Collaborative Learning Lessons from Wikipedia (and Small Insects.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Collaborative Learning Lessons from Wikipedia (and Small Insects) by Jim on February 15, 2011 in Informal Learning , performance support , social learning One thing that has always struck me as particularly fascinating about social learning is how it is often at its most effective when its direction is provided by the learners themselves.

Applications of online training: customer service

eFront

Customer service training is in fact the blueprint for a company’s entire support process. A solid training program ensures that a team operates to consistently deliver good service to customers, with or without a game plan. Whilst a variety of elements go into creating a successful business, customer service is center-stage and every interaction the company has with a customer can affect its bottom line.

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Use Crowdsourcing to Improve Products, Design New Products, or Solve Problems

Raptivity

This method, called crowdsourcing , is defined by Wikipedia as “the practice of obtaining needed services, ideas, or content by soliciting contributions from a large group of people and especially from the online community rather than from traditional employees or suppliers.” There are many companies using crowdsourcing today to improve products, design new products, or solve problems. The products are released based on fan submissions.

Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training. Are people still just people, customers still customers, and social media simply tools we can all add to our ever-growing belt?

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Surprisingly Cool Things You Can Do with an LMS

Gyrus

Custom APIs. The second cool thing we find that is typically overlooked is the ability to develop custom APIs. a))” [Wikipedia] GyrusAim has developed a feature for supporting compliance with Title 21 CFR Part 11. "Title 21 CFR Part 11" Wikipedia. GyrusAIM LMS Products eLL Title 21 CFR Part 11Surprisingly Cool Things You Can Do with an LMS. Not all Learning Management Systems are created equally.

“Good Enough” in Learning and Development

Tom Spiglanin

As I read, I thought about many applications of “good enough” in Learning and Development (L&D), particularly concepts such as minimum viable product, which is a, “strategy used for fast and quantitative market testing of a product or product feature,” 1 or, “the product with the highest return on investment versus risk.” “Minimum Viable Products – Defined by The Experts.” “Minimum Viable Product.”

Product Review: SoftChalk 6 – Rapid Content Authoring Tool

eLearning 24-7

While I had some exciting expectations when I jumped into the product, by the end of it all, I felt drained. You select options on the left side such as YouTube, Flick, Wikipedia, MERLOT, etc (the list is quite extensive). But, I am not sure what Wikipedia has to do with media. When I think media I do not think Wikipedia. Oh, you can purchase a custom style.

THE INCREDIBLE POWER OF DESIGN THINKING IN LEARNING DESIGN

Learnnovators

According to Wikipedia, design thinking stands for “ design-specific cognitive activities that designers apply during the process of designing. This article by Angel Green of Allen Interactions discusses how instructional designers (who normally pay more attention to theory, documentation, and content curation than the actual product they design) could harness the power of design thinking in their work.

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Advantages of Informal Learning for Organizations

LearnDash

Or maybe something from a television program has piqued our curiosity and we search Wikipedia to learn more. Organizations can inadvertently crush this spirit if they are too focused on productivity targets. A learner needs to fix a problem at work, answer a customer question, or come up with a creative idea. In fact, doing so might add an invisible mental burden that hinders productivity rather than encouraging it. It offers a more productive break.

5 MOOC Building Platforms

LearnDash

Kind of like when Wikipedia hit the scenes, we saw an influx of “Wikipedia-like” sites, templates, and software. Additionally, there are instructions for using other Google products (surprise, surprise) to create a community and to evaluate effectiveness. One benefit compared to the others is the amount of customization you can give in regards to the look and feel of your site given the large variety of WordPress templates available.

The Explosive Growth of ELearning

LearnDash

These figures include money spent on self-paced online learning, which includes both packaged and custom content services. Companies have learned that for every dollar they spend on eLearning for their employees, they can boost productivity and receive as much as $30 in return. ELearning has been enjoying unprecedented growth in the last decade, and that growth is expected to accelerate for the foreseeable future.

TOP 18 INCREDIBLE RESOURCES ON USING QR CODES IN E-LEARNING & M-LEARNING

Learnnovators

Today, when we are contemplating on a design for a mobile learning solution for one of our clients to help make their product unpacking and commissioning processes effortless, we set out on a journey to explore and learn more about this wonderful tool. QR Codes have evolved from the original simple and plain black & white format to colorful and custom styles where you can embed your own logo and branding.

Science of Learning

Adobe Captivate

wikipedia) Some of you may recall Multimedia Learning during your graduate work if not it is the study of learning to design for online learning. Anymore, packaging the development tool with the respective LMS will give us the complete picture if the products we are developing are measuring the learners true learning capabilities. Because of the nature of my customers environment the science of learning is becoming very important for some of our topical areas.

