Change Customer Service eLearning Developer Kirkpatrick 
Dashe & Thomson
APRIL 17, 2011
I have included Kirkpatrick’s Four Levels of Evaluation in every proposal I have ever written, and I wanted to hear from Kirkpatrick himself regarding his take on the current state of evaluation and whether his four levels are still viable. Well, based on where Kirkpatrick and his son James are today, I was completely wrong.
Dashe & Thomson
APRIL 5, 2011
Organizational change management, as usual, is right near the top of the list: A major contributor to the importance of change management stems from the impact on workers’ job roles, and the degree to which those changes can affect their careers.
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Dashe & Thomson
MARCH 15, 2011
And as time has gone by, I have started to wonder about the validity of Kirkpatrick in today’s world. The title was “Expanding ROI in Training Programs Using Scriven, Kirkpatrick, and Brinkerhoff,” which sounds pretty academic. What I liked was that McGoldrick didn’t critique the Kirkpatrick model. But it wasn’t.
Dashe & Thomson
FEBRUARY 20, 2011
I believe user adoption or training should be developed with the intent of creating a social epidemic, or should we say ‘workplace epidemic.’ If the Pareto Principle holds, then these extraordinary few must be identified and leveraged to ensure a change in behavior occurs, enterprise-wide. And this shouldn’t be very hard.
Dashe & Thomson
FEBRUARY 9, 2011
Alert people when you change your contact information, and be sure to keep your contacts current. Continue to grow and develop your network along with your own personal growth and development. Ask people to introduce you to more people, and seek to find common ground in each new relationship you find. Properly d.
Dashe & Thomson
MAY 11, 2011
Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? Liam McCoy: Thanks for this. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff! Properly d.
Dashe & Thomson
APRIL 6, 2011
My goal is to make sure that no matter the size of the project, each company that comes to us gets immediate, attentive, personal service. When Im not busy helping to change the face of corporate learning, I like to train with the Dashe & Thomson company bike team, travel and read. Liam McCoy: Thanks for this. Properly d.
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