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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. The training and resources the customer service team rec eives on a daily basis will show in the quality of service delivered. Wondering what a digital adoption platform is and how it can help your customer support team?

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Performance Support – Your GPS for Work

Ontuitive

Performance Support- Your GPS for Work. My GPS supported me every step of the way to make sure I didn’t make the wrong decision. Everything I did was on a software system that was hard to use and my employer did not have the resources to improve. What is Performance Support? Benefits of Performance Support.

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Navigating the Talent Crunch: Resource Augmentation in L&D

Infopro Learning

This is where resource augmentation comes in. Resource augmentation is a strategic approach involving collaborating with external partners to supplement and enhance your team’s capabilities. The good thing is that L&D organizations can consider outsourcing and resource augmentation as solutions.

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Boost Your Business with Resource Augmentation: Bridging Gaps, Propelling Potential

Infopro Learning

Well, allow us to introduce you to a strategic powerhouse that bridges gaps and propels your potential for success: resource augmentation – the ultimate catalyst for business growth. Understanding Resource Augmentation Resource augmentation is not just a buzzword; it’s a strategic shift that can redefine your business operations.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Enable Your Sales Team with a Digital Adoption Platform

Ontuitive

In these moments, a digital adoption platform , also called a DAP, can transform how your sales team operates. Wond Zeal’s Digital Adoption Platform serves up content at the exact moment your sales team needs it; learn how. . A DAP supports sales enablement in several ways. Support field and remote salespeople.

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10 Questions to Ask When Choosing a Digital Adoption Platform

Ontuitive

One way to increase the odds of success is to use a digital adoption platform , also known as a DAP, to increase user adoption. Wondering what a digital adoption platform is and how it can help your oraganization achieve its goals? Read our blog What is a Digital Adoption Platform? Explore these questions: 1.

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