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Embracing Innovation in Learning | Social Learning Blog

Dashe & Thomson

We are moving, albeit in fits and starts, from traditional learning environments, where curriculum are essentially assigned to learners, to more collaborative and innovative environments where learners can self-direct their learning and participate in communities of passion. Of course, when I saw this question, I had to try to answer it.

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10 Customer Service Solutions

Ed App

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way.

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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

It’s about making sure customers reach their desired outcomes or goals. Customer success can include any of the following: Onboarding and Adoption: Guiding customers through a smooth onboarding process and effective product adoption.

Behavior 221
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2024 Outlook: Emerging Trends in Business Adoption of Generative AI with Predictive AI

Integranxt

As we progress into 2024, it is imperative for businesses to stay attuned to the evolving trends in Gen AI, ensuring they remain at the forefront of innovation and competitiveness. Gen AI is adept at creating new, innovative content by learning from existing data, often used for tasks like generating text, images, or designs.

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Will AI Disrupt L&D Teams?

Infopro Learning

As organizations navigate the complexities of the digital age, AI emerges as both a herald of innovation and a harbinger of change for Learning and Development teams. This innovation is reshaping L&D approaches. Traditional methods of instruction and training are needed to meet the evolving demands of modern workforces.

Teams 221
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4 Essential L&D Tools for 2023

Ontuitive

Discover how Zeal’s Digital Adoption Platform helps you build an agile workforce where employees can easily upskill and reskill by learning in the flow of work. . For example, Comcast uses a capabilities academy to teach customer service skills, plus various service technologies, best practices, and other important employee behaviors.

Tools 226
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How to Sell Edtech Products to Parents: 8 Effective Strategies

Think Orion

Modern-day education isn’t possible without Edtech products. EdTech products facilitate personalized learning, accessibility, and remote education. As technology advances, the demand for innovative educational tools rises, addressing diverse learning styles and bridging gaps in traditional education.