Customer Engagement Metrics: What Marketers Can Teach Learning Pros
JUNE 29, 2019
Today we feature engagement metrics advice from Laura Patterson , President of VisionEdge Marketing. Why Do Engagement Metrics Matter? In other words, according to Gallup research , engagement metrics matter. Optimizing customer experiences with processes, systems and tools that make it possible to engage customers on their terms and reinforce those relationships over time. 3 Powerful Engagement Metrics. How to define and interpret relevant metrics.