What is a Learning Management System (LMS)?

Inquisiq

A good way to start the blog on our Inquisiq LMS product is to define exactly what an LMS is for and can do. One starting point, as the search engines seem to agree, is Wikipedia , “A learning management system (LMS) is a software application for the administration, documentation, tracking, and reporting of training programs, classroom and online events, e-learning programs, and training content.”

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Random Web 2.0 Statistics

Kapp Notes

users report a 20% decrease in communication and travel costs both internally and in external supplier relationships (according to a November 2009 T&D Magazine article, The Wonders of Conversion , quoting a McKinsey & Company Survey ) Production innovation soared by 20% because organizations could receive input from partners and customers quickly and apply feedback to products. Wikipedia has 10,992,799 registered users, including 1,696 administrators.(

Entrepreneur Camp for Instructional Designers: Teaching Disruption

Kapp Notes

Mark ask the students to envision an instructional design product with no content…what would that look like, how would that work. There is a lot to DSRP but here is a quick definition from Wikipedia, “DSRP is a theory and method of thinking, developed by educational theorist and cognitive scientist, Derek Cabrera based on his research at Cornell University.

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The Future of Work and Learning 2: Chatbots

Jane Hart

In fact some go as far as to say that bots will cause a “ near term disruption in how businesses interact with customers, and a long term paradigm shift in how people will interact with machines “ What actually is a bot? search for relevant or customised content (or courses) on say YouTube, Wikipedia or Coursera. receive customised productivity support (e.g. on demand personalised productivity and performance support.

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Did you know your employees are wasting 2 hours every day (and it’s not their fault)?

Axonify

That’s 2 hours spent NOT supporting your customers. They haven’t been able to recreate familiar experiences like Google, Wikipedia or YouTube in our workplaces. Learn more about DiscoveryZone at axonify.com and help your employees put time where they can really make a difference – for you, your customers and your business. Related Articles: The social economy: Unlocking value and productivity through social technologies. 12 hour days. 50 hour weeks.

Did you know your employees are wasting 2 hours every day (and it’s not their fault)?

Axonify

That’s 2 hours spent NOT supporting your customers. They haven’t been able to recreate familiar experiences like Google, Wikipedia or YouTube in our workplaces. Learn more about DiscoveryZone at axonify.com and help your employees put time where they can really make a difference – for you, your customers and your business. Related Articles: The social economy: Unlocking value and productivity through social technologies. 12 hour days. 50 hour weeks.

The top 10 elearning LMS platforms & software available right now

Elucidat

The Wikipedia LMS learning management system definition describes it as: “a software application for the administration, documentation, tracking, reporting, automation and delivery of educational courses, training programs, or learning and development programs.”.

Soren Kaplan, Leapfrogging to Learning Breakthroughs and Innovation, Opening Keynote at #LSCon

Learning Visions

Not just product innovation. TechKnow Bar – you can walk right up to the IT desk and get help (like the Apple Genius Bar) Customers come in once a month so they can hear directly from them… Design for Delight: Deep customer empathy, go broader to go narrow, rapid experiments with customers. For the first two years, Wikipedia had 24 entries (they had a seven step review process!) -- so they decided to open it up instead.

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Seven 2017 Learning Trends: Novel or Norm?

Bottom-Line Performance

If we look at 2017, we can see that 1998 trends were all hallmarks or rudimentary renditions of things we take for granted today: Computer-based training delivered via CD-ROM has been replaced by custom-created eLearning delivered via the web as well as on-demand content from MOOCs, Lynda.com, or Software as a Service (SaaS) content providers such as Grovo or Skillsoft. However, managerial training remains a constant as does compliance, product, and process training.

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Six Tips to Help You Select the Right Learning Management System

Gyrus

In the digital world, one can turn to a blog, Wikipedia, social media platforms, online knowledge forums, videos, etc. Don’t get fooled by a product demo where they claim to have maximum features. Everything right from your SLA’s, to support, product upgrades, pricing is going to be affected if your current vendor gets bought or merged by another company.

Experience (Tin Can) API: What to Expect from Your LMS Provider

Bottom-Line Performance

Since Experience API does not need the LMS to report activity, content from Wikipedia, Youtube, TED Talks, Coursera, Kahn Academy and more can all be integrated into formal courses without a hitch. These are currently stand-alone products, but ADL predicts they will eventually be integrated right into LMS’s. Sure, one potential advantage would be allowing you to record the completion of a mobile app or game created by a custom provider like us. Tin Can. Experience. TIN CAN!

