Dashe & Thomson

DECEMBER 30, 2010

Of course, the person “next to you” might just as often be consulted via email or other online tool, but it doesn’t change this fact: the amount of workplace learning done in formal training sessions is a tiny fraction of of the learning that takes place one-on-one, between coworkers. Ive been looking for some ammo t. Properly d.

Social Networks 124

Social Networks Blended Learning Social Wiki 124

Dashe & Thomson

MAY 18, 2011

The Washington Post recently ran an article on Project MMOWGLI (Massively Multiplayer Online Wargame Leveraging the Internet), a new MMORPG being rolled out by the Office of Naval Research (ONR) that will allow thousands of players to participate in solving geopolitical crises created by hypothetical pirate attacks off the coast of Somalia.

Social Networks 160

Social Networks Blended Learning Diversity Training Games 160

Dashe & Thomson

JANUARY 30, 2011

View all posts by Paul → ← Online Video: the Perfect Social Learning Tool? Ive worked in sales and marketing with various organizations, including 3M, the Minnesota Timberwolves, Ionix Medical, and the Itasca Project. I live and breathe Minnesota sports and love golfing, boating, skiing, traveling, and attending live music.

Social Networks 124

Social Networks Blended Learning Web Wiki 124

Dashe & Thomson

APRIL 12, 2011

So I say to you all, friends with whom I dine and otherwise, do not support your company’s efforts to stifle your use of the internet, but actively lobby for your online freedoms instead. As Harold Jarche states, “Change is continuous, so learning must be continuous.” Companies need to address more than just 20% of learning. Properly d.

Social Networks 140

Social Networks Blended Learning Personal Personalization 140

Dashe & Thomson

MARCH 15, 2011

I am an avid film goer, music lover, bridge walker, and supporter of the Dashe & Thomson running team. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d.

Evalution 160

Evalution Social Networks Social Learning Blended Learning 160

Dashe & Thomson

MAY 8, 2011

The questions prompt quite a lively and interesting discussion among online community members. Particularly for those communities formed online or in close proximity. This month, it is time for me to stop lurking and throw in my two cents. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d.

Social Networks 162

Social Networks Performance Support Blended Learning Wiki 162

Dashe & Thomson

JANUARY 19, 2011

Bookwhen.com This online registration system proved its worth a thousand times recently when we had to scratch plans for a learning management system (LMS) at the last minute, after the client had to pare back the budget on a series of instructor-led training classes being rolled out to 3000 employees at multiple locations. Properly d.

Social Networks 133

Social Networks Wiki Blended Learning Free 133

Dashe & Thomson

APRIL 28, 2011

the world’s most popular online video community allowing millions of people to discover, watch, and share originally-created videos.” Guess who else is getting in the social media game? To connect people with information that matters to them. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d.

Social Media 124

Social Media Social Networks Blended Learning Network 124

Dashe & Thomson

JANUARY 19, 2011

Bookwhen.com This online registration system proved its worth a thousand times recently when we had to scratch plans for a learning management system (LMS) at the last minute, after the client had to pare back the budget on a series of instructor-led training classes being rolled out to 3000 employees at multiple locations. Properly d.

Social Networks 124

Social Networks Wiki Blended Learning Free 124

Dashe & Thomson

MARCH 8, 2011

It is a drastic change from the old system, but it is relatively straightforward and self-contained, making it a good candidate for an eLearning module with an online assessment. Use the LMS or company intranet to set up a site with ask the expert discussion boards, opportunities for live chats, FAQs, and other online help resources.

Blended Learning 145

Blended Learning Social Learning Social Social Networks 145

Dashe & Thomson

FEBRUARY 2, 2011

Suddenly, we are back to marking up a paper copy or holding an online meeting to review the flow chart and capture changes. Gliffy is an online flow charting tool that provides a cost effective way to create and publish high-quality flow charts and diagrams. Ive been looking for some ammo t. Properly d.

Social Networks 100

Social Networks Blended Learning Tools Tips 100

Dashe & Thomson

JANUARY 19, 2011

Suddenly, we are back to marking up a paper copy or holding an online meeting to review the flow chart and capture changes. Gliffy is an online flow charting tool that provides a cost effective way to create and publish high-quality flow charts and diagrams. Ive been looking for some ammo t. Properly d.

Content Developer 100

Content Developer Social Networks Blended Learning Tips 100

TalentLMS

MARCH 3, 2020

A lesser-used approach to product training is spending some time in customer service. Shadowing a customer service employee and listening to customer feedback first-hand will help sales employees have a better understanding of both your customers and your product. Next steps.

Sales 52

Sales Blended Learning Virtual Classroom Tips 52

Ideaon

APRIL 9, 2020

An example of employee training in a company that’s looking to boost performance within the Human Resources department is an HR training session that coaches the team on how to effectively use a new onboarding feature. Instructor-led Training (ILT). Many traditional learners like the environment created by ILT.

Blended Learning 98

Blended Learning Develop ILT Training 98

eLearning 24-7

AUGUST 17, 2021

If the algorithm requires an end-user to complete a piece of content, which defeats why WBT aka online learning was created in the first place, that is a minus. Skill coaching? Do you offer online proctoring? Do you offer managed services? Because that one has outstanding customer service. Content curation?

