learners’ and businesses’ perspectives. Why You Need To Adopt Social Learning. In this article, I will outline why you should adopt social learning ; I will also outline some best practices and ideas on where you can use social learning meaningfully.

article thumbnail

Internal Communication: how to improve it within your business

MobileTrain

Here are some practical tools you can implement: Instant messaging platforms : Utilize platforms like Slack or Microsoft Teams to facilitate quick and efficient communication between team members. These tools allow for real-time messaging, file sharing, and group discussions, promoting collaboration and seamless communication.