Remove Consulting Remove Customer Service Remove Mobile Remove Services
article thumbnail

10 Tips for Quality Customer Service

Ed App

Equipping your team with tips for quality customer service is essential so they can help customers find value before and after their purchases. This goes to show how customer service is central to every business’s operations. Tip for Quality Customer Service #1 – Sharpen your product knowledge.

article thumbnail

Role of Training Delivery in Training Outcomes and Impact

Infopro Learning

According to a report by SkyQuest Technology Consulting Pvt. For example, a training program on customer service could use a forum where learners can share best practices and tips. Therefore, trainers must provide flexible online, mobile, and microlearning training options. Billion by 2028.

Roles 221
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Bridgestone and SweetRush Tread New Ground with Innovative Tire Sales Training Program

SweetRush

November 29, 2023 – Bridgestone Americas, a global leader in tire technology and service, and SweetRush, a leading provider of custom learning solutions, announced the launch of an award-winning, mobile-friendly, high-engagement sales training and performance program: Consumer Tire Education (CTE). San Francisco, Calif.,

Sales 82
article thumbnail

The Power of Your Network | Social Learning Blog

Dashe & Thomson

My background includes extensive experience in learning, teaching, and facilitation, and I love technology and how its changing our culture. Properly d.

article thumbnail

Why Companies Should Spend More on Social Learning | Social.

Dashe & Thomson

In the article she gives some scary statistics: Our recent study showed that 30 percent of US companies spent money on informal learning tools or services in 2010. Among industries, a greater number of technology companies and business services/consulting firms spent money on these tools. In dollar figures, spending is minimal.

article thumbnail

Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.

article thumbnail

The Temporary Staffing Revolution | Social Learning Blog

Dashe & Thomson

Because of the vast range of services we provide as a management consulting firm, we’re something different to every client. Some see us as instructional designers, some as technical writers, others as change management consultants, and still others as a supplemental staffing agency. Properly d.