Collaborative Learning Lessons from Wikipedia (and Small Insects.

Dashe & Thomson

A truly excellent article by Matt Thompson, titled An Antidote for Web Overload , addresses the reasons behind Wikipedia’s increasing replacement of traditional news sites as the go-to source for breaking news items.

Applications of online training: customer service

eFront

Customer service training is in fact the blueprint for a company’s entire support process. A solid training program ensures that a team operates to consistently deliver good service to customers, with or without a game plan.

Use Crowdsourcing to Improve Products, Design New Products, or Solve Problems

Raptivity

This method, called crowdsourcing , is defined by Wikipedia as “the practice of obtaining needed services, ideas, or content by soliciting contributions from a large group of people and especially from the online community rather than from traditional employees or suppliers.” There are many companies using crowdsourcing today to improve products, design new products, or solve problems. The products are released based on fan submissions.

Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

Are people still just people, customers still customers, and social media simply tools we can all add to our ever-growing belt? Your customers deserve to be considered seriously, so does your business.”

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Product Review: SoftChalk 6 – Rapid Content Authoring Tool

eLearning 24-7

While I had some exciting expectations when I jumped into the product, by the end of it all, I felt drained. You select options on the left side such as YouTube, Flick, Wikipedia, MERLOT, etc (the list is quite extensive). But, I am not sure what Wikipedia has to do with media. When I think media I do not think Wikipedia. Oh, you can purchase a custom style.

Surprisingly Cool Things You Can Do with an LMS

Gyrus

Custom APIs. The second cool thing we find that is typically overlooked is the ability to develop custom APIs. a))” [Wikipedia] GyrusAim has developed a feature for supporting compliance with Title 21 CFR Part 11. "Title 21 CFR Part 11" Wikipedia.

50 Ways to Lever Learning

The Performance Improvement Blog

Performance measurement – learning from measures of performance such as sales figures, production numbers, and customer service feedback. Prototyping – testing a new design of a product or process by constructing an example or model and then trying it out and learning from what happens.

Advantages of Informal Learning for Organizations

LearnDash

Or maybe something from a television program has piqued our curiosity and we search Wikipedia to learn more. Organizations can inadvertently crush this spirit if they are too focused on productivity targets. A learner needs to fix a problem at work, answer a customer question, or come up with a creative idea. In fact, doing so might add an invisible mental burden that hinders productivity rather than encouraging it. It offers a more productive break.

The Explosive Growth of ELearning

LearnDash

These figures include money spent on self-paced online learning, which includes both packaged and custom content services. Companies have learned that for every dollar they spend on eLearning for their employees, they can boost productivity and receive as much as $30 in return.

5 MOOC Building Platforms

LearnDash

Kind of like when Wikipedia hit the scenes, we saw an influx of “Wikipedia-like” sites, templates, and software. Additionally, there are instructions for using other Google products (surprise, surprise) to create a community and to evaluate effectiveness. One benefit compared to the others is the amount of customization you can give in regards to the look and feel of your site given the large variety of WordPress templates available.

Science of Learning

Adobe Captivate

wikipedia) Some of you may recall Multimedia Learning during your graduate work if not it is the study of learning to design for online learning. Anymore, packaging the development tool with the respective LMS will give us the complete picture if the products we are developing are measuring the learners true learning capabilities. Because of the nature of my customers environment the science of learning is becoming very important for some of our topical areas.

Entrepreneur Camp for Instructional Designers: Teaching Disruption

Kapp Notes

Mark ask the students to envision an instructional design product with no content…what would that look like, how would that work.

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Random Web 2.0 Statistics

Kapp Notes

Top US Search Providers October 2009 ) There are more than 85,000 active contributors working on more than 14,000,000 articles in more than 260 languages at Wikipedia. Wikipedia has 10,992,799 registered users, including 1,696 administrators.( Here are some interesting Web 2.0

Seven 2017 Learning Trends: Novel or Norm?

Bottom-Line Performance

However, managerial training remains a constant as does compliance, product, and process training. At the start of a new year – or the end of an old one – we love to read about trends. Articles on trends can be fun reads, but do they really help us see the future? Do trends really matter?

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9 Ways to Create Highly Effective Learning Videos

Hurix Digital

Even Wikipedia says that ‘ A picture is worth a thousand words.’. With a better understanding of several work-related topics, implementation and productivity of the employees will improve. Explain the Working of Product or Service. Video-based learning is not an unknown concept.

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Finance Market Simulations Teach You How to Grow Your Wealth

Your Training Edge

They can also use the CMS Simulation Writer to customize the experience of their students and align it with their program curriculum. Source: Wikipedia. According to a CNBC story , Warren Buffet started his first business of selling lemonade when he was just 5-years old.

Did you know your employees are wasting 2 hours every day (and it’s not their fault)?

Axonify

That’s 2 hours spent NOT supporting your customers. They haven’t been able to recreate familiar experiences like Google, Wikipedia or YouTube in our workplaces. Learn more about DiscoveryZone at axonify.com and help your employees put time where they can really make a difference – for you, your customers and your business. Related Articles: The social economy: Unlocking value and productivity through social technologies. 12 hour days. 50 hour weeks.

Did you know your employees are wasting 2 hours every day (and it’s not their fault)?

