article thumbnail

How to Develop an eLearning Program for Human Resources (HR)

learnWorlds

They are also responsible for keeping up with industry compliance requirements and offer career development training both for performance reasons as well as keeping high-performing employees happy with their professional growth. Remember to add assessments and tests along the way.

article thumbnail

How to Leverage Voice Analytics Software to Improve Seller Performance

BigTinCan

In my last article, I gave you an overview of voice analytics software. This software is a game-changer for Enablement organizations looking to increase the 38% of communication that occurs due to voice quality and tone (as compared to only 7% from the words an individual uses). VoiceVibes is a voice analytics software solution ?built

Voice 101
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Automate performance-based learning

CLO Magazine

They also do not have the resources to provide the one-on-one support needed to help new hires figure out how to apply training to actual work scenarios. They feel isolated, underprepared, scared to make a mistake and even afraid they might lose their job because of performance.

article thumbnail

LHRCon 2024 Recap

Experiencing eLearning

and transform it to one of the AI voices. Vince talked about using chatbots for reinforcement, onboarding, coaching, and performance support. The only other in-person conference I have scheduled for this year is DevLearn, where I’ll be running another hands-on session on writing mini-scenarios for assessment.

article thumbnail

12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

article thumbnail

How to Define & Build Customer Support & Service Capability

Acorn Labs

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

article thumbnail

How to Define & Build Customer Support & Service Capability

Acorn Labs

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?