article thumbnail

Bit by the Instructional Design Bug: A Conversation with Connie Malamed

TalentLMS

Let’s dive into Connie’s instructional design world. Instructional design heartbeat: Rooted in wonder Beginning our conversation, we asked Connie to tell us which skills have helped her the most in her career. Turns out, in the world of instructional design, it’s not just about knowing things. And so on.” “In

article thumbnail

In conversation with Sriraj Mallick on the Future of Work

Infopro Learning

The shift towards remote and hybrid work models, the rise of AI and new technologies, and the increasing need for agility and adaptability have all impacted how people learn and develop their skills. The post In conversation with Sriraj Mallick on the Future of Work first appeared on Infopro Learning.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What is conversational AI IVR?

Play.ht

That’s conversational AI IVR at work. This technology is reshaping how businesses handle customer calls, making interactions more efficient and often more pleasant. This technology goes beyond just hearing words; it understands the meaning and intention behind what you say.

article thumbnail

Conversational AI for insurance: benefits and use cases

Play.ht

Conversational AI is changing how we interact with the world around us, and nowhere is this impact more pronounced than in the insurance industry. Key features and capabilities of conversational AI Natural language processing (NLP) Conversational AI uses advanced technology called natural language processing, or NLP.

article thumbnail

Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

article thumbnail

The Evolution of Customer Engagement: From Conversational Assistants to Personalized Experiences

Integranxt

The customer journey has undergone a remarkable transformation in recent years, driven by the relentless march of technology. This blog delves into the fascinating world of AI-powered customer engagement, exploring its evolution, potential, and the exciting future it holds. from 2024 through 2030. from 2024 through 2030.

article thumbnail

Conversational AI for customer service: a complete guide

Play.ht

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. What is conversational AI and how does it work? Conversational AI is an advanced technology that allows computers to talk like humans.