Axonify

That’s 2 hours spent NOT supporting your customers. They haven’t been able to recreate familiar experiences like Google, Wikipedia or YouTube in our workplaces. Learn more about DiscoveryZone at axonify.com and help your employees put time where they can really make a difference – for you, your customers and your business. Related Articles: The social economy: Unlocking value and productivity through social technologies. 12 hour days. 50 hour weeks.

eLearning Glossary: Definitions for the Most Commonly Used Terms

Association eLearning

If a customer service agent has had to sit through dry lecture videos that were filmed ten years ago, which are now online, that may be their image of eLearning.”

Experience (Tin Can) API: What to Expect from Your LMS Provider

Bottom-Line Performance

Since Experience API does not need the LMS to report activity, content from Wikipedia, Youtube, TED Talks, Coursera, Kahn Academy and more can all be integrated into formal courses without a hitch. Tin Can. Experience. TIN CAN! Experience! We’re all hearing about it… but what is it?

Soren Kaplan, Leapfrogging to Learning Breakthroughs and Innovation, Opening Keynote at #LSCon

Learning Visions

Not just product innovation. TechKnow Bar – you can walk right up to the IT desk and get help (like the Apple Genius Bar) Customers come in once a month so they can hear directly from them… Design for Delight: Deep customer empathy, go broader to go narrow, rapid experiments with customers. For the first two years, Wikipedia had 24 entries (they had a seven step review process!) -- so they decided to open it up instead.

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A Brief Historical Look at Corporate Training

Litmos

According to wikipedia:“If computerized automation increased factory production, it could do the same for academic instruction.”. Companies providing CD-ROM training content boomed, as production no longer required programmers to create it.

Six Tips to Help You Select the Right Learning Management System

Gyrus

In the digital world, one can turn to a blog, Wikipedia, social media platforms, online knowledge forums, videos, etc. Don’t get fooled by a product demo where they claim to have maximum features. Everything right from your SLA’s, to support, product upgrades, pricing is going to be affected if your current vendor gets bought or merged by another company.

To Train or Not to Train : The Tale of The Corporate LMS

Paradiso

According to Wikipedia, “A learning management system (LMS) is a software application for the administration, documentation, tracking, reporting and delivery of educational courses or training programs”.

The Future of Work and Learning 2: Chatbots

Jane Hart

In fact some go as far as to say that bots will cause a “ near term disruption in how businesses interact with customers, and a long term paradigm shift in how people will interact with machines “ What actually is a bot? receive customised productivity support (e.g.

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How QuoDeck enables enterprises to deliver game-based learning

QuoDeck

So while people were clamoring for more content through new age formats on Google or Wikipedia, but somehow enterprises could not get into that mind shift. The product relies on how to use gaming as a natural behavior of the learner to drive enterprise learning.

To Train or Not to Train : The Tale of The Corporate LMS

Paradiso

According to Wikipedia, “A learning management system (LMS) is a software application for the administration, documentation, tracking, reporting and delivery of educational courses or training programs”.

6 Killer Examples Of Gamification In eLearning

Adobe Captivate

Wikipedia defines gamification as “the use of game thinking and game mechanics in non-game contexts to engage users in solving problems”. Gamification in eLearning is fast emerging as an effective technique to engage learners.

5 Business Cases that Call for Serious Games

Knowledge Guru

Our definition of serious games is the same as what you’ll find on Wikipedia: “games with a purpose beyond pure entertainment.”

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18 Top Learning, Technology & Media Links: Weekly Digest –12

Upside Learning

A must-read for those venturing into custom e-learning business or people who are getting started with their first e-learning project. A guide and tips and tricks for designers to improve their productivity and cost effectively using time management techniques.

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What L&D can learn from the Apple marketing strategy

Sponge UK

Sell your training like one of the most successful companies in the world sell their products. Apple are renowned for the release schedules of their most popular product lines. of how Apple involve the people who use their products in pushing the message out to the rest of the market.

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What is Social Learning (And How to Adopt it)

Docebo

More and more, organizations are turning to social learning to deliver exciting e-learning experiences to their employees, customers and partners. Semiconductor manufacturer, AMD, says their shift to social learning saves more than US$250,000 per year in web-based training production costs.

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What is a Learning Management System (LMS)

Nvolve

According to Wikipedia; “A learning management system (LMS for short) is a software application that is used to administer, track, report. To learn more about Nvolve’s features, watch the latest product overview webinar replay. What is an LMS?

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IoT/ Internet of Things and Its Application

Xpertcube

Devices other than standard products, such as smartphones and computers, when connected to the internet comprise the internet of things(IoT). This can support this/her self-confidence to yield better productivity. Improve customer service and experience.

How to Create Step-By-Step Instructions Using Visuals

TechSmith Camtasia

Whenever possible follow some key writing advice: show, don’t tell (so essential it has its own Wikipedia page ). Still images – this is the perfect medium when trying to visualize a physical product, be it a person or specific object like a type of pan.

5 Ways to Use Learning Analytics in K-12 Education

Kitaboo

According to Wikipedia, learning analytics is the measurement, collection, analysis and reporting of data about learners and their contexts, for purposes of understanding and optimizing learning and the environments in which it occurs.

9 Ways to Create Highly Effective Learning Videos

Hurix Digital

Even Wikipedia says that ‘ A picture is worth a thousand words.’. With a better understanding of several work-related topics, implementation and productivity of the employees will improve. Explain the Working of Product or Service. Video-based learning is not an unknown concept.

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