This post specifically talks about how a Mobile Learning Platform can be used as an effective Performance Support System. What is a ‘Performance Support System’? A ‘Performance Support System’ or PSS refers to any system that improves worker productivity by providing on-the-job access to integrated information, advice and learning experiences. If they need to understand something in greater detail, the learners can access the other components of the performance support system. It seamlessly integrates all the components of the performance support system. MORE >>

Learning Retention learning retention memory performance support Training Development user adoptionIn my search for something to write about this month I stumbled upon an article in Wired magazine entitled “ Clive Thompson on Memory Engineering.” The gist of it is that a new service called 4SquareAnd7YearsAgo will summarize and e-mail your Foursquare “check-ins” from one year ago, resulting in, as Thompson calls it, “a curiously powerful daily jolt of reminiscence.”. My first reactions to this were the following: Who uses Foursquare? Anyone? Idealistic, yes. MORE >>

From a training perspective, this article is especially interesting because it provides new evidence for the importance of “just-in-time” learning for the workplace.  We at Dashe & Thomson have for years been at the forefront of the development of Electronic Performance Support Systems (EPSSs), which are designed to allow employees to quickly and easily access role-based, bite-sized information at the exact point in time when they need it.  performance supportTo some, this might not be a discovery that would prompt much self-reflection, but I was a little unnerved.   MORE >>

I also think we’ll see the further demise of “courses über alles” and the ‘all-singing all-dancing’ solution, and movement towards performance support and learning facilitation driven via federated capabilities. Taking the steps now have some immediate payoffs in terms of optimizing content development streams and looking anew at what are important interactions, but the big returns come in creating optimized learning and performance interactions. For the annual eLearn Mag predictions, this year I wrote: I think we’ll see some important, but subtle, trends. mobile).  MORE >>

Just because there is a device available that can support this method of training delivery, does that mean that the learner is a good candidate for this type of learning? sales force that travels and has the tools to receive the training “on the go” are great candidates for mLearning. These sales associates and managers are in a fast-paced environment and don’t always have the luxury of sitting down at a computer terminal to receive training or communication. This would allow them to remain on the sales floor and receive the training “on demand.”. by Dean Hawkinson. MORE >>