Infopro Learning

JULY 12, 2021

Covid-19 has reshaped both the way we work and the way we learn today. This shift towards digital work environments significantly impacts workplace learning. L&D leaders are now working on developing digital learning solutions that will help employees learn the new skills they need for success.

Custom eLearning Development 419

Custom eLearning Development Blended Learning Compliance Training Custom 419

Infopro Learning

JULY 9, 2021

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features. Develop Role-Based Learning Journeys.

Knowledge 410

Knowledge Productivity Product Program 410

Infopro Learning

AUGUST 23, 2021

As organizations face this disruption, online learning has become the most effective approach to empower the remote workforce. Training can successfully help remote teams in mastering new skills and boosting workforce productivity. Today, soft skills are equally important as hard skills. Adaptive Learning.

Custom eLearning Development 419

Custom eLearning Development Trends Custom eLearning Strategy 419

Infopro Learning

OCTOBER 18, 2023

If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.

Behavior 221

Behavior Metrics Teams Custom 221

Infopro Learning

JULY 26, 2023

According to a study by Salesforce, 90% of sales reps on high-performing teams have leaders who encourage them to prioritize building long-term customer relationships rather than focusing solely on short-term wins. Each stage may require specific skills and techniques that align with your sales methodology.

Sales 221

Sales Productivity Product Simulations 221

Infopro Learning

DECEMBER 4, 2023

The most significant challenges faced are the limited availability of skilled talent and the rising expense of hiring and retaining employees. Team augmentation provides a means for businesses to rapidly acquire the talent and competencies necessary to tackle complex projects and meet the evolving needs of their customers.

Agile 221

Agile Teams Services Productivity 221

Infopro Learning

JANUARY 21, 2021

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. This has led many organizations to look for ways to improve customer experiences. The 3rd step is the careful implementation of the product training program.

Knowledge 380

Knowledge Productivity Product Blended Learning 380

Infopro Learning

JANUARY 11, 2022

A product’s quality combined with its usability significantly impacts customer satisfaction. Product knowledge training facilitates the ease-of-use aspect. This article will unpack what product knowledge training is, why it is important, and how to implement it. What is product knowledge training? Let’s begin.

Knowledge 221

Knowledge Productivity Product Training 221

Infopro Learning

FEBRUARY 5, 2020

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales.

Knowledge 305

Knowledge Productivity Product Games 305

Dynamic Pixel

APRIL 5, 2024

Soft skills training modules are often overlooked in the workplace, but its impact on employee morale and productivity cannot be understated. What are Soft Skills? One of the key aspects of soft skills is their ability to facilitate positive interactions and relationships between individuals in the workplace.

Skills 52

Skills Productivity Product Training 52

TOPYX LMS

FEBRUARY 13, 2020

Employee productivity is important across all industries, especially retail. Retail companies rely on the performance of their staff to generate sales and attract and retain customers. Without a productive workforce, a retail organization can’t survive. For example, most retail workers need targeted sales training.

Platform 207

Platform Productivity Product Customer Service 207

Fly Plugins

MARCH 26, 2024

It not only helps improve productivity but also ensures compliance, enhances customer satisfaction, and fosters a culture of continuous learning. One of the most effective tools for managing and delivering employee training is an Enterprise Learning Management System (LMS).

LMS 177

LMS Learning Management System Enterprise Compliance Training 177

Paradiso

MARCH 7, 2024

With the ever-changing business world and the challenge of losing customers, companies understand the importance of teaching customers effectively. Providing training and support to customers is crucial for long-term success. Explore the latest trends in customer training LMS to enhance your skill and knowledge.

LMS 91

LMS Trends Custom Metrics 91

BrainCert

SEPTEMBER 9, 2022

Product adoption is the process where the customer finds out about your product and goes through a process to become aware of your product and become a regular user after finding the value in your product. To achieve those benefits, they need to learn how to engage with the product to get the benefits.

Adoption 98

Adoption Adopt Productivity Product 98

Paradiso

SEPTEMBER 13, 2023

According to reports, the corporate learning management systems market will grow to $7.47 This growth can be attributed to the rising demand for instant access to knowledge and the effectiveness of employee training, which is prompting both small and large businesses to embrace learning management systems.

Association Learning Management System 91

Association Learning Management System LMS Diversity Training Compliance Training 91

Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important? Why Is Product Knowledge Important?

Productivity 98

Productivity Product Custom Virtual Classroom 98

Webanywhere

APRIL 24, 2024

Customer training is pivotal in enhancing product understanding and driving customer satisfaction. As markets become more competitive, equipping customers with essential skills and knowledge can significantly differentiate a business, ensuring retention and loyalty.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Custom 52

Paradiso

JANUARY 24, 2024

Customer training is a critical aspect of ensuring the success of your products or services. This guide is designed to provide you with a comprehensive understanding of customer training , its importance, and how to implement effective strategies. What is Customer Training? What are the Benefits of Customer Training?

Compliance Training 91

Compliance Training Custom Guide Authoring Tools 91

IT Training Department Blog

MARCH 12, 2024

These tips are a good framework for developing employee’s technical skills correctly. When employees are adequately trained in company tech, their work will be streamlined, productivity will be boosted, and they’ll be able to grow continuously in their roles. Corporate technical training, that’s how.

Social Networks 97

Social Networks Simulations Skills Technology 97

Ed App

MARCH 24, 2021

Why Improve Customer Service Skills? Customer service is an essential aspect of any business. It is this support for your customers both before and after selling them a product or service that creates an impression upon them which will guide their next purchase. Important customer service skill #3 – Empathy.

