Remove Analytics Remove Coaching Remove Performance Remove Platform
article thumbnail

How does a Digital Adoption Platform Help Customer Support?

Ontuitive

The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. How a Digital Adoption Platform Can Help Customer Support Teams A Digital Adoption Platform (DAP) trains customer support teams and makes them more knowledgeable and productive.

Adoption 170
article thumbnail

How Can AI in Instructional Coaching Increase Equity?

Hurix Digital

Instructional coaching is a professional development process that supports educators. It involves a trained instructional coach and teachers in a collaborative setting. Today, Artificial Intelligence is playing a significant role in enhancing instructional coaching. How Does AI Increase Equity in Instructional Coaching?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Developing leaders with a learning platform

Learning Pool

So, businesses are increasingly looking to learning platforms to provide a solution. The leadership development landscape Effective leadership at all levels is key to driving business performance, yet many organizations report a widening gap in critical leadership skills.

article thumbnail

CEO-Insights | Bridging the Gap: From Data Analytics to Sales Performance Impact in Pharma

PDG

Ceo insights Bridging the Gap: From Data Analytics to Sales Performance Impact in Pharma Written By: Dave Manning October 23, 2023 – 7 min read Life sciences companies heavily invest in advanced systems to enhance their modeling, simulation, and data analytics capabilities. Recognize Data Overload.

Sales 52
article thumbnail

Revolutionizing upskilling through AI coaching technology

CLO Magazine

Tackling the skills challenge I was speaking with Sabrina Khan, performance and development manager at reg-tech provider Encompass Corporation, she emphasized the shift from technical skills to now include power skills – essential soft skills that are transferable to various areas of work. How does AI match that?

article thumbnail

How to Leverage Voice Analytics Software to Improve Seller Performance

BigTinCan

In my last article, I gave you an overview of voice analytics software. VoiceVibes is a voice analytics software solution ?built The platform shows a speaker where they sounded most authentic, confident, arrogant, or boring – measuring 20 “vibes” in all. VoiceVibes became part of the Bigtincan family in January 2021.

Voice 101
article thumbnail

12 Sales Coaching Tools for Onboarding and Upskilling Sales Reps

BigTinCan

Most discussions about sales coaching tools involve listing a bunch of options as though all sales coaching tools are the same thing. Broadly speaking, modern sales coaching tools fit into one of two categories: Direct Feedback: Provides performance feedback based on practice or live sales calls. They’re not.

Sales 111