Unboxed

APRIL 3, 2020

Good vs Great Customer Service. Good vs great customer service can make all the difference to your bottom line. Did you know that 84 percent of businesses that focus on customer service see an increase in revenue as a result? If you want to see revenue increase, start with customer service.

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Ed App

JANUARY 30, 2022

Identifying the most important customer service training topics is a crucial step in developing your employees, and ensuring that they are fully equipped with relevant information and vital skills in representing the business with your customers. Check out these customer service training topics you shouldn’t miss out on. .

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Ed App

DECEMBER 21, 2021

Equipping your team with tips for quality customer service is essential so they can help customers find value before and after their purchases. This goes to show how customer service is central to every business’s operations. Tip for Quality Customer Service #1 – Sharpen your product knowledge.

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Ed App

MARCH 24, 2021

Why Improve Customer Service Skills? Customer service is an essential aspect of any business. It is this support for your customers both before and after selling them a product or service that creates an impression upon them which will guide their next purchase.

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Infopro Learning

NOVEMBER 10, 2022

This blog will discuss the need for a strategy for corporate learning and development programs and how L&D leaders can align L&D strategy with the business objectives. The first step in aligning L&D strategy with business strategy is identifying the objectives that need extra attention within an organization.

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BrainCert

FEBRUARY 13, 2024

By incorporating gamified learning paths into your customer experience, you can unlock a powerful tool to drive engagement, boost loyalty, and ultimately, achieve your business goals. In this blog, we delve into the strategies and benefits of using gamified learning paths to boost customer engagement and enhance the learning experience.

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Infopro Learning

MARCH 27, 2023

The banking, financial services, and insurance (BFSI) industry is critical in the global economy. However, to create an effective L&D program, it is essential to identify the right employee performance metrics that require attention. Therefore, the employees’ ability to deliver outstanding customer experience is vital.

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Kitaboo

MARCH 20, 2024

As the demand rises, white label eBook readers help authors reach a wider audience as they can be customized for use. You can customize your eBook store with 100% control over your marketing and branding efforts and establish a credible reputation among your audience as a publisher. Here are some key benefits of such solutions: 1.

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Paradiso

DECEMBER 9, 2022

Customer training is vital for onboarding new customers and helping existing ones get the most out of your products. This shows them you’re invested in their long-term success, so they trust you and remain loyal customers. In short, lousy customer training increases churn. What is a customer training LMS?

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Infopro Learning

MAY 5, 2022

The professionals identify the gap between potential and existing skills, customize the training infrastructure, and create learning content accordingly. Provide support services and L&D tools. Provide support services and L&D tools. Check their online content such as videos, blog posts, etc.

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Kitaboo

OCTOBER 23, 2023

While brands, publishers, and other entities can reach customers through multiple channels, there is a definite struggle to capture and sustain consumer attention. Content customization at scale is emerging as a core pillar of personalization, and this is where digital publishing technology plays a key role in delivery.

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Infopro Learning

DECEMBER 22, 2021

By paying close attention to industry trends, you can better predict the skills your employees will need, and the training required. Accordingly, they can leverage customized banking training to master those skills before any major problem presents itself. This step has benefits like: Minimizing reskilling needs.

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Brilliant Teams

SEPTEMBER 18, 2023

Why Invest in ELearning Localization Services for Global Training? This is where eLearning localization services come into play. ELearning localization services involve adapting eLearning content to meet the linguistic, cultural, and technical requirements of a specific target audience. Are you looking for eLearning Solutions?

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Hurix Digital

JULY 1, 2023

This is where professional digital prepress services can come into play. These services specialize in preparing your digital files for optimal presentation in a digital format, ensuring that the final publication meets your quality expectations. Table of Contents: What is a Prepress Service?

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Ed App

SEPTEMBER 15, 2019

Learning and development take the backseat due to the attention being on drawing-in customers, as well as developing your service or product. It consists of the usage of audio/visual content, custom-made for each employee to work at his/her own pace, which is quite different from the old-fashioned employee training programs.

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Brilliant Teams

OCTOBER 4, 2023

Interactive and Immersive: Gamification in our Custom eLearning Solutions In the digital age, education and training have evolved significantly, with eLearning becoming an indispensable tool for imparting knowledge and skills. This is where gamification steps in as a transformative approach to custom eLearning solutions.

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Ed App

JANUARY 28, 2019

As the demand for customer service training grows, so do the delivery methods for employers. However, do organizations really know how to deliver customer service training effectively, in a manner that leaves the participants feeling revitalized? How to deliver customer service training: Bottom line.

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Fly Plugins

APRIL 2, 2024

Your online course landing page needs to capture attention, quickly convey the value it offers, build trust in you as an authority, and turn visitors into paying students. We’re going to assume that you’re starting from scratch and that you have the motivation and ability to design a custom landing page for your online course.

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Infopro Learning

SEPTEMBER 16, 2022

In recent years, heavy expenditures have been made on training salespeople to deliver excellent customer service. This blog will cover the behaviors of top sales performers and how organizations can measure sales performance to maximize return on sales investment and create a team with the best sales behaviors.

