Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Providing your employees with a comprehensive product knowledge training program can help your employees gain the knowledge they need to exceed customer expectations every time. The 3rd step is the careful implementation of the product training program.

Identifying the Right Product Knowledge Training Methodology for Your Business

Infopro Learning

However, you might be surprised to learn that the key to providing quality customer experiences is to improve your employee’s product knowledge skills. Product knowledge is an important component of providing quality service. Identifying Knowledge Gaps and Barriers to Training.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

How to leverage Product Knowledge Training for Increased Sales

Infopro Learning

Product knowledge is important for improving sales performance, but the most successful training programs focus on filling employee knowledge gaps. Infopro Learning assisted this organization first by measuring the existing knowledge gaps of their sales team.

What makes Product Knowledge Training a Game-Changer?

Infopro Learning

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. Product knowledge training helps your employees answer even the most complicated questions with ease and confidence.

Beyond Face-to-Face: Solving the Digital Practice Problem

Speaker: Bryan Naas, Director of Sales Enablement, Lessonly

Just like training and practice is the cornerstone of any top athlete or artist, the same is true in the workplace. But in the world of sales, practice is often restricted to conference room role-playing and in-person scenarios. Join Bryan Naas, Sales Enablement Director at Lessonly, to learn the tactics you can use to make digital practice a part of the fabric of your teams’ daily schedules.

Developing and Deploying Effective Product Knowledge Training

Origin Learning

In the last blog, we discussed the importance of product knowledge to drive business goals. The post Developing and Deploying Effective Product Knowledge Training appeared first on Blog - Originlearning.

Knowledge Is in the Cards

Association eLearning

A train going through the countryside. If that same information is presented in a way that’s personally significant to a learner, it encourages them to “own” that knowledge and helps them grasp the nuances. I was recently introduced to a card game called Dixit. The goal is to figure out which picture card another player is thinking of, based on a hint they provide. I figured I’d have some fun playing with friends and then go about business as usual.

Are eLearning Evaluations or Knowledge Checks Useful?

Gutenberg Technology

If you are developing eLearning for your workforce, you may be considering adding a few evaluations or knowledge checks to ensure employees are getting the most from this experience. Many organizations find that assessing their employee learners is an important aspect of corporate training. Assessments range from simply confirming if or not learners have completed all of their required training modules to more critically measuring how much of the learning material has been retained.

Why Use Knowledge Checks in Your Corporate Training Program

TOPYX LMS

Training is incredibly important to your employees. A survey mentioned by Your Training Edge indicated that 70 percent of workers claim training directly influences their decision to stick with their current employer or look for a new job. Employee Training Corporate LMS

Knowledge Is in the Cards

Association eLearning

A train going through the countryside. If that same information is presented in a way that’s personally significant to a learner, it encourages them to “own” that knowledge and helps them grasp the nuances. I was recently introduced to a card game called Dixit. The goal is to figure out which picture card another player is thinking of, based on a hint they provide. I figured I’d have some fun playing with friends and then go about business as usual.

Go Beyond with Learning Engagement

Speaker: Amit Garg, CEO and Founder at Upside Learning Solutions & Keith Keating, Global Learning Strategist at GP Strategies / Head of Global Learning Network at General Motors

In this webinar Amit Garg, Founder & CEO of Upside Learning, and Keith Keating, Global Learning Strategist at GP Strategies / Head of Global Learning Network at General Motors, will discuss learning engagement from different perspectives while sharing tips to help you achieve this high level of engagement in your training programs.

Knowledge Acquisition? Skill Develop? Go COP

eLearning 24-7

I bring all of this up, because in the L&D and Training communities too many people follow a routine when it comes to learning and training. What if people learn differently or retain knowledge differently? Routines. We all have them.

6 Ways Product Knowledge Can Improve Sales Success

Origin Learning

The more you know, the better you sell Product knowledge is an essential, prerequisite sales skill. The post 6 Ways Product Knowledge Can Improve Sales Success appeared first on Blog - Originlearning. Product Training product knowledge product training

Drive Business Goals with Product Knowledge

Origin Learning

The post Drive Business Goals with Product Knowledge appeared first on Blog - Originlearning. Corporate eLearning Corporate learning Product Training Training product knowledge product training Sales sales training

Institutional knowledge

Ed App

Institutional knowledge is the stored information of employees of a com­pany. At times it is referred to as organizational knowledge or institutional memory, somewhat akin to cultural capital, like the ‘collective hard drive’ of a company. Institutional knowledge benefits productivity.

Agile Microlearning Explained

Personalized training is a powerful and effective approach that assesses an individual’s. knowledge and then develops an optimal training plan unique to that learner. Adaptive training goes one step. experimenting with computer-based training (CBT), they focused.

Next-Level CX: Product Knowledge Training Strategies For Customer Service Teams

Dan Keckan

This epic guide can help you implement product knowledge training strategies when you’re pressed for time and working with limited resources. Product Knowledge Training Customer Service Training eLearning eBooks Employee Training Sales Enablement

eBook Release: Ensure Your Team Has The Knowledge And Skills To Succeed

Dan Keckan

Talent development professionals are key players in the online training process. Discover proven methods and research data that can help you shore up skill and knowledge gaps. This post was first published on eLearning Industry.

