TOPYX LMS
JANUARY 3, 2019
If you cannot keep up with their increasing demands, your customers will leave you.”. Are your current customers loyal to your brand? If not, the problem could be with your customer experience, and customer service training could help improve it.
Ed App
JANUARY 27, 2023
The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Play.ht
APRIL 15, 2024
Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. It’s fascinating to see how these tools are not just changing, but significantly improving the customer experience across various sectors.
eLearning Industry
APRIL 24, 2021
Your customer service employees already have a lot to contend with. From angry customers to changing company policies that make their work life more difficult. In this article, I share 7 ways that online training can help your customer service staff manage stress in the workplace.
Vignettes Learning
JUNE 1, 2022
Customer service can often become stressful and anxiety-inducing. But no matter how hard this task can be, customer service reps need to have focus and self-control — even when their customers don’t. The Challenge: How to teach Managers to use… Read More →
Capytech
APRIL 14, 2021
How to Improve Customer Service with E-Learning. Providing good customer service is critical to business success for almost all companies. Good customer service is not a given, though, and it doesn’t happen by accident. Instead, it requires good customer service skills. Set Clear Objectives.
OpenSesame
FEBRUARY 4, 2021
Of all the industries struck by the pandemic, customer service was hit especially hard. The customer service industry has drastically changed, with many customers finding themselves frustrated, irritated, and anxious. . Many customers reported that their calls were “difficult.” The big takeaway.
Expert insights. Personalized for you.
209 
Let's personalize your content