5 Benefits of eLearning Localization for Training

ICDTranslation

According to the definition given by Wikipedia , this is “part of the larger process of product translation and cultural adaptation to account for differences in distinct markets. Language localization differs from translation activity because it involves a comprehensive study of the target culture in order to correctly adapt the product to local needs.”. One Core eLearning Course – Diverse Final Product.

Finance Market Simulations Teach You How to Grow Your Wealth

Your Training Edge

They can also use the CMS Simulation Writer to customize the experience of their students and align it with their program curriculum. Source: Wikipedia. The OSA simulator is a standalone product that can help you perfect the strategies like checking parameters of hedging, calculating prices of options, understanding historical and implied volatility and several other techniques.

A Brief Historical Look at Corporate Training

Litmos

According to wikipedia:“If computerized automation increased factory production, it could do the same for academic instruction.”. ith Windows based PCs dominating the workplace, the cofounder of Microsoft Paul Allen launched an authoring tool business called Asymetrix with their flagship product Toolbook. Companies providing CD-ROM training content boomed, as production no longer required programmers to create it.

Learning From Your Team Is The Best Way To Affirm Their Value To Your Company

SmartUp

Thanks, Wikipedia! ]. If your pipeline is pathetic, blame the engineers for giving you a poor product. When customers are demanding, blame the sales team for overpromising, and then under-delivering. Eunice may be our Head of Customer Success but she has taken on so many responsibilities that she is really our de facto COO.

To Train or Not to Train : The Tale of The Corporate LMS

Paradiso

According to Wikipedia, “A learning management system (LMS) is a software application for the administration, documentation, tracking, reporting and delivery of educational courses or training programs”. An employee’s productivity at work should not suffer due to training schedules and vice versa. Bored employees leads to poor productivity, which is largely detrimental to the success of the organization.

5 Business Cases that Call for Serious Games

Knowledge Guru

Our definition of serious games is the same as what you’ll find on Wikipedia: “games with a purpose beyond pure entertainment.” Here are five common business situations where a serious game can help: Your product launch cycles are too fast, with little time to train sales and support teams : A well-designed serious game that helps people learn product facts and features can save significant time and money over traditional training methods.

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To Train or Not to Train : The Tale of The Corporate LMS

Paradiso

According to Wikipedia, “A learning management system (LMS) is a software application for the administration, documentation, tracking, reporting and delivery of educational courses or training programs”. An employee’s productivity at work should not suffer due to training schedules and vice versa. Bored employees leads to poor productivity, which is largely detrimental to the success of the organization.

How QuoDeck enables enterprises to deliver game-based learning

QuoDeck

So while people were clamoring for more content through new age formats on Google or Wikipedia, but somehow enterprises could not get into that mind shift. QuoDeck is a SaaS product catering to the enterprise learning market, using interactivity and games to engage enterprise learners and use that to capture data, which in turn gets used to improve the learner experience and effectiveness. The product which was released in 2014, has seen steady adoption in the four years hence.

6 Killer Examples Of Gamification In eLearning

Adobe Captivate

Wikipedia defines gamification as “the use of game thinking and game mechanics in non-game contexts to engage users in solving problems”. Gamification can be used to fulfill most learning needs including induction and onboarding, product sales, customer support, soft skills, awareness creation, and compliance. Gamification in eLearning is fast emerging as an effective technique to engage learners.

eLearning Glossary: Definitions for the Most Commonly Used Terms

Association eLearning

If a customer service agent has had to sit through dry lecture videos that were filmed ten years ago, which are now online, that may be their image of eLearning.” AMS- An Association Management System or AMS is the association membership equivalent to a company’s Customer Relationship Management System (CRM). API- Taken from Wikipedia “an application programming interface (API) is a set of routines, protocols, and tools for building software and applications.”

Human Performance Improvement (HPI) Basics: The Rummler & Brache “Nine Variables” Model

Convergence Training

Vector Solutions (remember, Convergence Training is part of Vector Solutions) is dedicated to helping our customers improve their workplace performance. Sometimes, that means we’ll help by providing training materials or products to our customers.

What L&D can learn from the Apple marketing strategy

Sponge UK

Sell your training like one of the most successful companies in the world sell their products. Instead of Wikipedia’s definition of L&D: “A function of human resource management concerned with organizational activity aimed at bettering the performance of individuals and groups inorganizational settings.”. Apple are renowned for the release schedules of their most popular product lines.

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What is Social Learning (And How to Adopt it)

Docebo

More and more, organizations are turning to social learning to deliver exciting e-learning experiences to their employees, customers and partners. Semiconductor manufacturer, AMD, says their shift to social learning saves more than US$250,000 per year in web-based training production costs. In an ideal world, a result of this would be an improvement in workplace productivity, while those within the organization constantly develop.