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Communities of Practice in your LMS: A hidden KM tool

TalentLMS

There are also two different types of knowledge, explicit and tacit: Explicit knowledge is something that is easily presented in the form of a word document, a pdf file, a job aid or an eLearning material. Explaining your front line employees how to manage customer calls effectively is explicit knowledge.

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Communities of Practice in your LMS: A hidden KM tool

TalentLMS

There are also two different types of knowledge, explicit and tacit: Explicit knowledge is something that is easily presented in the form of a word document, a pdf file, a job aid or an eLearning material. Explaining your front line employees how to manage customer calls effectively is explicit knowledge.

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How to Develop Training Materials the Right Way [Free PDF Guide]

Continu

You could format your materials as FAQs, walkthroughs, wikis, or anything else that you think learners will find useful. If you decide to use a written training manual, you’ll love this guide: “How to Develop a Training Manual” is a free downloadable PDF that makes writing a training manual easy. Grab it here. How to Use This Manual.

PDF 58
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What is Open edX and What is the Best Alternative?

Appsembler

We will delve into Open edX, an open-source Learning Management System (LMS) renowned for its robust features and customization options. Key Takeaways Open edX is a free and open-source LMS that offers limitless opportunities for customization and innovation. Want a more “advanced” deep-dive into Open edX’s features?

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Tech Tuesday Toolbox | September 15, 2020

Mike Taylor

You can use Office Lens to convert images to PDF, Word and PowerPoint files, and you can even save images to OneNote or OneDrive. Notion – The all-in-one workspace for your notes, tasks, wikis, and databases. Supports donations, payments, and custom autoresponder emails. Remote Control. www.notion.so. Try it now!

Wiki 52
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Web 2.0 Applications in Learning

Tony Karrer

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. Choose the top 3-5. as I expected.

Wiki 105
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Best of Training Industry's 2013 findings

Training Industry

Customer Service, Sales, and Information Technology (IT) have the highest reported turnover rates. High Performers rate their sales professionals two to four times higher when it comes to selling to customer executives, financial acumen, and negotiation skills than do Average Performers. Download PDF version here. '