Product Knowledge Training: Improve Sales and Customer Satisfaction

SkyPrep

Providing your employees with product knowledge training for sales and customer support is detrimental in today’s consumer revolving world. When your employees have access to online training based on all your business’s products and services, they are able to provide a best-in-class customer experience. Improve Customer Satisfaction With Product Knowledge Training Best Practices. One popular issue is the lack of knowledge on products.

Harness Your Team’s Knowledge Before Building A Training Program

Dan Keckan

Thinking about working with a professional development vendor? Here are a few things to keep in mind before taking the leap. This post was first published on eLearning Industry. eLearning Design and Development eLearning Content Development eLearning Development Best Practices Subject Matter Experts

12 Ways to Get the Most Out of Your Authoring Tool

In a knowledge-sharing sense, user-generated videos put learners in the driving. voluntarily sharing knowledge on a daily basis, so offering them a simple way of doing. Peer-to-peer learning achieves this through credible, real-life knowledge sharing. training.

Spaced Learning: An approach to increase knowledge retention at Maruti

G-Cube

Conducting successful and scalable training for all is a fairly large and cost-intensive challenge. But training their workforce, including external dealers, was an imperative. Using this information, the trainer planned and delivered their training strategy successfully.

10 Questions You Need To Answer To Ensure Knowledge Transfer With eLearning

Dan Keckan

Are your learners failing to apply the acquired knowledge from online learning to their jobs? How do you ensure effective knowledge transfer? Answer these 10 questions before, during, and post eLearning development and ensure effective knowledge transfer. eLearning Design and Development eLearning Design Tips eLearning Development Best Practices Online Training Online Training Strategy

Blended Learning as a powerful strategy for corporate training success

Infopro Learning

Many organizations are currently looking for ways to provide quality employee training online. This strategy also includes the just-in-time support materials needed to increase knowledge application. Take some time to think about the goals and purpose of the training program.

Why You Need to Invest More on Product Knowledge Training

Infopro Learning

With demand for training outreaching supply by a widening margin, this puts tremendous pressure on L&D teams to invest in the right solution. so we have decided to only focus on one item in this article: sales training. There are four main sales training categories that companies are investing in; Selling Skills, Product Knowledge, Company Information, and Industry Knowledge. The Importance of Product Knowledge Training.

Developing a Results Driven Curriculum

curriculum design in place that teaches and trains people on the skills they need. take on too much, so we’ll train 100 managers in. the training context and asking. if the initiative (both training and. This high turnover then requires recruiting and training.

How Knowledge Management techniques can be used to enhance training

Matrix

At its core, training is all about the transfer of knowledge from the trainer or instructional designer to the learner. While it sounds simple on the surface, the training process is anything but. Overall training programs. This is where knowledge management comes in.

Testing Employee Knowledge In Your Online Training Courses

Wizcabin

Well, one way to do an employee knowledge in your online training courses is by testing your employee knowledge through qualitative e-learning assessment. They help L&D professionals to measure employee knowledge , hence improving their productivity and proficiency.

5 Ways to Improve Employee Product Knowledge

Infopro Learning

Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. While there are many components of customer experience, few are more important than product knowledge training. When creating training content, try breaking it down into bite sized pieces. Just in Time Training.

How to develop knowledge sharing in your organization?

Wizcabin

Also, the flow of knowledge in an organization is vital. The reward of knowledge sharing is worth the attention that many organizations are giving it nowadays. However, due to the saying, knowledge is power, workers hoard knowledge from other employers within an organization.

Microlearning for Knowledge Retention

TLC Media Design

Whatever your title preference we all have the same goal, not to just write training material, but to have our learners be able to pull out and retain the information that we put in. The post Microlearning for Knowledge Retention appeared first on TLC Media Design, LLC. Do you consider yourself an instructional designer, developer, teacher, curriculum writer, coach?

Can Humans Outperform AI in Knowledge Work?

TLNT: Training and L&D

We all know that artificial intelligence is a powerful thinking machine, which makes us all concerned about whether AI will take knowledge work away from us humans. Indeed, we have seen mechanical AI replace people in factory jobs, so it’s natural to worry about the future of knowledge work.

Custom eLearning courses on product knowledge for a large insurance company in the US

Tesseract Learning

Custom eLearning courses on product knowledge for a large insurance company in the US. The company needs to train agents periodically on its various products including the homeowners insurance. Come up with a digital training plan in a short span of time.

Does Online Training Work?

Coggno

Cost is often a reason why students don’t enroll in courses and why companies can’t encourage their employees to undergo further training. Online training courses are much more accessible on smaller budgets. How online training works. What is online training?

Employee Training: When and When Not to Use AR/VR

Infopro Learning

The use of AR/VR technologies is on the rise and they are making an impact on the world of corporate training. There has recently been a steady increase of their use in corporate training. According to an article by CNBC, several fortune 500 companies reported that they have been integrating these new technologies into their training programs and they are getting positive results. An example would be Boeing’s electrical AR training program.

Use Knowledge Maps to Improve Training Outcomes | OttoLearn

OttoLearn

A knowledge map shows the relationships among training objectives. Learn how planning microlearning with knowledge maps leads to improved training outcomes

How Can You Get Your Employees to Share Their Knowledge?

isEazy

A company’s day-to-day dynamics make it difficult to document processes or exchange knowledge. Fostering a knowledge management culture is key to gaining agility and competitiveness. Benefits of a Knowledge Management Culture. If the person leaves, the knowledge stays.