Give User Adoption the Respect it Deserves | Social Learning Blog
Dashe & Thomson
MAY 16, 2011
This should come in the form of blended learning: using ILT, eLearning, performance support and user-generated content to teach the end users how to properly wield their powerful new tool. Describe the basic concepts of the new tool. Work with people and groups on how they can use the new technology to do their work more efficiently.
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