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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Customer service is the direct link between your business and your customers. Further, A commitment to customer service will create a flywheel effect, where existing customers who say good things about your company will help you attract new customers. Companies are recognizing the issues and taking action.

Adoption 170
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Solving Business Challenges with Human Capital Transformation Solutions

Infopro Learning

Organizations have implemented new software and business processes to better meet customer needs. Businesses have now also shifted their focus from a state of survival towards developing new strategies that will help them thrive in the disruptive business environment. Top Business Challenges for Organizations in 2021.

Solution 419
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Unleashing the Power of Systemic HR and People Analytics

Inquisiq

Unleashing the Power of Systemic HR and People Analytics Human resources (HR) work has typically been considered administrative since the turn of the 20th century. However, the business landscape has now shifted, and with it, so has the nature of HR. Instead, they are now official business functions.

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A Guide to Predictive Analytics for Business Excellence

Hurix Digital

In business, estimating future sales and growth is called forecasting or prediction. While traditional forecasting models used to be effective in predicting business volumes, their quality had to grow with evolving technology and markets. How important is this concept?

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Learning Analytics: Evaluating the Business Influence of Learning Programs

Docebo

in the 1950’s, L&D professionals have been trying to understand the relationship between learning outcomes and business results. L&D teams need to be able to prove that their learning programs influence business results. Otherwise, good luck getting any buy-in or support—financial or otherwise—from the powers that be.)

Analytics 132
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Workforce Transformation Tips for Increased Business Agility

Infopro Learning

Business resilience and the ability to adapt to change have become top goals for modern organizations today, which is why we have seen a surge in transformation initiatives. Quality L&D programs engage employees and help them learn the new skills they need to be successful in the changing workplace. Personalized learning paths.

Agile 410