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Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.

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What Do Businesses Think of the Creator Economy (and how you can position yourself to earn from it)

LearnDash

Think of consumers as a creator’s customers. Although the company has not shared their sales as a result of this product placement, based on the longevity of the product placement, and the number of content creators involved, one can assume that there was, at least, modest success – if not existential growth.

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The $2 Whiteboard Shows Power of Peer-to-Peer Learning | Social.

Dashe & Thomson

Blog, including “Collaborative Learning Lessons from Wikipedia (and Small Insects)” and “The $2 Whiteboard Shows Power of Peer-to-Peer Learning”, while a core curriculum of base training material is essential to spark the learning process [.] Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Properly d.

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Applications of online training: customer service

eFront

Customer service training is in fact the blueprint for a company’s entire support process. A solid training program ensures that a team operates to consistently deliver good service to customers, with or without a game plan. Employee efficiency is thereby increased and they are better equipped to deal effectively with customers.

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Online Video: the Perfect Social Learning Tool? | Social Learning Blog

Dashe & Thomson

Instructional designers would be wise to become versed in basic video production, since its utility and ubiquity as a learning tool will only continue to grow. Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Because video is, apparently, a perfect manifestation of social learning theory. Properly d.

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Random Web 2.0 Statistics

Kapp Notes

Digital: Beyond Our Control, But Within Our Reach ) 2,000,000,000 (two billion) – approximate number of Google searches that occur every day ( How many searches has Google done? ) billion search queries were conducted at Google Search, representing 66.1 percent of all search queries in October 2009.(

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Advantages of Informal Learning for Organizations

LearnDash

Or maybe something from a television program has piqued our curiosity and we search Wikipedia to learn more. Organizations can inadvertently crush this spirit if they are too focused on productivity targets. A learner needs to fix a problem at work, answer a customer question, or come up with a creative idea. It’s cheap.