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Performance Support – Your GPS for Work

Ontuitive

Performance Support- Your GPS for Work. My GPS supported me every step of the way to make sure I didn’t make the wrong decision. What is Performance Support? Performance Support is defined as guiding or training your employees in the moment they are doing work. Performance Support can take many forms.

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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Customer service is the direct link between your business and your customers. The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. Companies can turn satisfied customers into booming businesses by providing the right training, technology, and work environment.

Adoption 170
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Streamline Training Programs with Managed Learning Services

Infopro Learning

Employee training programs may start off well with dedication and focus, but over time, their effectiveness can decline due to a decrease in expertise and a shift in business priorities towards new projects, causing them to falter. What are Managed Learning Services? Why use Managed Learning Services? billion by 2031.

Services 419
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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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How to Support Digital Transformation When Modernizing Legacy Software

Ontuitive

Technology is at the backbone of most businesses, but in today’s fast-paced technological landscape it’s easy to fall behind on system updates and upgrades. Establishing effective change management. Improved business performance and responsiveness. Common Obstacles: Justifying the time and cost.

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Fundamentals of Managed Training Services

Infopro Learning

In recent years, the volatile business environment and the impact of ever-changing customer needs have resulted in the transformation of managed training services. To offer exceptional training, organizations must focus on the fundamentals of training management. One of the main objectives of training is performance enhancement.

Services 415
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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.