Learning System 105

Learning System System Informal Metrics 105

eLearning 24-7

MAY 1, 2020

vILT – The instructor/presenter/trainer appears via a web conferencing tool through the system, or on some other virtual tool/system, and conducts the session online. Covers webinars, online instruction classes, seminars (F2F, although right now that isn’t happening), events, and so forth. Waitlist is a must feature.

RFP 58

RFP Learning System System Authoring Tools 58

Upside Learning

AUGUST 12, 2009

Leadership, Customer Service – getting most of the additional funds Leadership and Customer Service training are getting large amounts of additional funds. That should be a cause of concern for Training Companies and Independent Trainers who provide external ILT training sessions. across the corporate world.

Corporate eLearning 208

Corporate eLearning eLearning Strategy eLearning Predictions 208

eLearning 24-7

NOVEMBER 10, 2021

What if Mollie, the head of customer service is designated to provide learning to all the employees, because the head of HR just fired err laid off the entire L&D department, including the person overseeing it? They will see ILT as on-site at a physical location. If it is online – webinar, for example, it is vILT.

Learning System 60

Learning System System vendor Examples 60

Ideaon

APRIL 9, 2020

An example of employee training in a company that’s looking to boost performance within the Human Resources department is an HR training session that coaches the team on how to effectively use a new onboarding feature. Instructor-led Training (ILT). Many traditional learners like the environment created by ILT.

Blended Learning 52

Blended Learning Develop ILT Training 52

Count5

NOVEMBER 6, 2017

With the company’s expansion, its customer service and claims agent population also grew to manage separate health plans in 28 states and two international markets. Status quo training tactics became inadequate as training needs of these customer-facing employees are complex and different for every health plan. The Bottom Line.

Case Study 45

Case Study Study microlearning Customer Service 45

LearnUpon

SEPTEMBER 26, 2019

Think of yourself as a coach on the sideline of a sports game. Gamification has been a huge trend in online learning in recent years. This is perfect for for Sales and Customer Service training. Divide the learners into pairs and let them take turns in the role of the customer. Let learners develop content.

Learner 65

Learner Learning Theory Cognitive Theory 65

TalentLMS

APRIL 11, 2022

But, while online learning is soaring, there are signs that suggest self-paced learning may be starting to struggle. billion in 2016, the US self-paced online learning market dropped to $15.86 Synchronous learning can take place online as synchronous eLearning. in-person coaching or mentoring session. billion in 2021.

Synchronous 52

Synchronous Blended Learning Asynchronous Training 52

eLearning 24-7

FEBRUARY 25, 2019

There is no better place to see this then our fine world of e-learning, which was devised to be an umbrella term for everything that is well, online learning. What is a sales enablement platform and why if they pitch it for sales training, does it offer customer service training too? Coaching component. Authoring tool?

Learning System 65

Learning System System Metrics Compliance Training 65

Limestone Learning

OCTOBER 28, 2020

PT: How to Transform Face-to-Face Training Toward Impactful Digital Training (Free for ATD members) In a new working environment, where face-to-face training has had to be abandoned, many companies are looking for online training alternatives that deliver similar results. Thursday, Nov. 5, 2020, 8 a.m.–9 Tuesday, Nov. 10, 2020, 11 a.m.–12

Free 136

Free Diversity Training Compliance Training Blended Learning 136

eLearning 24-7

JUNE 1, 2021

I wondered to myself, what if Tombstone, purchased a learning system, to provide learning and training content to their employees, reenactors and even townsfolk on everything from customer service, to communication, to dealing with groups and teams? Classroom management refers to physical ILT (Instructor Led-Training), on-site.

Learning System 59

Learning System System Compliance Training Metrics 59

Litmos

DECEMBER 9, 2021

Fortunately, Santa sees that Rudolph has special skills that need to be nurtured, so he adopts a coaching approach to training that engages Rudolph, makes his talents shine brighter, and even saves the holiday season! An eLearning Carol: Can Rob Crachitt get his supervisor to believe in the power of online learning? BAH HUMBUG.

Compliance Training 52

Compliance Training ILT SAP Virtual World 52

eLearning 24-7

AUGUST 7, 2020

Video Assessment – A video assessment is based on speech patterns/words used when practicing a scenario, sales training techniques, customer service techniques to the coach/mentor/manager. This is for virtual ILT. Virtual ILT (vILT) is a necessity in today’s new business environment.

Analysis 131

Analysis Metrics Scanning vendor 131

Talented Learning

JULY 13, 2017

It can manage elearning, ILT, dozens of languages, social integration, gamification, virtual classrooms and ecommerce. Substantial new capabilities for coaching, sharing and mentoring. Online content creation, management and reuse. Coaching capability makes it easy to locate subject matter experts.

Docebo 100

Docebo Association Learning Management System LMS Association LMS 100

TalentLMS

AUGUST 10, 2023

Is budget-friendly: Nanolearning is more cost-effective than other, more traditional forms of training (conferences, webinars, ILT sessions) Offers gamified learning: Gamification elements can be included in nanolearning modules, making training more interactive, fun, and engaging. customer service calls).

Lesson 52

Lesson Cognitive Compliance Training microlearning 52