article thumbnail

Customer training: your ticket to stronger loyalty, retention, and brand advocacy

Docebo

Customer training – a segment of extended enterprise enablement – is the process of educating your customers on how to successfully use your product or services in order to meet their goals. Maximize the impact of your product or service within your customers’ organizations. Knowledge bases .

article thumbnail

How to Easily Create Powerful Customer Education

Spark Your Interest

And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. Organizations need to educate their customers on the products or services they sell. And value to the organization selling the product or service.

Custom 188
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

10 Online Course Builders

Ed App

And if you’re pressed for time, EdApp also offers course creation services. Course creation services. The slide colors are easily customizable as well to match your branding. Coassemble also offers around-the-clock support and even a content design service if you’re in need of professionally designed lessons. Cost : Free.

article thumbnail

14 Types of Employee Training Programs (+Benefits, Examples)

WhatFix

In-person group training sessions for soft skills training like customer service, team-building, and client management. Some key components of employee onboarding include: Functional training to provide an overview of the organization’s products/services, clients/customers, and organizational structure.

article thumbnail

Friday Finds: The Best of Learning, Design & Technology | May 28, 2021

Mike Taylor

Professionally designed themes, slides & elements right within XD to speed up and enhance presentation making. They also found that during the experiment, when the vast majority of customers turned to customer service instead of the community, the satisfaction scores of customers plummeted to one of the lowest levels on record.

article thumbnail

Free learning & development webinars for June 2022

Limestone Learning

During this session, Emergn’s Steven Angelo-Eadie, Head of Learning Services, and Staci Dubovik, Product Director, will tell you about three guiding principles to gain a new lens on how L&D can make a greater impact on employees, customers and business outcomes shared through real-life client experiences. Make eye contact with a camera.

Free 101
article thumbnail

10 Course Maker Tools

Ed App

For seamless collaboration and knowledge sharing among your learners, Proprofs also provides additional features like a learning community, Q&A forum, and centralized knowledge base for FAQs, how-to manuals, and other training materials. . Features: Course builder. Course Templates. Learning community. Q&A forum.