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Behavior Sales Metrics Oracle 221

Rustici Software

JUNE 1, 2023

As I sit here today, the day before my vacation, contemplating how to start my annual “Let’s celebrate our customers who are being highlighted on 2023 Best of Lists,” and feeling a bit lazy (because again… I’m already in vacation-mode), I thought “Why not let the iconic Morgan Freeman write my introduction for me?” Now… onto the lists.

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Hurix Digital

JUNE 1, 2023

This is where prepress services come into play. The services work on each component of your materials, ensuring that your print materials meet the highest standards of quality and accuracy. Prepress services encompass a range of activities and processes that take place before the actual printing of your materials.

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Hurix Digital

DECEMBER 7, 2023

The advent of gamification in the financial sector has emerged as an efficient strategy to transform typically mundane tasks into engaging experiences, especially for financial education and customer engagement. This blog explores the power of gamification in finance and provides insights into the five best practices to drive user engagement.

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Brilliant Teams

AUGUST 29, 2023

Tailoring eLearning Through Brilliant Teams' Expert eLearning Localization Services - Introduction In the modern educational landscape, eLearning has revolutionized the way knowledge is accessed and shared. Let’s explore the advantages of eLearning localization services: 2.1 Are you looking for eLearning Solutions?

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Paradiso

MAY 10, 2019

Most learning management systems can offer custom LMS solutions that could include features like changing the logo or the colors of your LMS. But with the challenges and multiple opportunities that the eLearning world presents nowadays, to talk about customization is a major step than simple look changes. contact-form-7].

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Infopro Learning

SEPTEMBER 22, 2023

Exceptional customer service holds immense potential for building a brand and fostering customer loyalty. Whether your customers are individual consumers or business professionals, meeting and exceeding their service expectations is crucial for retaining your existing audience and attracting new clientele.

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Ed App

JANUARY 24, 2019

Are you one of the many organizations ready to make customer service training a top priority? Here are 5 ways to deliver customer service training effectively, regardless of the nature and size of your organization. This is handy in customer service training and evaluating how meaningful the information is to them.

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learnWorlds

JULY 7, 2023

Let’s face it: engaging customers is no easy feat. We’re all bombarded with countless distractions, making it a challenge to grab and hold their attention. You want to create an educational experience that’s so compelling, so irresistible, that customers can’t help but be drawn in. So, how do you do it?

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Hurix Digital

JUNE 1, 2023

Consequently, the competition in the market is immense, and each business is struggling to engage and retain customers. Positive customer engagement not only provides a competitive edge to a business but also allows it to increase its sales through repeat purchases and recommendations. Table of Contents: What is Customer Engagement?

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LearnUpon

AUGUST 26, 2021

It ensures you’re capturing their attention, and gives you a hands-off method of increasing adoption and engagement. Empower self-service learning from the start with popular Courses But, what about new Learners with no enrollment history? Check out our Course Recommender guide for more information.

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learnWorlds

JANUARY 18, 2022

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.

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Coreaxis

DECEMBER 28, 2020

If you want to inform and engage your customers, you need to help them understand your product and make well-informed purchase decisions. Now is the time to do the planning and set yourself up for success (and not only yourself, but your customers too!). First, analyze what your end goal is when it comes to customer education.

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Paradiso Solutions

JULY 11, 2021

Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Basically, the main goal of this program is to help the customer with basic problems found in the manual. Why Is Product Knowledge Important?

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Kitaboo

DECEMBER 4, 2023

That’s where using a white labeled eBook platform with custom branding, gives K12 publishers an edge over their competitors. In this blog, we’ll delve into how these platforms truly benefit you, and the factors you need to consider when choosing your white label solution. Let’s take a look.

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Paradiso

OCTOBER 24, 2023

Agents often serve as customers’ first point of contact, making their training essential to meet customer expectations. Despite this, many organizations need to give agent training the attention it deserves. It ensures that agents are well-prepared to deliver the service your customers expect.

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Authoring Tools Diversity Training Compliance Training Simulations 91

Thinkdom

OCTOBER 16, 2023

In this blog, we’ll explore the dangers of doom scrolling and how custom e-learning solutions can help you counter them. So, buckle up and get ready to learn how to combat doom scrolling with custom e-learning solutions! Custom e-learning solutions are a great way to overcome this challenge. But why do we do it?

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GoConqr

AUGUST 15, 2017

“We are moving beyond just selling products to being the brand customers rely on to make their lives simpler and more meaningful as they save money”, explains McMillon. “We’ve The Wal-Mart case demonstrates how important it is for a retail chain to offer a good service to the customer in their different stores.

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Hurix Digital

DECEMBER 11, 2023

As a result, businesses are seeking new and creative ways to engage and attract customers. It refers to using game-like elements to enhance user journeys, including customer satisfaction and product discovery. This blog delves into gamification in retail, exploring its benefits and strategies. billion by 2028.

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