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5 Tips to Create a Customer-Centric Consulting Organization

Infopro Learning

The most successful businesses prioritize their customer’s needs before, during, and after the sale by offering exceptional service. Building a customer-centric culture within an organization requires an added effort to provide more than just good customer service. Get Everyone Involved.

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6 Steps To Align Corporate Learning Strategy With The Business Strategy

Infopro Learning

A corporate learning strategy is a plan outlined with a series of actions or tasks to be performed. Corporate learning strategies are frequently aligned with overarching business objectives, providing employees with guidelines to learn and work toward those objectives. Improving productivity. Closing the skill gaps.

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How to Develop Product Training for Remote Learners

Infopro Learning

Businesses have developed new offerings to meet the evolving needs of customers. These changes have caused a growing need for remote-friendly product knowledge training programs. Product knowledge training is an essential tool that helps sales teams improve their customer service skills. Integrate Social Elements.

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5 Benefits of Using Learning Analytics for Custom eLearning Development

Infopro Learning

Learning leaders need reliable data to evaluate the success and shortcomings of the custom eLearning program and design effective strategies for optimizing their impact. Helps boost morale and productivity in the workplace. This e-learning technology facilitates an efficient method for implementing custom training programs.

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Localization: Revolutionize Your Global Content Strategy

Speaker: Zak Haitkin, Localization Manager

The pinnacle of success for any business is ultimate customer and employee gratification. Localizing your content will show your commitment to improving company culture, and how much you genuinely value your customers, employees, and their experiences. The strategies you can employ to launch a successful localization project.

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Training Strategies for the Insurance Workforce: Unlocking Success through Practical Approaches

Infopro Learning

According to the 2023 Gartner CIO and Technology Executive Survey , the primary drivers of digitalization initiatives in the insurance industry this year will be prioritizing customer experience and achieving operational excellence rather than growth. This will enable them to achieve their learning goals more effectively.

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3 Key Aspects to Deliver Effective Product Knowledge Training

Infopro Learning

In today’s world, several organizations are running neck-and-neck with a similar product range. It is crucial for businesses to have enough knowledge and expertise to make customer interaction more effective and wholesome. Here comes the significance of product knowledge training which ensures organizational growth and success.

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What We Learned From Our Own Data-Driven ABM Strategy

However, ABM practitioners have evolved the strategy from development to implementation. Instead of wading through a series of vague “how-to kick-start your ABM strategy!” In just 90 days, we were able to increase our pipeline by 114% and the customer base for this particular product by 30%.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.