Customer Service 52

Customer Service Services Custom Skills 52

BrainCert

FEBRUARY 13, 2024

By incorporating gamified learning paths into your customer experience, you can unlock a powerful tool to drive engagement, boost loyalty, and ultimately, achieve your business goals. Exploring BrainCert Gamified LMS Core Features BrainCert Gamified LMS offers a dynamic learning experience through its core features.

Custom 52

Custom Gamification Diversity Training Games 52

Appsembler

OCTOBER 30, 2023

With this guide on increasing product adoption, you will learn what strategies, best practices, and tools you’re currently missing out on that could make a big difference. As a result, many organizations ultimately drop the ball and lose out on potential new customers and increase sales with existing customers.

Adoption 105

Adoption Adopt Productivity Product 105

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

Knowledge 52

Knowledge Productivity Product Program 52

TalentLMS

APRIL 12, 2023

Product knowledge training has the power to boost your team’s performance and your company’s revenue. Many companies offer sales product training during onboarding. But it can be difficult for people to absorb all the information in such a short time—especially when they’re still new to the product.

Productivity 92

Productivity Product Knowledge Sales 92

eLearning 24-7

JANUARY 25, 2024

If you provide customer training, those folks in Training typically get laid off, too. They, your boss says, are committed to providing learning and training to their employees. They tell you they want online learning (or imply they want some form of online training, because it is needed). They They want ILT (ugh). Maybe

Compliance Training 83

Compliance Training Blended Learning Custom Training 83

Hurix Digital

APRIL 22, 2024

In today’s rapidly changing global economy, the persistent gap between the skills demanded by companies and the ones possessed by the current workforce has emerged as a critical challenge. To boost economic growth, enhance productivity, and ensure social equity, addressing the skills gap is paramount.

Skills 45

Skills Program Diversity Training Develop 45

Kitaboo

MARCH 25, 2024

Today, online training and blended learning models are making headlines. As per research , this industry will be worth $1 trillion in valuation by 2032, providing the workforce with the ability to learn from anywhere with the internet, at their own pace. This is where custom eLearning training solutions come in.

Diversity Training 52

Diversity Training Custom eLearning Development Blended Learning Solution 52

TalentLMS

MAY 11, 2023

For instance, some of your team members may have just completed their onboarding training and are now getting familiar with the company’s product, tools, and processes. Meanwhile, others are already experienced in reaching out to customers and feel more confident with their quotas.

Skills 98

Skills Authoring Tools Metrics Tips 98

Coursera

MARCH 5, 2024

By Shravan Goli In a fast-changing market, organizations will need to create, update, and deploy learning resources that keep pace with the rate of change. They can also tailor core learning resources for specific career levels and job roles.

Course 96

Course Organization Custom Blended Learning 96

Paradiso Solutions

OCTOBER 4, 2023

The scenario of product sales continues to evolve in today’s dynamic market, a groundbreaking approach has emerged called Game-Based Learning (GBL). It’s like leveling up your skills in a video game, but for real-life sales scenarios. Let’s dive in and find out!

Blended Learning 52

Blended Learning Diversity Training Sales Games 52

TIER1 Performance

JANUARY 18, 2024

Ensure that learning new technology makes a clinical team’s job easier, not harder. Not only does this innovative user-centric approach better support customers, but it also enables Philips to scale its clinical services in a more flexible way. What can a patient monitoring organization do in the face of this reality?

Custom 52

Custom Blended Learning Compliance Training Consulting 52

Learning Pool

NOVEMBER 8, 2023

Human intelligence matters Automation, Machine Learning, and Artificial Intelligence make the headlines daily. This may mean up and re-skilling entire workforces. Skills in the tech sector not only have to be transferable, but they also need to be future-proof.

Industry 93

Industry Skills Technology Knowledge Worker 93

Capytech

JANUARY 9, 2022

Customer Service Skills Your Employees Should Have and How E-Learning Can Help. Customer service is a critical function in many businesses. Whether you deal face to face, online, or on the telephone, the interactions your team has with customers will impact your bottom line. Customer Service Skills for Everyone.

Customer Service 52

Customer Service Services Custom Skills 52

MobileTrain

MARCH 31, 2024

From streamlining operations to maximising productivity, organizations constantly seek ways to optimise their processes. However, one often overlooked aspect of efficiency is its impact on customer satisfaction. The Intersection of Informed Teams and Customer Satisfaction Efficiency and customer satisfaction are intrinsically linked.

Case Study 52

Case Study Custom Internationalization Compliance Training 52

IT Training Department Blog

MAY 11, 2023

A variety of skills are needed for every job, there’s no doubt about that. Some skills translate well from company to company whereas others, not so much. But you also can’t deny the importance of interpersonal skills, emotional intelligence, and other soft skills.

Skills 83

Skills Blended Learning Custom eLearning Development Training 83

Avilar

FEBRUARY 6, 2024

Can employee skills assessments really help avoid a mis-hire? That means identifying someone who has the skills to do the work, the aptitude to continue to learn and grow, and values that align with your company’s mission and culture. What is a Skills Assessment? Who Is a Bad Employee?

Assessment 81

Assessment Skills Help Diversity Training 81

CommLab India

MARCH 11, 2024

N ot every skill can be learned by reading articles and eBooks or attending webinars and workshops. Some need exposure to real-life situations for meaningful learning. Well, what better than scenario-based learning? This blog walks you through the benefits and use cases of scenario-based learning in sales training.

Diversity Training 106

Diversity Training Sales eBook Training 106