Jay Cross

AUGUST 2, 2013

From this foundation , we explore communities of practice, capturing and disseminating news, knowledge sharing at Intel, experiential learning at Xerox, conversation at HP, volunteerism at SAP, Twitter at Deloitte, product knowledge at BT, and learning from microblogs.

Informal Learning 70

Informal Learning Informal SAP Internet 70

Jay Cross

APRIL 7, 2009

Not that SharePoint is the only game in town: IBM ( IBM - news - people ), Oracle ( ORCL - news - people ), SAP ( SAP - news - people ), Sun Microsystems ( JAVA - news - people ) and others offer their own collaboration solutions.

Social Networks 36

Social Networks SharePoint Long Tail Drupal 36

Jay Cross

MARCH 22, 2009

This past Friday evening, Betsy Burroughs and I drove down to SAP Labs in Palo Alto to attend Future Salon and listen to our friend Zann Gill tackle the Engelbartian question of how, “as much as possible, to boost mankind’s collective capability for coping with complex, urgent problems.&#

Collaboration 36

Collaboration Social Networks SAP Pattern 36

Jay Cross

DECEMBER 16, 2008

Klaus Henning: SAP decided to raise their consulting rates in Europe 15% across the board a few months back. SAP understood the mechanics but was oblivious to cultural issues. Here are a few memorable observations from the meeting of the international panel in Aachen. (If Customers would have none of it.

SAP 36

SAP Attitudes Music Photo 36

Jay Cross

OCTOBER 31, 2013

A Review of SAP Jam DAN PONTEFRACT | MONDAY, OCTOBER 21, 2013. An open disposition moment by moment EUEN SEMPLE | MONDAY, OCTOBER 28, 2013. The only way publishing can escape the forest of silos DOC SEARLS | MONDAY, OCTOBER 14, 2013. Some Further Thoughts on Corporate Narratives JOHN HAGEL | MONDAY, OCTOBER 14, 2013.

PKM 46

PKM Doc Desire2Learn OER 46

Jay Cross

OCTOBER 15, 2009

SAP has made great progress. Increasingly, we have too many tools: we should use the most appropriate. METRICS & MEASUREMENT. Many purposes. Know where you’re going. Keep it simple. Some companies are oblivious to focusing on community growth. Community managers should be generalists. It helps to be a little ADD.

Community 36

Community Metrics Social Media SAP 36

Jay Cross

OCTOBER 20, 2009

SAP, 27, 119. Process Improvement, 78. responsibility, 29, 71, 108, 109, 110, 124, 134. Rob Cross, 144. ROI, 29, 31, 78, 79, 80, 81, 83, 128, 129, 130, 131, 132. ROII, 79, 83, 84, 85, 86. Sales, 49, 129, 164. SmartForce, 191. social software, 120, 121, 122. Steve Denning, 153. Stuart Henshall, 83. Sun Microsystems, 28. Rowe Price, 27.

Informal 37

Informal Brandon Hall Wiki Content 37